Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Thank you very much for your excellent rating and your positive comment. We are glad to know that you liked our site "Alkanatur". Your satisfaction is our priority.
Best regards!
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Emilio A.
Rating: 5 out of 5
following a purchase from 22/05/2026
These Alkanatur products are really fantastic.
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Response from Alkanatur
Dear Emilio, we sincerely thank you for your valuable opinion. We are glad to know that you find our products fantastic. Your satisfaction is our priority and we hope to continue providing you with the best in the future.
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Aniceto Antonio R.
Rating: 5 out of 5
following a purchase from 22/05/2026
I liked the bottle so much that I have already ordered two more.
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Response from Alkanatur
Dear Aniceto Antonio, we sincerely thank you for your very positive comment. We are glad to know that you are satisfied with your bottle and that you have decided to order more. We are here to offer you the best products and we hope you enjoy your new purchases.
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Manuel E.
Rating: 5 out of 5
following a purchase from 22/05/2026
Good
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Response from Alkanatur
Dear Manuel,
We sincerely appreciate your 5/5 rating and your positive comment about our site "Alkanatur."
I
Inma S.
Rating: 5 out of 5
following a purchase from 12/05/2026
Everything perfect
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Response from Alkanatur
Hello Inma! Thank you very much for your 5/5 rating. We are glad to know that everything has been perfect for you. Your satisfaction is our priority. We hope to see you again soon at Alkanatur!
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Veronica C.
Rating: 5 out of 5
following a purchase from 22/05/2026
Currently very happy. Easy to use and the taste of the water is very nice.
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Response from Alkanatur
Hello Veronica!
Thank you very much for your review and for sharing your experience with us. We are glad to know that you are very happy and that you enjoy the taste of the water. If you have any questions or suggestions, do not hesitate to contact us. We remain at your disposal!
Regards,
The Alkanatur team.
A
Ana P.
Rating: 5 out of 5
following a purchase from 18/05/2026
H
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Response from Alkanatur
Dear Ana,
We sincerely thank you for your review and for giving us a rating of 5/5. We will be happy to assist you.
Sincerely,
The Alkanatur team
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Oscar Eduardo R.
Rating: 5 out of 5
following a purchase from 11/05/2026
The pitcher works well,
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Response from Alkanatur
Dear Oscar Eduardo, we sincerely thank you for your positive comment. We are glad to know that the "pitxer" meets your expectations. If you have any other questions or suggestions, please do not hesitate to contact us. Best regards!
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María Teresa S.
Rating: 5 out of 5
following a purchase from 20/05/2026
Very convenient system to use and very good result of water
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Response from Alkanatur
Dear María Teresa,
We sincerely thank you for your very positive comment. We are pleased to know that you have found our system comfortable and that you have achieved good results with the water. Your satisfaction is our greatest reward. If you have any questions or need further assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team.
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Edurne H.
Rating: 5 out of 5
following a purchase from 20/05/2026
I love it
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Response from Alkanatur
Thank you very much, Edurne, for your fantastic 5-star rating! We are glad to know that you love our Alkanatur site. Your satisfaction is our priority and we continue to work to offer you the best.
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Alfonso P.
Rating: 5 out of 5
following a purchase from 19/05/2026
For my birthday it meets my expectations and with an acceptable quality
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Response from Alkanatur
Dear Alfonso, we sincerely thank you for your feedback and for sharing your opinion about Alkanatur. We are glad to know that we met your expectations and that the quality of our products has been to your liking. We are committed to continuing to improve to offer you the best possible experience.
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Rosario L.
Rating: 5 out of 5
following a purchase from 17/05/2026
I love the taste of water, and it's very easy to make, so I am delighted with the purchase
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Response from Alkanatur
Dear Rosario,
We deeply appreciate your very positive comment. We are glad to know that you enjoy the taste of the water and that you have found its preparation easy. Your satisfaction is our priority and your feedback is invaluable to us. Thank you for trusting Alkanatur!
Sincerely,
The Alkanatur team
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Patricia V.
Rating: 5 out of 5
following a purchase from 19/05/2026
Impeccable.
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Verónica S.
