Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your very positive comment. We are glad to know that you love the product and that you use it daily. Your satisfaction is very important to us.
Best regards,
The Alkanatur team
A
Amparo M.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very happy with the purchase and the shipping
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Response from Alkanatur
Dear Amparo,
We are very glad to know that you are so happy with your purchase and the shipment. We sincerely appreciate your trust in Alkanatur and hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
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Elena G.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very good products and service
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Response from Alkanatur
Dear Elena,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our products and the attention you have received. Your support is very valuable to us.
Sincerely,
The Alkanatur team
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Arancha S.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is very good, thank you. The shower filter is wonderful. A great purchase, highly recommended.
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Response from Alkanatur
Hello Arancha,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the shower filter and that you consider it a great purchase. Your recommendation is very valuable to us.
Sincerely,
The Alkanatur team
V
Vanessa V.
Rating: 5 out of 5
following a purchase from 28/08/2026
The jugs and filter from Alkanatur clean the water and leave it with a great taste. I ordered the filters and they arrived in a couple of days right away. 100% recommendable
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Response from Alkanatur
Dear Vanessa,
We sincerely thank you for your very positive comment. We are glad to know that our jugs and filters have improved the quality of the water you enjoy and that you have had a good experience with your order. Your recommendation means a lot to us.
Sincerely,
The Alkanatur team
S
Sonia B.
Rating: 5 out of 5
following a purchase from 29/08/2026
I bought the original jug, and I am so happy that I bought the glass jug.
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Response from Alkanatur
Dear Sonia,
We sincerely thank you for sharing your positive experience. We are glad to know that you are so happy with the original jug and that you have also decided to purchase the glass jug. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
José Andrés R.
Rating: 5 out of 5
following a purchase from 29/08/2026
Top product
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Response from Alkanatur
Dear José Andrés,
Thank you very much for your very positive comment! We are glad to know that you are satisfied with our product. Your support is very valuable to us.
Sincerely,
The Alkanatur team
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Elena M.
Rating: 5 out of 5
following a purchase from 28/08/2026
Everything is correct
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Response from Alkanatur
Hello Elena,
We sincerely thank you for your comment. We are glad to know that everything was correct and we hope to serve you again very soon.
Sincerely,
The Alkanatur team
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Alicia G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been a user since 2017 and I am happy with their products and quality
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Response from Alkanatur
Hello Alicia,
We sincerely thank you for your very positive comment. We are glad to know that you have been satisfied with our products since 2017 and that you value our quality. Your support means a lot to us.
Best regards,
The Alkanatur team
C
Cesar Jose G.
Rating: 5 out of 5
following a purchase from 29/08/2026
everything is fine
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Response from Alkanatur
Dear César José,
We sincerely thank you for your positive comment. We are glad to know that your experience was satisfactory and we hope to see you again soon in our store.
Best regards,
The Alkanatur team.
M
Marta G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I've had the pitcher for an hour and I already notice a difference with the filtering of the other one I had
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Response from Alkanatur
Dear Marta,
We are very glad to know that you are satisfied with your new jug and that you already notice the difference in filtration. We appreciate your trust in Alkanatur and hope you continue enjoying our products.
Best regards,
The Alkanatur team
T
Thais M.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been using the Alkanatur pitcher and shower filter for about 3 years now, I am super happy as I try to reduce the toxins in my life
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Response from Alkanatur
Hello Thais,
Thank you very much for sharing your positive experience with the Alkanatur jug and shower filter. We are glad to know that they are helping you reduce toxins in your life and that you are satisfied with our products.
We are at your disposal for any inquiries or needs you may have.
Sincerely,
The Alkanatur team
J
Juan Carlos L.
Rating: 5 out of 5
following a purchase from 29/08/2026
It works as I expected and the quality of the jug is excellent!!!!
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Response from Alkanatur
Dear Juan Carlos,
We sincerely thank you for your very positive comment. We are glad to know that the jug has met your expectations and that you found the quality excellent. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
María A.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very fast shipping
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Response from Alkanatur
Dear María,
We sincerely thank you for your positive comment. We are glad to know that the shipment was fast and we hope you visit us again soon to continue enjoying our products.
Sincerely,
The Alkanatur team
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Elena M.
Rating: 2 out of 5
following a purchase from 28/08/2026
The lid of the jug does not fit, and the water outlet is too wide, so it spills outside the glass.
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Response from Alkanatur
Dear Elena,
We are sorry that you had an unsatisfactory experience with the jug. We appreciate your feedback and we are here to help you resolve any issues you may have had with the product. We invite you to contact our customer service so we can address your situation in a more personalized manner.
Sincerely,
The Alkanatur team
M
Mercedes J.
Rating: 5 out of 5
following a purchase from 28/08/2026
I have been using the pitcher for about 2 years and we really like the water. And one year with the shower filter and we are happy.
