Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
A great product that allows you to drink tap water in a healthy way. Quality of materials and price that seems affordable to me!
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Response from Alkanatur
Dear Maria Isabel,
Thank you very much for your wonderful review. We are glad to know that you are satisfied with the quality of our products and that you find our service accessible. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
C
Carlos G.
Rating: 4 out of 5
following a purchase from 20/04/2025
I am very satisfied with the purchase of Alkanatur.
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Response from Alkanatur
Hello Carlos,
We sincerely thank you for sharing your satisfaction with your purchase at Alkanatur. We are glad to know that you had a good experience and we hope to serve you again in the future.
Sincerely,
The boutique team.
A
Alicia M.
Rating: 5 out of 5
following a purchase from 27/09/2025
Delighted with my Alkanatur pitcher
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Response from Alkanatur
Dear Alicia,
We sincerely thank you for your comment and are glad to know that you are delighted with your Alkanatur jug. Your satisfaction is our greatest reward and we hope you enjoy your purchase to the fullest.
Sincerely,
The Alkanatur team
A
Adrián G.
Rating: 2 out of 5
following a purchase from 08/05/2025
The filters release a lot of particles and the bottom of the jug turns black. They say it's normal and nothing happens, but seeing the water in that state makes it anything but appealing for consumption. The day they solve this issue, I will be a customer again.
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Response from Alkanatur
Hello Adrián,
We sincerely regret that you had this experience with our filters. We value your opinion and invite you to contact our customer service so we can better understand your situation and find an appropriate solution. Your satisfaction is important to us.
Sincerely,
The Alkanatur team.
E
Esther S.
Rating: 5 out of 5
following a purchase from 31/08/2025
The pitcher is nice and practical and above all it reassures me to know that we take care of the water we drink at home.
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Response from Alkanatur
Esther,
Thank you very much for your kind comment. We are glad to know that the jug has met your expectations and that you feel at ease taking care of the water you consume at home. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team.
T
Toñi D.
Rating: 5 out of 5
following a purchase from 10/01/2025
It is very quick to filter the water and the taste is very good.
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Response from Alkanatur
Dear Toñi,
We sincerely thank you for your very positive comment. We are glad to know that you are enjoying the speed of the filtration and the excellent taste of the water. We hope to see you again soon in our store.
Sincerely,
The Alkanatur team
M
Miguel Ángel M.
Rating: 5 out of 5
following a purchase from 01/07/2025
Excellent
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Response from Alkanatur
Dear Miguel Ángel,
We sincerely thank you for your comment. We are glad to know that you had an excellent experience with us. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team.
E
Encarnación V.
Rating: 5 out of 5
following a purchase from 30/06/2025
Very happy with the water! Quality water without microplastics!
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Response from Alkanatur
Dear Encarnación,
We sincerely thank you for sharing your positive experience. We are glad to know that you are satisfied with the quality of our water and that it meets your expectations. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team.
D
Denis Matias M.
Rating: 5 out of 5
following a purchase from 03/09/2025
Good service and very good product quality
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Response from Alkanatur
Hello Denis Matias,
Thank you very much for your positive comments and praise about our service and the quality of our products. Your satisfaction motivates us to continue offering the best to our customers.
Sincerely,
The Alkanatur store team
S
Susana D.
Rating: 5 out of 5
following a purchase from 30/11/2025
All good. Happy with the purchase
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Response from Alkanatur
Dear Susana,
We sincerely thank you for your very positive comment. We are glad to know that you are happy with your purchase and we hope to have the pleasure of serving you again soon.
Sincerely,
The Alkanatur team.
C
Cristina S.
Rating: 5 out of 5
following a purchase from 25/08/2025
The change in hair and skin with the use of the shower filter is incredible. I have stopped using conditioner and I don't need body cream every day, besides being sure that the water coming out of my shower has nothing more than water. Excellent option to take care of your health and that of your family. No harmful filters.
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Response from Alkanatur
Hello Cristina,
We sincerely thank you for sharing your very positive experience with our shower filter. We are glad to know that you have noticed an improvement in your skin and hair, and that you feel more confident about the quality of water in your home. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
Jesús Maria G.
Rating: 5 out of 5
following a purchase from 23/03/2025
Fast and efficient service
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Response from Alkanatur
Dear Jesús Maria,
We sincerely thank you for your positive comment. We are glad to know that you had a satisfactory experience with our service. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
J
Jose F.
