Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your very positive comment. We are glad to know that you are very happy with your new jug and that everything has gone well. Your words are a great motivation for us.
Sincerely,
The Alkanatur team
L
Lourdes J.
Rating: 5 out of 5
following a purchase from 30/08/2026
One of the best purchases, I couldn't live without the pitcher, I love it!!!!
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Response from Alkanatur
Dear Lourdes,
We sincerely thank you for your very positive comment. We are glad to know that the jug has become an essential item for you. We hope you visit us again soon to discover more of our products.
Sincerely,
The Alkanatur team
S
Sandra C.
Rating: 5 out of 5
following a purchase from 30/08/2026
The pitcher has capacity, the only downside is the small lid that you have to lift when you're filling the pitcher, which will stay fixed when you lift it
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Response from Alkanatur
Dear Sandra,
We sincerely thank you for taking the time to share your opinion. We are glad to know that you are satisfied with the capacity of the jug and we value your comment about the lid; we will take your suggestion into account to improve. We hope to have your visit again very soon.
Sincerely,
The Alkanatur team
M
Maria Isabel P.
Rating: 5 out of 5
following a purchase from 30/08/2026
The pitcher is very nice and excellent quality! I already had the plastic one and now we've upgraded!
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Response from Alkanatur
Dear María Isabel,
We are very pleased to know that you are satisfied with your jug and that you have found in Alkanatur a product of excellent quality. We appreciate your trust and support, and we hope you enjoy your new jug as much as the previous one.
Best regards,
The Alkanatur team.
E
Ester V.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything perfect
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Response from Alkanatur
Dear Ester,
We sincerely appreciate your comment and are glad to know that your experience has been perfect. Your satisfaction is very important to us and motivates us to continue improving.
Sincerely,
The Alkanatur team.
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Carmen M.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been using the filters for years and I am very satisfied. The shipping is always very fast.
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Response from Alkanatur
Hello Carmen,
We sincerely appreciate you sharing your positive experience with us. We are glad to know that you have been satisfied with our filters and that the shipment has been fast. Your trust and loyalty are very important to us.
Sincerely,
The Alkanatur team
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Gonzalo D.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is correct with the shipment and with the product.
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Response from Alkanatur
Hello Gonzalo,
We sincerely appreciate you sharing your positive experience. We are glad to know that the shipment and the product met your expectations.
Best regards,
The Alkanatur team
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Ester R.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very satisfied with the purchase and the taste of the water.
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Response from Alkanatur
Dear Ester,
We sincerely appreciate your positive opinion. We are glad to know that you are satisfied with your purchase and enjoy the taste of the water. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
R
Rocío G.
Rating: 5 out of 5
following a purchase from 28/08/2026
A wonderful jug, it filters wonderfully and leaves a very good taste in the water, even if it has a lot of lime.
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Response from Alkanatur
Dear Rocío,
We sincerely appreciate your review and are glad to know that you are so satisfied with the pitcher. It is a pleasure for us to offer products that improve water quality and your experience.
We remain at your disposal for any other inquiries.
Sincerely,
The Alkanatur team
R
Rafael L.
Rating: 5 out of 5
following a purchase from 30/08/2026
A great product, it is really much better than drinking bottled water. Besides the product, there is something very important behind it, you forgive, some great professionals. There are no more words than praise. Thank you.
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Response from Alkanatur
Hello Rafael,
We sincerely appreciate your kind words. It is a pleasure to know that our product has exceeded your expectations and that you have had a positive experience with our team. We greatly value your support and trust in us.
Sincerely,
The Alkanatur team
M
Miguel Ángel T.
Rating: 5 out of 5
following a purchase from 30/08/2026
Excellent service
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Response from Alkanatur
Dear Miguel Ángel,
We sincerely appreciate your very positive comment. We are glad to know that you have had an excellent experience with our service and we will be delighted to welcome you again in the future.
Sincerely,
The Alkanatur team
C
Charo R.
Rating: 2 out of 5
following a purchase from 27/08/2026
I love the Alkanatur filters but the new glass jug has a very wide spout and when trying to fill a glass or a bottle, a lot of water is wasted. You have to use a funnel to refill bottles or glasses, etc.
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Response from Alkanatur
Dear Charo,
Thank you very much for your comment and we are sorry that the new glass jug did not meet your expectations. Your opinion is very important to us and we would like to better understand your situation to find an appropriate solution.
Please do not hesitate to contact our customer service so we can assist you in the best possible way.
Sincerely,
The Alkanatur team
A
Angelica C.
Rating: 5 out of 5
following a purchase from 28/08/2026
I have one and I bought this new one for my parents. A brother also uses it. The water tastes like water, that is, without color or flavor. The only thing I regret is that the spare parts and filters are so expensive.