Rating: 5 out of 5
following a purchase from 19/05/2026
Fantastic filter. The water will be very rich
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Response from Alkanatur
Dear Veronica,
We sincerely thank you for your very positive comment. We are pleased to know that you are enjoying the quality of the filtered water with our product. Your satisfaction is our priority.
À
Àngel T.
Rating: 5 out of 5
following a purchase from 18/05/2026
Water with a lot of lime that becomes delicious!
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Response from Alkanatur
Hello Ángel!
Thank you very much for your comment and for the rating of 5/5. We are glad to know that you enjoy Alkanatur water. If you have any other suggestions or questions, feel free to contact us.
Best regards!
M
Marco A.
Rating: 5 out of 5
following a purchase from 19/05/2026
I love this jug. It's perfect and can always be kept clean
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Response from Alkanatur
Dear Marco,
Thank you very much for your wonderful review! We are glad to know that you are satisfied with our jug and that it meets your expectations regarding cleanliness. Your satisfaction is our priority. If you have any questions or need assistance, please do not hesitate to contact us.
Best regards,
The Alkanatur team
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Rosa Miguel T.
Rating: 5 out of 5
following a purchase from 19/05/2026
Received the two jugs and filters in perfect condition.
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Response from Alkanatur
Dear Rosa Miguel,
We sincerely appreciate your 5-star rating and are pleased to know that you received the jars and filters in perfect condition. If you have any questions or need further assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Gemma P.
Rating: 5 out of 5
following a purchase from 18/05/2026
I am very happy, we really like the taste of the water the only drawback is the water spout system that you have to adjust the angle very well if not water falls but for the rest very happy
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Response from Alkanatur
Dear Gemma,
We sincerely thank you for your rating of 5/5 and your kind words about the taste of the water. We are glad to know that you are very happy with our product. We apologize for any inconvenience you may have experienced with the water outlet system. We will take your comment into account to continue improving the experience of our users. Please do not hesitate to contact us if you need further assistance.
Sincerely,
The Alkanatur team
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Ramon P.
Rating: 5 out of 5
following a purchase from 18/05/2026
Everything perfect, thank you
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Response from Alkanatur
Dear Ramon, we sincerely thank you for your very positive comment about our site "Alkanatur". We are pleased to know that your experience was perfect. We are here to help you with anything you need. Thank you!
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Isaac L.
Rating: 5 out of 5
following a purchase from 18/05/2026
It is a brand I am proud of, for the quality and the origin, especially when what you use goes inside the body, greetings
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Response from Alkanatur
Dear Isaac, we sincerely thank you for your positive comment about Alkanatur. We are proud to know that you value the quality and origin of our products. Your health and satisfaction are our priority, and we are here to continue supporting you in your well-being. Best regards!
S
Silvia G.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very happy with the pitcher. The water has a good taste, easy to use and handle.
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Response from Alkanatur
Dear Silvia,
We sincerely thank you for your excellent review. We are glad to know that you are happy with the jug and that the water has improved its taste. Our goal is to offer easy-to-use and manageable products so that you can enjoy an optimal experience. If you have any questions or need assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Maite M.
Rating: 5 out of 5
following a purchase from 11/05/2026
Satisfied with the purchase and delivery
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Response from Alkanatur
Thank you very much, Maite! We are glad to know that you are satisfied with your purchase and the delivery. Your opinion is very important to us. We hope to see you soon at Alkanatur!
J
José S.
Rating: 5 out of 5
following a purchase from 16/05/2026
In general, I am satisfied.
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Response from Alkanatur
Dear José, we sincerely thank you for your feedback and your comment. We are glad to know that you are satisfied with your experience at Alkanatur. If you have any additional suggestions or comments, please do not hesitate to let us know.
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Rebeca R.
Rating: 5 out of 5
following a purchase from 12/05/2026
Very satisfied with the purchase, very good taste, comfortable and easy to use
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Response from Alkanatur
Dear Rebeca,
We sincerely thank you for your excellent comment and rating. We are glad to know that you are satisfied with your purchase and that our product has exceeded your expectations in taste and ease of use. We hope to continue meeting your needs in the future.
S
Sonia S.
Rating: 5 out of 5
following a purchase from 16/05/2026
Good quality!!
