Customer reviews of Alkanatur

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Comprador Verificado

Rating: 5 out of 5

Published on 17/09/2021 à 09h29 following a purchase from 12/09/2021

Excellent product and service.

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Fabiola S.

Rating: 5 out of 5

Published on 17/09/2021 à 05h36 following a purchase from 09/09/2021

I contacted by email for clarifications on why the water appeared whitish just after filtering. This worried me quite a bit at first. However, they replied in less than an hour and very thoroughly, clearing all my doubts. I live in Costa Blanca (Valencian Community) and the water is the hardest in Spain. Having clarified that, I am now fully satisfied with my jug.

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Nieves G.

Rating: 5 out of 5

Published on 16/09/2021 à 23h36 following a purchase from 13/09/2021

I really like your products, I have been using them for years. Very professional and very fast in delivery.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 15/09/2021 à 17h19 following a purchase from 05/09/2021

Everything perfect, it arrived very quickly and filters the water quickly and has no taste.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 15/09/2021 à 10h29 following a purchase from 01/09/2021

Nothing more to report: everything excellent.

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C

Comprador Verificado

Rating: 4 out of 5

Published on 14/09/2021 à 10h58 following a purchase from 08/09/2021

Good product, I would recommend it to my friends.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 22h55 following a purchase from 08/09/2021

Very professional, and the shipments arrive very quickly.

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Joan S.

Rating: 5 out of 5

Published on 12/09/2021 à 10h40 following a purchase from 07/09/2021

Perfect as always.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 10h16 following a purchase from 06/09/2021

Very simple purchase process and delivery the next day (in my case). Setting up the jug, placing the filter, etc. is very easy. The water is perfect, without flavors and with a pH of 8.5-9 (Madrid capital).

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C

Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 06h09 following a purchase from 07/09/2021

Excellent! The water is very good. Easy to use and change the filters. Very fast delivery.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 05h42 following a purchase from 07/09/2021

Everything went as expected.

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Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 05h37 following a purchase from 08/09/2021

With Alkanatur, drinking water is a delight.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 12/09/2021 à 05h01 following a purchase from 05/09/2021

Satisfied with the product and the service.

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May F.

Rating: 5 out of 5

Published on 12/09/2021 à 04h58 following a purchase from 01/09/2021

The jug is excellent, just what I was looking for, the customer service and delivery super fast. Delighted with everything.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 10/09/2021 à 12h45 following a purchase from 29/08/2021

I miss discounts for loyal customers.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 10/09/2021 à 09h09 following a purchase from 31/08/2021

Everything perfect, very fast shipping.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 10/09/2021 à 05h07 following a purchase from 31/08/2021

I have had the jug for a week and so far everything is fine.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 05/09/2021 à 17h25 following a purchase from 29/08/2021

At first, the water tastes strange due to the particles released by the filter, but after a couple of days, they disappear and the water has an unbeatable taste. I recommend it 100%.

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Response from Alkanatur Published on 07/09/2021

Thank you for your feedback! It's because of the magnesium, as in the first filtrations the taste is more noticeable ;)

C

Comprador Verificado

Rating: 5 out of 5

Published on 05/09/2021 à 17h12 following a purchase from 29/08/2021

Meets expectations.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 29/08/2021 à 07h02 following a purchase from 17/08/2021

Everything is perfect! Thank you!

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C

Comprador Verificado

Rating: 5 out of 5

Published on 28/08/2021 à 04h26 following a purchase from 20/08/2021

Excellent product

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Comprador Verificado

Rating: 5 out of 5

Published on 27/08/2021 à 04h57 following a purchase from 23/08/2021

Excellent product

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Elena F.

Rating: 5 out of 5

Published on 23/08/2021 à 05h48 following a purchase from 13/08/2021

A very good shopping experience and customer service.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 23/08/2021 à 04h50 following a purchase from 18/08/2021

I have been using it for years and my health and that of my family is the best reflection of its usefulness. Thank you very much.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 22/08/2021 à 21h41 following a purchase from 16/08/2021

I bought it for my parents since I have had one for months and I am delighted, I didn't like tap water and bought bottled water, no more carrying jugs and we also promote plastic savings.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 22/08/2021 à 18h16 following a purchase from 16/08/2021

I really like the pitcher and the water is very good. Very easy to use.

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Eva M.

Rating: 5 out of 5

Published on 22/08/2021 à 07h54 following a purchase from 18/08/2021

I have been using the pitcher for a few months and now I have bought more filters for replacement. I never thought I would be so happy. Also, the delivery was perfect at the vacation location. A 10.

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C

Comprador Verificado

Rating: 4 out of 5

Published on 19/08/2021 à 16h52 following a purchase from 13/08/2021

Except for the mistake of sending one jug instead of two, everything was very good.

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Response from Alkanatur Published on 30/08/2021

We apologize for the incident. We have tried to resolve it as soon as possible. We hope you are happy with the product. Thank you for your feedback.

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Maria C.

Rating: 4 out of 5

Published on 19/08/2021 à 14h57 following a purchase from 09/08/2021

The water is good but has a certain metallic taste.

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Response from Alkanatur Published on 30/08/2021

Thank you for your comment. It's normal. The "metallic" taste of the water is due to magnesium. This taste is present in the first filtrations. After about 3/5 filtrations, it will no longer be noticeable.

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Luisa F.

Rating: 5 out of 5

Published on 19/08/2021 à 04h23 following a purchase from 11/08/2021

The system is of good quality and the resulting water is pleasant to the palate, similar to recognized quality mineral waters.

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Comprador Verificado

Rating: 5 out of 5

Published on 17/08/2021 à 13h10 following a purchase from 11/08/2021

Fast and without problems

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Comprador Verificado

Rating: 5 out of 5

Published on 16/08/2021 à 13h33 following a purchase from 11/08/2021

Very good service and quick delivery

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Comprador Verificado

Rating: 5 out of 5

Published on 16/08/2021 à 03h36 following a purchase from 31/07/2021

Fast shipping and the organoleptic characteristics of the water are unbeatable.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 15/08/2021 à 09h22 following a purchase from 08/08/2021

EVERYTHING IS CORRECT

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C

Comprador Verificado

Rating: 5 out of 5

Published on 15/08/2021 à 06h03 following a purchase from 10/08/2021

Compared to pitchers from other brands, we were surprised by the good taste of the filtered water. Highly recommended!

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C

Comprador Verificado

Rating: 5 out of 5

Published on 15/08/2021 à 06h00 following a purchase from 10/08/2021

The website works very well and the order arrived very quickly. We have been using the Alkanatur filter pitcher for several years with very good results. We are very happy.

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Comprador Verificado

Rating: 4 out of 5

Published on 12/08/2021 à 04h28 following a purchase from 05/08/2021

Everything is ok

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Comprador Verificado

Rating: 5 out of 5

Published on 10/08/2021 à 08h56 following a purchase from 02/08/2021

I am happy with the pitcher, the taste of the water is very pleasant. Very good presentation with its accessories.

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C

Comprador Verificado

Rating: 5 out of 5

Published on 09/08/2021 à 13h19 following a purchase from 02/08/2021

Great

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C

Comprador Verificado

Rating: 5 out of 5

Published on 09/08/2021 à 08h08 following a purchase from 31/07/2021

As always, very good service

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