Rating: 5 out of 5
following a purchase from 31/08/2025
Since we started using Alkanatur filters, we appreciate the quality of the water
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Response from Alkanatur
Dear José,
We sincerely appreciate your very positive comment. We are glad to know that you are enjoying the quality of the water thanks to our filters. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
C
Carles B.
Rating: 4 out of 5
following a purchase from 28/03/2025
The filters are good. The jug, although free of PFA, should be made of glass. The website is a bit outdated and the shipping costs are exaggerated. I tried to buy on Amazon and it's even more expensive. The shower filters don't last long. The drinking ones work better.
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Response from Alkanatur
Hello Carles,
We sincerely appreciate your opinion and comments about our products. We are glad to know that the drinking filters meet your expectations, and we will take your suggestions into account to improve our website and other aspects. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
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Esther A.
Rating: 5 out of 5
following a purchase from 25/03/2026
Everything is very good
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Response from Alkanatur
Esther,
Thank you very much for your positive comment. We are glad to know that everything has gone very well and that you had a good experience with us.
Sincerely,
The Alkanatur team
A
Annalisa C.
Rating: 5 out of 5
following a purchase from 22/05/2025
I am satisfied with my order
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Response from Alkanatur
Dear Annalisa,
Thank you very much for your positive comment! We are glad to know that you are satisfied with your order. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
A
Ana G.
Rating: 5 out of 5
following a purchase from 05/08/2025
Tanro the jug like the shower filters are practical and effective.
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Response from Alkanatur
Dear Ana,
We sincerely thank you for your words. We are glad to know that both the jug and the shower filters have met your expectations. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
J
Juana T.
Rating: 5 out of 5
following a purchase from 04/03/2025
The filters last a long time. Savings on plastic and ecological filter. For me, perfect
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Response from Alkanatur
Dear Juana,
We sincerely thank you for sharing your positive experience with us. We are glad to know that our filters are meeting your expectations and contributing to a reduction in plastic. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
J
José Luis R.
Rating: 5 out of 5
following a purchase from 22/01/2026
Everything is very good
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Response from Alkanatur
Hello José Luis,
We sincerely thank you for your comment. We are glad to know that you are satisfied with your experience at Alkanatur.
Sincerely,
The Alkanatur team
B
Begoña O.
Rating: 5 out of 5
following a purchase from 20/12/2024
It is effective, easy to use and economical.
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Response from Alkanatur
Dear Begoña,
We sincerely thank you for sharing your positive experience. We are glad to know that you have found our products effective and accessible. We hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team.
I
Isabel L.
Rating: 5 out of 5
following a purchase from 29/04/2025
Satisfied
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Response from Alkanatur
Dear Isabel,
We sincerely thank you for your comment and we are glad to know that you are satisfied with your experience at Alkanatur. Your support means a lot to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
Y
Yolanda C.
Rating: 5 out of 5
following a purchase from 25/08/2025
Great
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Response from Alkanatur
Dear Yolanda,
Thank you very much for your positive comment. We are glad to know that your experience has been wonderful and that you are satisfied with our products.
Sincerely,
The Alkanatur team
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Ling Ling N.
Rating: 5 out of 5
following a purchase from 30/07/2025
I love it
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Response from Alkanatur
Hello Ling Ling,
We are very pleased to know that you love our store. Your satisfaction is very important to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team
L
Loli P.
Rating: 5 out of 5
following a purchase from 26/08/2025
I have been using the Alkanatur jug for years. I am delighted!!! Easy to use, easy to clean, comfortable, I don't carry bottled water in plastic. A 100% right decision
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Response from Alkanatur
Hello Loli,
Thank you very much for sharing your positive experience with our Alkanatur pitcher. We are glad to know that you find it easy to use and clean, and that you have made such a wise decision to reduce plastic use. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
Maria S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Good product
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Response from Alkanatur
Hello Maria,
Thank you very much for your comment and for your evaluation. We are glad to know that you are satisfied with our product. We hope to continue having your trust in the future.
Sincerely,
The Alkanatur team.
L
Laura L.
Rating: 5 out of 5
following a purchase from 20/04/2025
Everything perfect, as always
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Response from Alkanatur
Hello Laura,
Thank you very much for your kind comment. We are glad to know that you are always satisfied with our products and services. Your trust is very important to us.
Sincerely,
The Alkanatur team.
S
Sabela B.
Rating: 2 out of 5
following a purchase from 27/09/2025
I don't think it's a great innovation, it seems more expensive than it is and I have the pitcher with the most expensive filters at home.
