Customer reviews of Alkanatur

9,3 /10

Based on 5 521 published reviews

5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 4 and 5 stars

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Comprador Verificado

Published on 28/02/2023 à 08h22 following a purchase from 22/02/2023

I had to buy a part again that arrived broken because I couldn't prove it

Translated reviews

Response from Alkanatur Published on 01/03/2023

Thank you for your feedback. We apologize for the incident, but as we mentioned, we could not take responsibility for the part since the product was not purchased directly from us. You would need to file a complaint with the store where you made the purchase and have them claim it with their carrier. Best regards.

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Comprador Verificado

Published on 27/02/2023 à 15h32 following a purchase from 21/02/2023

The speed......great

Translated reviews

Response from Alkanatur Published on 01/03/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 26/02/2023 à 17h15 following a purchase from 20/02/2023

I decided on the Alkanatur pitcher to stop drinking that "water" (because it really isn't, it's described as a refreshing drink) in bottles served at work. And even more after doing the PH test. Very satisfied with the purchase :)

Translated reviews

Response from Alkanatur Published on 27/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 25/02/2023 à 09h08 following a purchase from 19/02/2023

We have been using it for several years and it is an excellent product

Translated reviews

Response from Alkanatur Published on 27/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 22/02/2023 à 11h19 following a purchase from 16/02/2023

speed of delivery and good product

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 22/02/2023 à 05h16 following a purchase from 16/02/2023

The shipping arrives very quickly. And it's great that there is a pack of filters to buy at a cheaper price than one by one.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 20/02/2023 à 14h30 following a purchase from 08/02/2023

Very fast delivery and in good condition.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 20/02/2023 à 12h33 following a purchase from 13/02/2023

The products are amazing, customer service is quick and friendly, and the shipping is super fast. Thank you!

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 20/02/2023 à 11h23 following a purchase from 12/02/2023

Really everything: quality of the jug, usage explanations, fast shipping...

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 19/02/2023 à 13h21 following a purchase from 13/02/2023

I would have appreciated instructions for changing the filter. I doubted whether it was defective because no air came out when submerged and the water didn't come out dark like other times...

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your feedback and for your purchase. We will take your suggestion into account. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 19/02/2023 à 11h24 following a purchase from 13/02/2023

Great reception. The taste of the water is noticeable, cleaner and richer. Just as an improvement, the way the stream comes out of the jug moves a lot.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot. If you have any questions or think the filter is not working properly, you can contact us via WhatsApp at our Customer Service department and send us a video of how it filters to see if everything is correct. Any questions or concerns, do not hesitate to let us know!

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Comprador Verificado

Published on 18/02/2023 à 20h23

We love the taste of the water and especially the quality.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 18/02/2023 à 11h12 following a purchase from 12/02/2023

Quality of materials, good information that seems well-founded and serious, and speed in service.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 18/02/2023 à 07h56 following a purchase from 13/02/2023

The experience has been very good. It arrived on time and without any problems. I tried it right away and I liked it a lot, especially the taste of the water, which doesn't have a taste, it gives me the feeling of drinking very clean water. Also, it is very easy to use and clean. Accompanied by a bottle that weighs nothing and is free of toxins, it is the perfect complement. My rating is excellent.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 17/02/2023 à 21h58

The customer service is excellent and very friendly. As for the product, I am happy!!! It has been a good purchase.

Translated reviews

Response from Alkanatur Published on 23/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

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Comprador Verificado

Published on 14/02/2023 à 17h12 following a purchase from 09/02/2023

Everything is perfect.

Translated reviews

Response from Alkanatur Published on 15/02/2023

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

ALKANATUR DROPS SL

Somos Alkanatur, una empresa especializada en sistemas de filtración y tratamiento de agua para consumo humano.
Diseñamos y fabricamos nuestros productos con materiales seguros, certificados y libres de tóxicos, respetuosos con el bienestar y el medio ambiente.
Apostamos por procesos ecológicos, sostenibles y una producción responsable.
Nuestro desarrollo se apoya en la ciencia, la innovación y el rigor técnico.
Trabajamos para ofrecer agua de calidad como base de un estilo de vida saludable y consciente.

Rúa Palmeiras 63-A1
15895 Milladoiro

981071002

[email protected]

B70469432

https://alkanatur.com/