Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2, 4 and 5 stars

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L
Laura T.
Rating: 5 out of 5
I like the flavor and that it is very practical. It filters well, I suppose it's true.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Ana M.
Rating: 5 out of 5
I like everything, I am very happy with the jug.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carmen L.
Rating: 5 out of 5
Healthy water at an affordable price. I love that you help us take care of ourselves.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Rosa I.
Rating: 5 out of 5
The taste of the water. It is the best I have tried.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Cristina P.
Rating: 5 out of 5
May there be more offers on the filters.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Carlos R.
Rating: 5 out of 5
Good product with detailed instructions.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jose J.
Rating: 5 out of 5
Very easy to use, YouTube videos are clarifying. The taste of the water is delightful and how it feels when drinking. A great purchase.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carlos F.
Rating: 4 out of 5
The quality of the jug, the price of the filters is expensive.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
O
Olga M.
Rating: 5 out of 5
The speed of filtration and the taste. The first time I used it, the water came out slightly tinted black, which is a bit scary, but the user manual warns about it. They could do some promotion for customers or a discount coupon for the purchase of filters. If you check the pH of the water with the kit it comes with, it indeed alkalizes the water quite a bit. Thank you.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Marta C.
Rating: 5 out of 5
The service was good and the product too.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
B
Bianca G.
Rating: 5 out of 5
Very happy with the product!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
D
Dolo A.
Rating: 5 out of 5
The water is very good. The only downside is that the jug doesn't have a bit more capacity.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Conchi M.
Rating: 5 out of 5
The only thing I would change is the format of the jug, because it fits in the refrigerator door. The back part is too wide.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Júlia G.
Rating: 5 out of 5
Perfect delivery and very happy with the product.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
G
Gisela V.
Rating: 5 out of 5
The quality of the water and not having to use plastic containers.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria G.
Rating: 5 out of 5
I like its effectiveness and the ease of using the website as well as when I contact them with any questions. The information found in the frequently asked questions regarding the first uses with the jug (in my case) could be improved. For example, from one day to the next how should the jug be left, full or empty? When the components have been washed and left to air dry, should the filter be submerged in water until it is assembled again or can it be left exposed in the meantime?
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia V.
Rating: 4 out of 5
The taste of the water.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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