Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 4 and 5 stars

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G
Granada L.
Rating: 5 out of 5
My skin is perfect in less than a month.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Cristina E.
Rating: 5 out of 5
Everything is perfect.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maravillas T.
Rating: 5 out of 5
Perfect.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Monica F.
Rating: 5 out of 5
The taste of the water is almost sweet, very fine, the design of the jug is beautiful and the shipping of the filters is quick and effective.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
V
Víctor S.
Rating: 4 out of 5
Good attention and fast delivery.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Araceli A.
Rating: 2 out of 5
The water comes out with a lot of hardness after filtering.
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Response from Alkanatur
Hello, thank you for your review. We are very sorry that you are not satisfied with the product. Our filter does not remove minerals from the water, so hardness is not reduced. In fact, it raises that ppm because it adds 18mg of magnesium per liter. Our water is alkaline water, that is, water rich in minerals. We will contact you from our Quality Department to study your case in more detail and see how we can improve your experience.
O
Olga A.
Rating: 5 out of 5
At first, I couldn't believe it, the fact of not having to consume plastic bottles and drinking such good water in taste and quality.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Nicolás M.
Rating: 5 out of 5
Fast delivery and well packaged.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sacramento A.
Rating: 5 out of 5
Delicious water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Isa P.
Rating: 5 out of 5
Super fast shipping
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
E
Encarni C.
Rating: 5 out of 5
I think everything is perfect
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Montserrat M.
Rating: 4 out of 5
The pitcher is very good, although there is a lot of residue at the bottom, and to fill it you have to keep the lid lifted manually. It would be great if the lid could stay open by itself while filling.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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