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Response from Alkanatur
Dear Mercedes,
We sincerely appreciate your comment and we are glad to know that you are enjoying your pitcher and the shower filter. It is a pleasure for us to offer products that contribute to your well-being and satisfaction.
We are at your disposal for any inquiries or needs you may have.
Sincerely,
The Alkanatur team
T
Teresa M.
Rating: 5 out of 5
following a purchase from 27/08/2026
It arrived well and without delay regarding the expected date
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Response from Alkanatur
Dear Teresa,
We sincerely appreciate your positive comment. We are glad to know that your order arrived in perfect condition and on time. We hope to see you again very soon in our store.
Sincerely,
The Alkanatur team
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Lorena B.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very good jug
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Response from Alkanatur
Hello Lorena,
We sincerely thank you for your positive comment. We are glad to know that you are satisfied with your pitcher and we hope to see you again soon in our store.
Best regards,
The Alkanatur team
J
Jesús Maria G.
Rating: 5 out of 5
following a purchase from 29/08/2026
Fast service
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Response from Alkanatur
Dear Jesus Maria,
We sincerely thank you for sharing your positive experience. We are glad to know that you are satisfied with our fast service, as we work to provide the best attention to our customers.
We are at your disposal for anything you need.
Sincerely,
The Alkanatur team
A
Ana U.
Rating: 5 out of 5
following a purchase from 29/08/2026
Easy to use. Water with good taste
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Response from Alkanatur
Dear Ana,
Thank you very much for your positive review. We are glad to know that you find our products comfortable to use and that the water tastes good. Your satisfaction is our greatest reward.
Best regards,
The Alkanatur team
M
Monica T.
Rating: 5 out of 5
following a purchase from 25/08/2026
good product
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Response from Alkanatur
Dear Monica,
Thank you very much for your very positive comment. We are glad to know that you are satisfied with our product and we appreciate your support.
Sincerely,
The Alkanatur team
O
Olga C.
Rating: 2 out of 5
following a purchase from 28/08/2026
Hello, black charcoal keeps coming out and I have filled the tank 8 times and emptied it but it keeps coming out, less each time but that didn't happen the first time
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Response from Alkanatur
It is completely normal and natural for charcoal particles to remain in the water. Our filters are made solely of natural products: 100% natural coconut vegetable charcoal and magnesium. We import the coconut charcoal directly from Mexico, and we do not alter the nature of the material.
Due to its state or even due to the transportation of the material, the charcoal may be more broken and crumbled and release more charcoal particles, and even stain the water black. Other times, if its state is more compact, it releases less but it is normal for it to always release black particles due to what we mentioned, because it is an ecological product without any type of chemical treatment.
M
Marta M.
Rating: 5 out of 5
following a purchase from 28/08/2026
The filtering of the jug is great, the taste of the water is very good. We also kept the harmony bottle which we are delighted with. Thank you Alkanatur!
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Response from Alkanatur
Hello Marta,
We sincerely appreciate your comment and we are glad to know that you are satisfied with the filtering jug and the Harmony bottle. Your satisfaction is very important to us and motivates us to keep improving.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
M
Maria. Jose M.
Rating: 5 out of 5
following a purchase from 28/08/2026
Happy and satisfied
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Response from Alkanatur
Dear Maria,
We are very glad to know that you are happy and satisfied with your experience at Alkanatur. We sincerely appreciate your trust and your valuable opinion.
We are at your disposal for anything you may need in the future.
Sincerely,
The Alkanatur team
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Elba L.
Rating: 5 out of 5
following a purchase from 28/08/2026
I have only been using the pitcher for a week, but the packaging and service have been very good.
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Response from Alkanatur
Dear Elba,
We sincerely appreciate your comment and we are glad to know that you are satisfied with the packaging and the service. We greatly value your trust in us and hope you enjoy your jug.
Sincerely,
The Alkanatur team
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Ana J.
Rating: 5 out of 5
following a purchase from 28/08/2026
I am very satisfied with the purchasing process.
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Response from Alkanatur
Hello Ana,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the purchasing process, your satisfaction is our greatest reward.
Best regards,
The Alkanatur team
I
Ignacio R.
Rating: 5 out of 5
following a purchase from 25/08/2026
Everything perfect
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Response from Alkanatur
Hello Ignacio,
We sincerely thank you for your very positive comment. We are glad to know that your experience was perfect and we hope to see you again soon in our store.
Sincerely,
The Alkanatur team
R
Raquel O.
Rating: 3 out of 5
following a purchase from 25/08/2026
Although I love the glass option, I did not expect less capacity. The lid through which the tap water enters does not close properly and the water flows in a very wide stream, so a lot spills when refilling the Alkanatur bottle for the fridge or gym or school bottle. Well, it is not more practical than the previous one for me.
