Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
We are very happy to know that you love Alkanatur. We sincerely appreciate your support and trust in our products.
Thank you for sharing your positive experience with us.
Sincerely,
The Alkanatur team
M
M. Beatriz G.
Rating: 5 out of 5
following a purchase from 25/08/2026
The filter order was purchased, shipped, and received perfectly.
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Response from Alkanatur
Dear M. Beatriz,
We sincerely thank you for taking the time to share your positive experience with us. We are glad to know that your order of filters was processed and received satisfactorily. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Montserrat M.
Rating: 5 out of 5
following a purchase from 25/08/2026
I use the pitcher filter with zeolite and the shower filter. Very happy with both products
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Response from Alkanatur
Hello Montserrat,
We are very happy to know that you are pleased with the jug filter with zeolite and the shower filter. Your satisfaction is very important to us and we sincerely appreciate your trust in our products.
We are at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
A
Ana Rosa U.
Rating: 5 out of 5
following a purchase from 25/08/2026
It always meets my expectations. Everything is excellent
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Response from Alkanatur
Dear Ana Rosa,
We sincerely thank you for taking the time to share your positive experience with us. We are glad to know that we have met your expectations and that everything has been excellent for you.
We are at your disposal for anything you may need.
Sincerely,
The Alkanatur team
A
Angelika F.
Rating: 5 out of 5
following a purchase from 25/08/2026
Alcanatur perfect, it is the only transport agency that NEVER delivers the order to my home. They don't call in case I am at home. And last Monday I was home all day.
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Response from Alkanatur
Dear Angelika,
We thank you very much for your comment and for the 5-star rating. We sincerely regret the inconvenience you experienced with the delivery of your order and we take your opinion very seriously. Your satisfaction is very important to us and we will do our best to improve in the future.
Sincerely,
The Alkanatur team
C
Carmen G.
Rating: 5 out of 5
following a purchase from 25/08/2026
I have been using it for quite some time and it does not disappoint.
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Gemma P.
Rating: 5 out of 5
following a purchase from 24/08/2026
Everything received on time and well
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Response from Alkanatur
Dear Gemma,
We sincerely thank you for taking the time to share your experience. We are glad to know that everything arrived on the expected date and in perfect condition. We hope to see you again very soon in our store.
Sincerely,
The Alkanatur team
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Maria Jesús R.
Rating: 5 out of 5
following a purchase from 24/08/2026
This order was for a gift, I have had 2 jugs for many years and I am delighted.
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Response from Alkanatur
Dear Maria Jesus,
We sincerely thank you for sharing your positive experience. We are glad to know that our jugs have pleased you for so many years and that you chose to make a special gift with us. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team.
I
Izaskun D.
Rating: 5 out of 5
following a purchase from 24/08/2026
I am happy with my purchase.
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Response from Alkanatur
Hello Izaskun,
We are glad to know that you are happy with your purchase. We sincerely appreciate your trust in Alkanatur and we are here to help you with whatever you need.
Sincerely,
The Alkanatur team
M
María C.
Rating: 5 out of 5
following a purchase from 18/08/2026
I think what I value most about drinking filtered water from Alkanatur is the peace of mind and confidence that we are drinking quality water.
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Response from Alkanatur
Dear Maria,
We deeply appreciate your comment and we are glad to know that you value the quality of our filtered water. Your trust in our products motivates us to continue providing the best.
We hope to see you again soon and that you continue enjoying our services.
Sincerely,
The Alkanatur team
M
María A.
Rating: 5 out of 5
following a purchase from 24/08/2026
Order received on time and as always the best jug for drinking quality water!
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Response from Alkanatur
Dear María,
We sincerely thank you for your comment and are glad to know that you received your order on time. It is a pleasure for us to offer you quality products that meet your needs.
Sincerely,
The Alkanatur team
A
Albert R.
Rating: 5 out of 5
following a purchase from 25/08/2026
The change in taste and the water society is remarkable
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Response from Alkanatur
Hello Albert,
We sincerely thank you for your very positive comment. We are glad to know that you have noticed a noticeable change in the taste and quality of the water. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
T
Tona G.
Rating: 5 out of 5
following a purchase from 24/08/2026
My switch to Alkanatur has been a great success. I recommend it 100%.
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Response from Alkanatur
Dear Tona,
We are delighted to know that your experience with Alkanatur has been so positive and that you recommend us 100%. Your satisfaction is our greatest reward and we are always here to help you with whatever you need.
We hope to see you again soon.
Sincerely,
The Alkanatur team
M
Marta G.
Rating: 5 out of 5
following a purchase from 24/08/2026
Great brand that supports the care of people
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Response from Alkanatur
Dear Marta,
We sincerely thank you for your very positive comment. We are glad to know that you appreciate our brand and the care we provide to people. Your support is very valuable to us.
