Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 3 and 5 stars

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C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 15/02/2023
No, I can't comment on the product because it hasn't arrived yet.
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Response from Alkanatur
Thank you for your feedback. We see that your order has been delivered. We hope you enjoy your order. Thank you for your purchase.
C
Comprador Verificado
Rating: 5 out of 5
We love the taste of the water and especially the quality.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/02/2023
Quality of materials, good information that seems well-founded and serious, and speed in service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/02/2023
The experience has been very good. It arrived on time and without any problems. I tried it right away and I liked it a lot, especially the taste of the water, which doesn't have a taste, it gives me the feeling of drinking very clean water. Also, it is very easy to use and clean. Accompanied by a bottle that weighs nothing and is free of toxins, it is the perfect complement. My rating is excellent.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
The customer service is excellent and very friendly. As for the product, I am happy!!! It has been a good purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
Everything is perfect.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/02/2023
A very good product and a correct service
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/02/2023
I have only had the jug and shower filter for a short time to make a responsible assessment, however, I can say that for now I am very satisfied. I love that it is a product made in the country and that they prioritize the Spanish language over others. I am also very satisfied with the speed with which I received the order. Thank you very much.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/02/2023
The quality of the water and the studies you did and the effort to improve every day is among the best jugs or I would say the best in Spain.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/02/2023
We are happy, it feels like real water and not stale, besides it greatly improved the taste and assimilation in the body. They sell what they promise.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
Customer service. Availability.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/02/2023
Everything is very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 05/02/2023
The water has a strange taste, this could be improved
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Response from Alkanatur
Thank you for your feedback and for your purchase. In the first filtrations, it may have a taste of magnesium, which is very latent when freshly opened. After 3/4 filtrations, the taste becomes neutral. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/02/2023
The taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Comprador Verificado
Rating: 5 out of 5
So far everything has arrived perfectly. The pH tests have come out correct and the taste of the water is much better.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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