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Response from Alkanatur
Hello Angelica,
We sincerely appreciate your opinion and are glad to know that both you and your family are enjoying our products. We value your comment about the price of the replacements and filters, as it helps us continue to improve.
We remain at your disposal for any inquiries you may have.
Sincerely,
The Alkanatur team
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Elia C.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is perfect, thank you
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Response from Alkanatur
Hello Elia,
We greatly appreciate your very positive comment. We are glad to know that everything has been perfect for you and we hope to have the pleasure of serving you again very soon.
Sincerely,
The Alkanatur team
A
Alexandra Elena P.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is very good
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Response from Alkanatur
Dear Alexandra Elena,
We sincerely thank you for your very positive comment. We are glad to know that everything has been very well and that you are satisfied with your experience.
Best regards,
The Alkanatur team.
M
Modesto C.
Rating: 4 out of 5
following a purchase from 30/08/2026
I don't give them 5 stars because of the time it took to receive the product. About 10 days.
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Response from Alkanatur
Dear Modesto,
We sincerely appreciate your comment and are glad to know that you were satisfied with your purchase. We apologize for the delivery time you mentioned and will take your experience into account to improve in the future.
Sincerely,
The Alkanatur team
C
Cristina D.
Rating: 4 out of 5
following a purchase from 30/08/2026
The order took a long time to arrive and I didn't receive any email informing me of that fact.
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Response from Alkanatur
Dear Cristina,
We appreciate your comment and are glad to know that you are satisfied with your purchase. We apologize for the delay in delivery and the lack of information regarding it; we will take your experience into account to improve our service in the future.
Best regards,
The Alkanatur team
C
Claudia J.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very good quality of the products
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Response from Alkanatur
Hello Claudia,
We greatly appreciate your very positive comment. It fills us with joy to know that the quality of our products has been to your liking. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
A
Ana A.
Rating: 5 out of 5
following a purchase from 30/08/2026
I use it every day and it works great, I love it
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Response from Alkanatur
Hello Ana,
Thank you very much for your very positive comment. We are glad to know that you love the product and that you use it daily. Your satisfaction is very important to us.
Best regards,
The Alkanatur team
A
Amparo M.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very happy with the purchase and the shipping
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Response from Alkanatur
Dear Amparo,
We are very glad to know that you are so happy with your purchase and the shipment. We sincerely appreciate your trust in Alkanatur and hope to have the pleasure of serving you again in the future.
Sincerely,
The Alkanatur team
E
Elena G.
Rating: 5 out of 5
following a purchase from 30/08/2026
Very good products and service
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Response from Alkanatur
Dear Elena,
We sincerely thank you for your kind words. We are glad to know that you are satisfied with our products and the attention you have received. Your support is very valuable to us.
Sincerely,
The Alkanatur team
A
Arancha S.
Rating: 5 out of 5
following a purchase from 30/08/2026
Everything is very good, thank you. The shower filter is wonderful. A great purchase, highly recommended.
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Response from Alkanatur
Hello Arancha,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the shower filter and that you consider it a great purchase. Your recommendation is very valuable to us.
Sincerely,
The Alkanatur team
V
Vanessa V.
Rating: 5 out of 5
following a purchase from 28/08/2026
The jugs and filter from Alkanatur clean the water and leave it with a great taste. I ordered the filters and they arrived in a couple of days right away. 100% recommendable
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Response from Alkanatur
Dear Vanessa,
We sincerely thank you for your very positive comment. We are glad to know that our jugs and filters have improved the quality of the water you enjoy and that you have had a good experience with your order. Your recommendation means a lot to us.
Sincerely,
The Alkanatur team
S
Sonia B.
Rating: 5 out of 5
following a purchase from 29/08/2026
I bought the original jug, and I am so happy that I bought the glass jug.
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Response from Alkanatur
Dear Sonia,
We sincerely thank you for sharing your positive experience. We are glad to know that you are so happy with the original jug and that you have also decided to purchase the glass jug. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
José Andrés R.
Rating: 5 out of 5
following a purchase from 29/08/2026
Top product
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Response from Alkanatur
Dear José Andrés,
Thank you very much for your very positive comment! We are glad to know that you are satisfied with our product. Your support is very valuable to us.
Sincerely,
The Alkanatur team
E
Elena M.
Rating: 5 out of 5
following a purchase from 28/08/2026
Everything is correct
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Response from Alkanatur
Hello Elena,
We sincerely thank you for your comment. We are glad to know that everything was correct and we hope to serve you again very soon.
Sincerely,
The Alkanatur team
A
Alicia G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been a user since 2017 and I am happy with their products and quality
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Response from Alkanatur
Hello Alicia,
We sincerely thank you for your very positive comment. We are glad to know that you have been satisfied with our products since 2017 and that you value our quality. Your support means a lot to us.
