Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Everything is always in order. I only had a problem once with a bottle and they quickly sent me another one.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
Good morning, the water is excellent but the jug could be improved. If it is filled too much and you pour water, a small stream comes out from the hole where it is filled and falls into the glass. Other than that, excellent, the water is very good.
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Response from Alkanatur
Thank you for your rating! The ideal is to wait for it to finish filtering. 1.5 L fit perfectly filtered, if you do two fillings, due to the pressure of the liquid, it does not filter until the lower situated one is cleared. We hope it is practical and comfortable for you.
C
Comprador Verificado
Rating: 5 out of 5
The products are very good and the delivery was immediate.
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Response from Alkanatur
Great that you had a good experience! Thank you for your purchase
C
Comprador Verificado
Rating: 5 out of 5
Quality and speed. Replacements available.
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
It greatly improves the taste of the water compared to Britta Onetap
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Response from Alkanatur
Thank you for your rating! We are glad you like the taste of our water.
C
Comprador Verificado
Rating: 5 out of 5
That I haven't had problems with the delivery
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C
Comprador Verificado
Rating: 5 out of 5
Healthy
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C
Comprador Verificado
Rating: 5 out of 5
I really like the jug and knowing how long the filter is useful, either with the reactive liquid or with the strips. I don't know if it would be interesting to have other types of rectangular jugs for the fridge. But in my case, the one you offered works very well for me.
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C
Comprador Verificado
Rating: 5 out of 5
It is a suitable product for water filtration and its use is correct.
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C
Comprador Verificado
Rating: 5 out of 5
I can no longer drink any other water....
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A
Ana I.
Rating: 5 out of 5
following a purchase from 16/12/2021
Excellent service, they respond to all your questions immediately! Very happy with the jug...
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C
Comprador Verificado
Rating: 5 out of 5
For now, I can't give another opinion. I've used it for three days. They took a while to bring it.
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C
Comprador Verificado
Rating: 5 out of 5
You do everything very well and I have nothing to complain about. What I liked the most specifically is the deferred payment with Sequra. I have been a customer of theirs for a few years and I am delighted that you have it as a payment method. Now I am using the jug, but I am thinking of buying the reverse osmosis system and this payment facility is fantastic.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/11/2021
As simple as what we like is water. Now we all like to drink it.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/11/2021
I was a bit reluctant to buy the jug, but thanks to a friend who recommended it to me, I am very happy. Especially to avoid carrying weight with bottles.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/11/2021
What I like the most is that you continue to research and work on improving the products, I believe that people value that a lot. Apart from the products you have achieved.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/11/2021
The product
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/11/2021
Very fast shipping and the materials are of very good quality.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/11/2021
I like the water from the jug.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/11/2021
Immediate feedback, Speed in delivery
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2021
Very good water without smell, without taste, and smooth, and most importantly, its properties
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/11/2021
the concept and simplicity
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/11/2021
The service and its usefulness
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2021
We have been using the jug and the 50000 l shower filter for over a year. We are very happy, the water from the jug tastes very good and the shower leaves your skin smooth. Totally recommendable for health (much healthier than any bottled water) and the environment (less plastic). Besides being a Spanish company, all the studies and scientific documents that support them inspire confidence.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/11/2021
Put in the instructions for use that when a new filter is put in, the water from the first two or three filtrations should not be used for drinking.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/10/2021
I like my drop jug, the filters I think are very good, I live in Toledo and the water is not of quality but since we use the jug the water does not smell and has no taste. I am very happy
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