Sincerely,
The Alkanatur team
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Vanessa T.
Rating: 5 out of 5
following a purchase from 24/08/2026
I love it, the shower filter is so noticeable in the shine of the hair
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Response from Alkanatur
Dear Vanessa,
We sincerely thank you for sharing your positive experience with our shower filter. We are glad to know that you have noticed an improvement in the shine of your hair and that our products meet your expectations.
We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Marta C.
Rating: 5 out of 5
following a purchase from 24/08/2026
All very well
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Response from Alkanatur
Dear Marta,
We sincerely thank you for your very positive comment. We are glad to know that your experience has been satisfactory and we hope to serve you again in the future.
Best regards,
The Alkanatur team.
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Lorena A.
Rating: 5 out of 5
following a purchase from 24/08/2026
All good
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Response from Alkanatur
Hello Lorena,
Thank you very much for your very positive comment. We are glad to know that everything has been to your liking and that you have had a good experience with us.
Sincerely,
The Alkanatur team
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Elisa U.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very happy
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Response from Alkanatur
Dear Elisa,
We are filled with joy to know that you are very happy with your experience. We sincerely appreciate your support and trust in us.
Best regards,
The Alkanatur team
M
Maria Del Carmen R.
Rating: 5 out of 5
following a purchase from 24/08/2026
Everything perfect and easy
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Response from Alkanatur
Dear Maria del Carmen,
We sincerely thank you for sharing your positive experience with us. We are glad to know that everything was perfect and easy for you, and we hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
A
Adela D.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very happy with the product. I've been using it for more than a year, a 10
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Response from Alkanatur
Dear Adela,
We sincerely thank you for sharing your positive experience with our product. We are glad to know that you have been satisfied for more than a year, and your support means a lot to us.
Best regards,
The Alkanatur team
B
Belen L.
Rating: 5 out of 5
following a purchase from 24/08/2026
Super happy with the jug.
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Response from Alkanatur
Dear Belen,
We are very glad to know that you are super happy with the jug. We sincerely appreciate your trust in Alkanatur and your valuable opinion.
We remain at your disposal for any inquiries.
Sincerely,
The Alkanatur team
Á
Ángel Manuel S.
Rating: 5 out of 5
following a purchase from 24/08/2026
everything perfect, quality products, very good customer service...
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Response from Alkanatur
Dear Ángel Manuel,
We sincerely thank you for your kind words. We are glad to know that you have had a positive experience with our products and our customer service. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
R
Raquel B.
Rating: 5 out of 5
following a purchase from 24/08/2026
I send very quickly, everything very well packaged and in very good condition. It's ideal.
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Response from Alkanatur
Hello Raquel,
We sincerely thank you for your very positive comment. We are glad to know that the shipping was fast and that you received your order in perfect condition. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
C
Carmen T.
Rating: 5 out of 5
following a purchase from 24/08/2026
I really like the taste of the water from the pitcher
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Response from Alkanatur
Hello Carmen,
We sincerely thank you for your comment. We are glad to know that you enjoy the taste of the water from the jug, it is essential for us that our customers are satisfied.
Best regards,
The Alkanatur team
J
José María L.
Rating: 5 out of 5
following a purchase from 24/08/2026
ALL CORRECT
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Response from Alkanatur
Dear José María,
We sincerely appreciate your comment and are pleased to know that your experience has been satisfactory. Your opinion is very valuable to us and motivates us to continue improving.
Sincerely,
The Alkanatur team
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Geles F.
Rating: 5 out of 5
following a purchase from 24/08/2026
Quality
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Response from Alkanatur
Hello Geles,
We sincerely thank you for taking the time to share your positive experience. We are glad to know that you are satisfied with the quality of our products, as it is our priority to offer only the best.
Best regards,
The Alkanatur team
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Alicia R.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very good, very happy
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Response from Alkanatur
Dear Alicia,
We sincerely thank you for your very positive comment. We are glad to know that you are very happy with your shopping experience at Alkanatur.
We remain at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
P
Pablo G.
Rating: 5 out of 5
following a purchase from 24/08/2026
Received quickly
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Response from Alkanatur
Hello Pablo,
We sincerely thank you for your comment. We are glad to know that you received your order quickly and that you are satisfied with our service.
We remain at your disposal for anything you may need.
Sincerely,
The Alkanatur team
B
Belen B.
Rating: 3 out of 5
following a purchase from 24/08/2026
I think it is a very high-quality product but if you have a sensitive stomach, it may not sit well. The truth is that it is nobody's fault, but I bought it and had to stop drinking the water because of how all those minerals sit in my stomach. Now I am considering whether to buy another different filter, the green one, which I also don't know how it will sit with me. In short, I was super excited about my pitcher and I think it should be warned that tolerance can be complicated for some stomachs.
