Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Easy and quick. The taste of the water is very good.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
Everything has been fine, but I read that one of the filters should be changed in 6 months, but I suppose it is not mandatory, according to what I have read, but I think they should have told me that in my phone consultation.
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Response from Alkanatur
Thank you for your feedback. The filters are changed either by the duration of liters or time. Their maximum lifespan is 400L or 6 months if those 400 total liters are not consumed. For any questions, you can contact us by phone, from 8 AM to 4 PM, Monday to Friday. Here is the phone number: 981 071 002.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
It arrived in less than 24 hours. We love the taste of the water. Wonderful experience.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
Excellent product, the Alkanatur jug, and super fast delivery, thank you very much.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
The filtration system
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
It greatly improves the taste of the water. The jug does not give a plastic taste. On some occasions, the filter does not fit perfectly in its place, causing unfiltered water to come out.
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Response from Alkanatur
Thank you very much for your feedback. The plastic is 100% free of toxins and a product with food contact certification, so it is completely safe for water and does not impart any flavor. If you have any issues with any filter or questions, please contact us right away to find a solution. Best regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
Speed in receiving the order; I had it at home in less than 24 hours. Easy to use, I like its design, and best of all, the water tastes great; I feel like I am taking care of my body and nourishing it instead of drinking dead water like before.
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Response from Alkanatur
Thank you very much for your rating. Enjoy your water a lot! Regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
The quality of the filter and the jug, the speed and the delivery
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/08/2022
Very good products and correct way of working as I receive my orders on time and in good condition.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2022
Speed and efficiency. A 10
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/08/2022
I liked this jug for alkaline water, it is very important for the body.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/08/2022
I really like the product, it is fabulous, and several family members and friends have it because of my recommendation ;-). I think the green part of the jug could be improved: The lid breaks easily and deteriorates a lot with limescale. I know that this cannot be controlled, but maybe there is some other material that is not so affected by limescale. I clean it every time I pour water, but it gets like this as I send you in the photos very quickly. Thank you very much!!
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Response from Alkanatur
Thank you very much for your feedback! Yes, with lime, more opaque walls can be formed, but a weekly cleaning with vinegar is enough to keep the plastic shiny. We will email you with information on how to remove those residues. Regards
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/08/2022
Fast shipping and high-quality product.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2022
I liked the jug, the explanations, and the easy process, I am delighted. I have to congratulate you for the excellent attention received via WhatsApp. I will make another order to gift to my son later for his birthday. Best regards. Milagros
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Response from Alkanatur
Thank you very much Milagros for your feedback. Enjoy the product a lot. Best regards.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
Everything in general. The water tastes great and the system is simple. A 10. No more buying bottled mineral water and we forget about plastics.
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Response from Alkanatur
Thank you for your feedback. Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/08/2022
The quality of the water once filtered is extraordinary. I was impressed by how little time the filtering process takes, so water can be available in about three minutes.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
Almost immediate shipping.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/08/2022
Easy installation of the shower filter. The pitcher filter is great and doesn't taste like tap water.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2022
The quality of the product is excellent.
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Response from Alkanatur
Thank you very much for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
They should be national products, with great research, reasonable prices, and maximum quality.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/08/2022
The water tastes different since I tried Alkanatur. I am very satisfied. The pitcher is wonderful. The order for the new filters arrived very quickly. Adopting new habits and taking care of oneself are small steps that make a big difference.
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Response from Alkanatur
Thank you very much for your feedback! Enjoy your purchase.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/08/2022
The product is good and the purchasing process and shipping are fast.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/08/2022
The taste of the water is much better than bottled water. Also, you are drinking health. 100% recommendable.
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Response from Alkanatur
Thank you very much for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2022
For me, it is perfect.
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Response from Alkanatur
Thank you very much for your rating.
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