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Response from Alkanatur
Hello Sabela,
We regret that your experience has not been as expected and appreciate your honesty. We would like to know more about your situation and find a solution that satisfies you, so we invite you to contact us directly.
Sincerely,
The Alkanatur team.
J
Josep G.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good product
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Response from Alkanatur
Hello Josep,
We sincerely thank you for your comment and we are glad to know that you are satisfied with our product. Your support is very valuable to us and motivates us to continue offering the best.
Sincerely,
The team
R
Rocío B.
Rating: 5 out of 5
following a purchase from 05/07/2025
I loved the pitcher, we use it a lot at home, and the water tastes much better and without so many toxins.
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Response from Alkanatur
Hello Rocío,
We are delighted to know that the jug has exceeded your expectations and that you enjoy richer and purer water at home. Your satisfaction is our greatest reward.
Best regards,
The Alkanatur team.
A
Ana P.
Rating: 5 out of 5
following a purchase from 29/03/2025
Incredible, very good filters and pitchers
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Response from Alkanatur
Dear Ana,
We sincerely thank you for your comment. We are glad to know that you are satisfied with our filters and jugs. We hope to see you again at Alkanatur very soon.
Sincerely,
The Alkanatur team
C
Carmen M.
Rating: 5 out of 5
following a purchase from 24/01/2025
The order arrived very quickly. Everything went well
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Response from Alkanatur
Hello Carmen,
Thank you very much for your positive comment. We are glad to know that your order arrived quickly and that everything went well. We hope to serve you again in the future.
Sincerely,
The Alkanatur team.
R
Ramon P.
Rating: 5 out of 5
following a purchase from 27/08/2025
We have the shower filter with replaceable filters and the water pitcher for a few years now. We are very satisfied
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Response from Alkanatur
Hello Ramon,
We sincerely thank you for sharing your positive experience with our products. We are glad to know that you are satisfied with the shower filter and the water jug. Your trust in Alkanatur is very valuable to us.
Sincerely,
The Alkanatur team.
J
José Gabriel C.
Rating: 2 out of 5
following a purchase from 08/08/2025
Very expensive. The design of the pitcher is bad because if it is filled you can't pour water until it has filtered all because otherwise it spills over the top. This doesn't happen with other brands.
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Response from Alkanatur
Dear José Gabriel,
We sincerely appreciate your comment and your honesty. We value your opinion on the design of the pitcher and would like to better understand your experience to help you. We invite you to contact us directly so we can address your concern in a more personalized manner.
Sincerely,
The Alkanatur team.
D
Daniel V.
Rating: 5 out of 5
following a purchase from 05/01/2026
I love their products. Customer service is also quite fast
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Response from Alkanatur
Dear Daniel,
We are very pleased to know that you enjoy our products and that you have had a good experience with our customer service. We appreciate your support and look forward to seeing you again very soon.
Sincerely,
The Alkanatur team
E
Eva A.
Rating: 5 out of 5
following a purchase from 21/09/2025
Good
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Response from Alkanatur
Dear Eva,
Thank you very much for your positive comment. We are glad to know that your experience has been satisfactory and we hope to serve you again in the future.
Sincerely,
The Alkanatur team.
Y
Yosiane B.
Rating: 5 out of 5
following a purchase from 23/03/2025
I am very happy with my jug.
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Response from Alkanatur
Dear Yosiane,
We sincerely thank you for sharing your satisfaction with the jug. We are glad to know that you are happy and we hope to see you again soon at Alkanatur so you can discover more of our products.
Sincerely,
The Alkanatur team
D
Daniela R.
Rating: 2 out of 5
following a purchase from 21/01/2026
I don't like the taste of the water. I will try the blue filters, let's see if I like them more. But in general, it is not what I expected.
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Response from Alkanatur
Dear Daniela,
We sincerely appreciate your comment and understand that the taste of the water did not meet your expectations. We value your willingness to try the blue filters and are here to help you with whatever you need. Please feel free to contact us directly so we can address your concern in the best possible way.
Sincerely,
The Alkanatur team.
A
Angel N.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent product. In addition to total practicality.
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Response from Alkanatur
Dear Angel,
Thank you very much for your positive comment. We are glad to know that you found our product excellent and practical. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
N
Nacho A.
Rating: 5 out of 5
following a purchase from 09/04/2025
I have been using Alkanatur products for a long time and I am very satisfied.
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Response from Alkanatur
Dear Nacho,
We are very glad to know that you are satisfied with our products. Your trust and support are very important to us. Thank you for sharing your positive experience.
Sincerely,
The Alkanatur team
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