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Response from Alkanatur
Dear Raquel,
We sincerely appreciate your opinion and are sorry that the new glass option did not meet your expectations regarding capacity and functionality. Your comment is very valuable to us and we will take it into account to continue improving our products.
We remain at your disposal for any additional inquiries.
Sincerely,
The Alkanatur team
A
Almudena B.
Rating: 5 out of 5
following a purchase from 27/08/2026
I love your products, the jugs, the shower filter, bottles ... I am in
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Response from Alkanatur
Dear Almudena,
We sincerely thank you for your wonderful opinion. We are glad to know that you love our products and that you trust us for your needs. We hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
I
Irene A.
Rating: 5 out of 5
following a purchase from 28/08/2026
All correct.
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Response from Alkanatur
Hello Irene,
Thank you very much for your positive comment. We are glad to know that everything has been to your liking and that we have met your expectations.
We are at your disposal for anything you may need.
Sincerely,
The Alkanatur team
S
Sandra G.
Rating: 5 out of 5
following a purchase from 25/08/2026
Perfect order. The lid of the pitcher arrived broken and they sent me another one directly very quickly. Thank you very much.
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Response from Alkanatur
Dear Sandra,
We greatly appreciate your very positive comment. We are glad to know that you were able to quickly receive a new lid for your jug and that you were satisfied with our service.
We are at your disposal for any other inquiries you may have.
Sincerely,
The Alkanatur team
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Laura P.
Rating: 2 out of 5
following a purchase from 25/08/2026
The order, the product, the shipment all perfect. But ... I never receive any promotions or discounts.
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Response from Alkanatur
Dear Laura,
We greatly appreciate your comment and are glad to know that you are satisfied with your order and shipment. We understand your concern regarding promotions and discounts, and we would like to know more about your experience to help you better.
We are at your disposal for any additional inquiries or clarifications.
Sincerely,
The Alkanatur team
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Ana Belen R.
Rating: 5 out of 5
following a purchase from 25/08/2026
Very happy and satisfied
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Response from Alkanatur
Hello Ana Belen,
We are very pleased to know that you are very happy and satisfied with your experience. Your satisfaction is our greatest reward and motivates us to keep improving.
Thank you very much for sharing your opinion with us.
Sincerely,
The Alkanatur team
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Emiliano R.
Rating: 5 out of 5
following a purchase from 28/08/2026
All good, I send quickly. Product as described
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Response from Alkanatur
Hello Emiliano,
We sincerely thank you for your very positive comment. We are glad to know that your shopping experience was satisfactory and that the product met your expectations. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Marta A.
Rating: 5 out of 5
following a purchase from 27/08/2026
I loved the new jug
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Response from Alkanatur
Hello Marta,
We are very happy to know that you loved the new pitcher. Your satisfaction is very important to us and motivates us to continue offering quality products.
Thank you very much for your support.
Sincerely,
The Alkanatur team
N
Nuria F.
Rating: 5 out of 5
following a purchase from 27/08/2026
I bought the new glass jug and I am delighted with it and with the zeolite filter, because the other filters are very good too, but I wanted to try this one.
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Response from Alkanatur
Dear Nuria,
We sincerely thank you for sharing your positive experience with our new glass pitcher and zeolite filter. We are very happy to know that you are delighted with your purchase and that you enjoy the quality of our products.
We hope to continue supporting you on your journey to a healthier lifestyle.
Sincerely,
The Alkanatur team.
A
Ana M.
Rating: 5 out of 5
following a purchase from 27/08/2026
I am already familiar with the jug and I am very satisfied. This one is for a gift.
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Response from Alkanatur
Dear Ana,
Thank you very much for sharing your satisfaction with our pitcher. We are glad to know that you have found the perfect gift and that you are knowledgeable about our product.
We appreciate your trust in Alkanatur and hope you continue to enjoy our offers.
Sincerely,
The Alkanatur team
M
Marta D.
Rating: 5 out of 5
following a purchase from 27/08/2026
It is a quality product, essential once you incorporate it into your life.
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Response from Alkanatur
Dear Marta,
We sincerely thank you for your very positive comment. We are glad to know that our product has made a difference in your life and that you value its quality.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
E
Emilio B.
Rating: 5 out of 5
following a purchase from 28/08/2026
Extraordinary
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Response from Alkanatur
Hello Emilio,
Thank you very much for your wonderful comment. We are glad to know that you had an extraordinary experience with us and that our products have met your expectations.
We appreciate your support and hope to see you again soon.
Sincerely,
The Alkanatur team
J
Javier G.
Rating: 5 out of 5
following a purchase from 27/08/2026
Perfect
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Response from Alkanatur
Hello Javier,
Thank you very much for your very positive comment. We are glad to know that you had a perfect experience with us and we hope to see you again at Alkanatur.
Sincerely,
The Alkanatur team
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