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Response from Alkanatur
Dear Belen,
We sincerely thank you for sharing your experience with our product. We are glad that you value the quality of our pitcher, although we regret that it has not been entirely suitable for your sensitive stomach. We take your comment into account and hope you find the option that best suits your needs.
We remain at your disposal for any inquiries and hope to see you again soon.
Sincerely,
The Alkanatur team.
M
María Begoña B.
Rating: 5 out of 5
following a purchase from 24/08/2026
Everything in order. Thank you
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Response from Alkanatur
Dear María Begoña,
We sincerely thank you for your comment and are glad to know that everything has been in order. Your satisfaction is very important to us.
We remain at your disposal for anything you may need.
Sincerely,
The Alkanatur team
S
Sara B.
Rating: 5 out of 5
following a purchase from 24/08/2026
⭐⭐⭐⭐⭐ I am delighted with my Alkanatur glass jug. I really liked the quality, the design, and how practical it is to have water ready every day. In addition, the borosilicate glass gives a feeling of quality and durability that I love. A purchase that I totally recommend.
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Response from Alkanatur
Hello Sara,
We sincerely thank you for sharing your very positive experience with our Alkanatur glass jug. We are glad to know that you appreciate the quality and design, as well as the practicality it offers. It will be a pleasure to have you with us again in the future.
Sincerely,
The Alkanatur team
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Elena P.
Rating: 5 out of 5
following a purchase from 24/08/2026
The order arrived very quickly
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Response from Alkanatur
Dear Elena,
We sincerely thank you for sharing your positive experience. We are glad to know that your order arrived quickly and that you were satisfied with our service.
Sincerely,
The Alkanatur team
B
Berta R.
Rating: 2 out of 5
following a purchase from 19/08/2026
Terrible customer service
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Response from Alkanatur
Dear Berta,
We sincerely regret that your experience with our customer service was not what you expected. We value your feedback and would like to address your situation in a more personalized manner. We invite you to contact us directly to find a solution.
Sincerely,
The Alkanatur team
P
Pedro S.
Rating: 5 out of 5
following a purchase from 24/08/2026
the order has been quick
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Response from Alkanatur
Hello Pedro,
Thank you very much for your comment! We are glad to know that your order arrived quickly and that you are satisfied with our service. We value your trust in Alkanatur and hope to serve you again in the future.
Sincerely,
The Alkanatur team
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Gema A.
Rating: 5 out of 5
following a purchase from 20/08/2026
Very good customer service and after-sales service. The lid came broken and within two days I had a new one and they picked up the other. The filtered water has pleasantly surprised me! I tried some other filtering methods with pitchers and countertop devices but the water is really very good, filters quickly and for now I am very satisfied with the purchase.
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Response from Alkanatur
Dear Gema,
We sincerely thank you for sharing your very positive experience. We are glad to know that you are satisfied with our service and that the filtered water has exceeded your expectations. Your opinion is very valuable to us and motivates us to keep improving.
Best regards,
The Alkanatur team
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Elsa S.
Rating: 2 out of 5
following a purchase from 23/08/2026
Good
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Response from Alkanatur
Dear Elsa,
We appreciate your comment and regret that your experience has not been completely satisfactory. We would like to better understand your situation and find an appropriate solution, we invite you to contact our customer service team.
We are at your disposal to assist you with whatever you need.
Sincerely,
The Alkanatur team
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Aurelio A.
Rating: 5 out of 5
following a purchase from 23/08/2026
Received correctly
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Response from Alkanatur
Hello Aurelio,
Thank you very much for your positive comment. We are glad to know that you received your order correctly and we hope you enjoy your purchase. We will be happy to assist you again on your next visit.
Best regards,
The Alkanatur team
M
María Teresa V.
Rating: 5 out of 5
following a purchase from 31/07/2026
Easy to install filters, I have placed them in both bathrooms. Let's see how long they last, for now everything is perfect.
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Response from Alkanatur
Dear María Teresa,
We sincerely appreciate your very positive comment. We are glad to know that the filters have been easy to install and that you are satisfied with your purchase. We hope they continue to provide excellent performance in your bathrooms.
Sincerely,
The Alkanatur team
M
Monica T.
Rating: 5 out of 5
following a purchase from 22/08/2026
The jug is very good and fulfills its function.
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Response from Alkanatur
Dear Monica,
We sincerely thank you for sharing your positive experience with our jug. We are glad to know that it fulfills its function and that you are satisfied with your purchase. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team.
A
Ayah T.
Rating: 3 out of 5
following a purchase from 21/08/2026
The shipment took a long time to arrive
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Response from Alkanatur
Hello Ayah,
We appreciate your feedback and regret the delay in the delivery of your order. Your experience is very important to us and we constantly work to improve our service.
We hope your future orders are more satisfactory.
Sincerely,
The Alkanatur team
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