Best regards,
The Alkanatur team
C
Cesar Jose G.
Rating: 5 out of 5
following a purchase from 29/08/2026
everything is fine
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Response from Alkanatur
Dear César José,
We sincerely thank you for your positive comment. We are glad to know that your experience was satisfactory and we hope to see you again soon in our store.
Best regards,
The Alkanatur team.
M
Marta G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I've had the pitcher for an hour and I already notice a difference with the filtering of the other one I had
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Response from Alkanatur
Dear Marta,
We are very glad to know that you are satisfied with your new jug and that you already notice the difference in filtration. We appreciate your trust in Alkanatur and hope you continue enjoying our products.
Best regards,
The Alkanatur team
T
Thais M.
Rating: 5 out of 5
following a purchase from 29/08/2026
I have been using the Alkanatur pitcher and shower filter for about 3 years now, I am super happy as I try to reduce the toxins in my life
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Response from Alkanatur
Hello Thais,
Thank you very much for sharing your positive experience with the Alkanatur jug and shower filter. We are glad to know that they are helping you reduce toxins in your life and that you are satisfied with our products.
We are at your disposal for any inquiries or needs you may have.
Sincerely,
The Alkanatur team
J
Juan Carlos L.
Rating: 5 out of 5
following a purchase from 29/08/2026
It works as I expected and the quality of the jug is excellent!!!!
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Response from Alkanatur
Dear Juan Carlos,
We sincerely thank you for your very positive comment. We are glad to know that the jug has met your expectations and that you found the quality excellent. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
M
María A.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very fast shipping
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Response from Alkanatur
Dear María,
We sincerely thank you for your positive comment. We are glad to know that the shipment was fast and we hope you visit us again soon to continue enjoying our products.
Sincerely,
The Alkanatur team
E
Elena M.
Rating: 2 out of 5
following a purchase from 28/08/2026
The lid of the jug does not fit, and the water outlet is too wide, so it spills outside the glass.
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Response from Alkanatur
Dear Elena,
We are sorry that you had an unsatisfactory experience with the jug. We appreciate your feedback and we are here to help you resolve any issues you may have had with the product. We invite you to contact our customer service so we can address your situation in a more personalized manner.
Sincerely,
The Alkanatur team
M
Mar M.
Rating: 4 out of 5
following a purchase from 28/08/2026
I am satisfied with my purchases at alkanatur
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Response from Alkanatur
Dear Mar,
We sincerely thank you for sharing your positive experience with us. We are glad to know that you are satisfied with your purchases at Alkanatur and we hope to have your visit again very soon.
Sincerely,
The Alkanatur team
M
Mercedes J.
Rating: 5 out of 5
following a purchase from 28/08/2026
I have been using the pitcher for about 2 years and we really like the water. And one year with the shower filter and we are happy.
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Response from Alkanatur
Dear Mercedes,
We sincerely appreciate your comment and we are glad to know that you are enjoying your pitcher and the shower filter. It is a pleasure for us to offer products that contribute to your well-being and satisfaction.
We are at your disposal for any inquiries or needs you may have.
Sincerely,
The Alkanatur team
T
Teresa M.
Rating: 5 out of 5
following a purchase from 27/08/2026
It arrived well and without delay regarding the expected date
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Response from Alkanatur
Dear Teresa,
We sincerely appreciate your positive comment. We are glad to know that your order arrived in perfect condition and on time. We hope to see you again very soon in our store.
Sincerely,
The Alkanatur team
L
Lorena B.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very good jug
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Response from Alkanatur
Hello Lorena,
We sincerely thank you for your positive comment. We are glad to know that you are satisfied with your pitcher and we hope to see you again soon in our store.
Best regards,
The Alkanatur team
J
Jesús Maria G.
Rating: 5 out of 5
following a purchase from 29/08/2026
Fast service
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Response from Alkanatur
Dear Jesus Maria,
We sincerely thank you for sharing your positive experience. We are glad to know that you are satisfied with our fast service, as we work to provide the best attention to our customers.
We are at your disposal for anything you need.
Sincerely,
The Alkanatur team
A
Ana U.
Rating: 5 out of 5
following a purchase from 29/08/2026
Easy to use. Water with good taste
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Response from Alkanatur
Dear Ana,
Thank you very much for your positive review. We are glad to know that you find our products comfortable to use and that the water tastes good. Your satisfaction is our greatest reward.
Best regards,
The Alkanatur team
M
Monica T.
Rating: 5 out of 5
following a purchase from 25/08/2026
good product
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Response from Alkanatur
Dear Monica,
Thank you very much for your very positive comment. We are glad to know that you are satisfied with our product and we appreciate your support.
Sincerely,
The Alkanatur team
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