Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Both the order and the delivery were up to standard, the jug is perfect but they should include in it the means to calibrate the quality of the filtered water and thus know when the filter no longer works, because I have no proof that what I bought is actually what they offer me.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Diana Carolina O.
Rating: 5 out of 5
following a purchase from 11/03/2026
excellent
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Sara C.
Rating: 5 out of 5
following a purchase from 08/03/2026
I have ordered the new filters and very well. The tap water often tastes bad and with the filters it seems like bottled water but with the advantage that you don't pollute with plastic bottles.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Ruth S.
Rating: 5 out of 5
following a purchase from 11/03/2026
Very happy with the quality of the water and the service from Alkanatur.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mario C.
Rating: 5 out of 5
following a purchase from 10/03/2026
Very good product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Julian A.
Rating: 3 out of 5
following a purchase from 10/03/2026
I think the delivery took too long (I placed the order online on Tuesday and it was delivered the following Monday). I would have liked to know in advance about the current offers (I feel like a fool...)
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Aurora P.
Rating: 3 out of 5
following a purchase from 08/03/2026
Overall good but the lime does not filter well.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Esperanza M.
Rating: 5 out of 5
following a purchase from 09/03/2026
I just received my jar. Very easy to assemble the filter and the water tastes very good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Minerva S.
Rating: 5 out of 5
following a purchase from 09/03/2026
Everything wonderful
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mar A.
Rating: 5 out of 5
following a purchase from 09/03/2026
I have been testing for 3 days. I am mainly interested in alkalizing the water. I still cannot give an opinion. The order arrived without problems
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina Q.
Rating: 5 out of 5
following a purchase from 09/03/2026
The product is very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Daniel R.
Rating: 2 out of 5
following a purchase from 08/03/2026
Well, the product is very good. But the shipping is terrible. When you pay, you receive confirmation of the payment, but no estimated arrival date, no shipping reference, no transport company... nothing. Also, it takes about 10 days for a national shipment! I feel bad that companies like Amazon are taking market share from them, but there are reasons!
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Response from Alkanatur
Hello Daniel,
Thank you for your comment and for valuing our products. We sincerely regret the inconveniences you have experienced with the shipping. We are working to improve our communication and the efficiency of our deliveries, as your satisfaction is our priority. We appreciate your patience and understanding, and we hope to offer you a better experience in the future.
Sincerely,
The Alkanatur team
Y
Yolanda T.
Rating: 5 out of 5
following a purchase from 08/03/2026
Customer service has been a 10, although the service provided by GLS transport has been a disaster.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria G.
Rating: 5 out of 5
following a purchase from 08/03/2026
I had kidney surgery and I don't drink any other water!!!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Victoria D.
Rating: 3 out of 5
following a purchase from 07/03/2026
The bottle is fine, the shipment was correct. But I thought the bottle alkalized the water like the pitcher, and it simply filters it instead.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carmen O.
Rating: 5 out of 5
following a purchase from 02/03/2026
Fast and very professional delivery. Testing the pitcher and getting used to the taste after always drinking bottled. Thanks to the certificates and studies, I am calm. Thank you
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Lorena N.
Rating: 5 out of 5
following a purchase from 07/03/2026
Stupendous
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mercedes F.
Rating: 5 out of 5
following a purchase from 03/03/2026
Very good customer service
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Francisco O.
Rating: 5 out of 5
following a purchase from 05/03/2026
All good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Madalina I.
Rating: 5 out of 5
following a purchase from 05/03/2026
I am super happy. I recommend it
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Luisa G.
Rating: 5 out of 5
following a purchase from 05/03/2026
it seems good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
K
Kasia W.
Rating: 5 out of 5
following a purchase from 06/03/2026
I have been using Alkanatur filters (jug + shower) for over 2 years. I am very happy 100% recommendable
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
José Luis G.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very happy with the order, everything is correct and it arrived on the expected date.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Javier G.
Rating: 5 out of 5
following a purchase from 05/03/2026
Received, still unused because it is a new replacement to be used soon. As always, good product, reliable and healthy.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Silvia Z.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very satisfied with the products, both the shower filter and the jug, after more than a year with the shower filter I can say it has improved my hair, skin, and improvements that I may not perceive but my body will appreciate!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Estefania G.
Rating: 5 out of 5
following a purchase from 04/03/2026
I am really enjoying it. Moreover, I love that it is produced here and that it even filters fluoride, unlike traditional britas.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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Patricia G.
Rating: 5 out of 5
following a purchase from 04/03/2026
I'm trying with magnesium, we'll see
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Pep G.
Rating: 5 out of 5
following a purchase from 04/03/2026
It seems like a good product, it improves the taste of the water. We'll see the duration of the filter.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Luis Alberto S.
Rating: 5 out of 5
following a purchase from 02/03/2026
The water tastes much better, it is cleaner and healthier. We do everything with distilled water from Alkanatur filter.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Raul D.
Rating: 5 out of 5
following a purchase from 02/03/2026
I send very quickly!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Jose J.
Rating: 5 out of 5
following a purchase from 01/03/2026
Happy with the product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Maria Encarnación R.
Rating: 5 out of 5
following a purchase from 03/03/2026
Good product
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maite G.
Rating: 5 out of 5
following a purchase from 01/03/2026
Excellent
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria Nieves R.
Rating: 5 out of 5
following a purchase from 03/03/2026
Everything perfect
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Consuelo S.
Rating: 5 out of 5
following a purchase from 02/03/2026
Everything is correct as they publish
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mercedes E.
Rating: 5 out of 5
following a purchase from 02/03/2026
I LOVE THE PURITY OF WATER, WISHING I COULD ACQUIRE ITS BLUE BOTTLES TO SOLARIZE THE WATER. THANK YOU FOR BEING THERE
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina C.
Rating: 5 out of 5
following a purchase from 02/03/2026
I love it! The practice and the taste of the water improves a lot even in hard water!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Concepcion E.
Rating: 5 out of 5
following a purchase from 02/03/2026
Perfect
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Martina P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Quick order, very durable filter
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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