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Response from Alkanatur
Dear Sonia,
Thank you very much for your comment and for giving us a rating of 5/5. We are glad to know that you are satisfied with the quality of our products. If you have any questions or need further assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Angela A.
Rating: 2 out of 5
following a purchase from 08/05/2026
I am a little disappointed, I don't know if I had too many expectations or if the jug is not working properly. A white layer forms in the middle of the jug that looks like dirt, the jug never fills completely, it always stays a little more than half full and in the filter area, there is stagnant water.
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Response from Alkanatur
Hello Angela,
We sincerely thank you for your feedback and I am sorry that your experience was not as expected. Your comment about the jug has been noted and we are here to assist you. Please contact our customer service to resolve this issue.
Sincerely,
The Alkanatur team
C
Carlos E.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect
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Response from Alkanatur
Dear Carlos,
We sincerely thank you for your excellent rating of 5/5 and for your kind words about our site "Alkanatur". We are glad to know that you had a satisfactory experience and we will be happy to continue offering you the best in the future.
Sincerely,
The Alkanatur team
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Marisa M.
Rating: 5 out of 5
following a purchase from 16/05/2026
Very good quality filters
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Response from Alkanatur
Dear Marisa,
We sincerely thank you for your comment and are pleased to know that you are satisfied with the quality of our filters. At Alkanatur, we strive to offer the best quality products for our customers. Please feel free to contact us if you have any questions or need more information.
Sincerely,
The Alkanatur team
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Antonia R.
Rating: 5 out of 5
following a purchase from 15/05/2026
Everything perfect except the transport, I was waiting at home for them to drop it off at a point.
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Response from Alkanatur
Dear Antonia, we sincerely thank you for your 5/5 rating. We apologize for the inconveniences you have experienced with the transport and we will take your comment into account to improve our service. Please do not hesitate to contact us if you need further assistance.
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Estela F.
Rating: 5 out of 5
following a purchase from 11/05/2026
Since the first shower I felt the difference, my scalp and skin don't itch, a wonder!
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Response from Alkanatur
Thank you very much, Estela! We are extremely happy to know that you have noticed a difference since your first shower. Your satisfaction is our priority and motivates us to continue offering the best. Thank you for trusting Alkanatur!
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María R.
Rating: 5 out of 5
following a purchase from 13/05/2026
We just premiered the glass jug. For now, very good feelings.
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Response from Alkanatur
Dear María,
We sincerely thank you for sharing your experience with our glass jug. We are glad to know that you have had good feelings when using it for the first time. If you have any questions or need assistance, please do not hesitate to contact us. We hope you enjoy your product for a long time!
Sincerely,
The Alkanatur team
P
Paula G.
Rating: 5 out of 5
following a purchase from 12/05/2026
Arrived in perfect condition
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Response from Alkanatur
Dear Paula,
We sincerely thank you for your comment and for rating our service 5/5. We are glad to know that your order arrived in perfect condition. Your satisfaction is our priority and we hope to serve you again very soon.
Sincerely,
The Alkanatur team.
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Anabel C.
Rating: 5 out of 5
following a purchase from 13/05/2026
Perfect
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Response from Alkanatur
Dear Anabel,
We sincerely thank you for your very positive comment. We are glad to know that you had a perfect experience with Alkanatur. Your satisfaction is our priority and we continue to work to offer you the best.
We hope to see you again soon!
Sincerely,
The Alkanatur team
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Anna C.
Rating: 2 out of 5
following a purchase from 12/05/2026
It is very complicated to process a return of the product
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Response from Alkanatur
Hello Anna,
We are sorry that you found the return process complicated. We are here to help you and improve your experience. Please feel free to contact us directly to manage your return more easily. We appreciate your understanding and your feedback.
Sincerely,
The Alkanatur team
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Margarita M.
Rating: 5 out of 5
following a purchase from 08/05/2026
The problem has been the transport, as they took too long for the delivery.
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Response from Alkanatur
Dear Margarita,
We sincerely appreciate your 5/5 rating and your comments about the transport. We regret that the delivery took longer than expected. Your satisfaction is very important to us, and we will take your experience into account to improve our services. If you have any other questions or need assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
C
Carlos T.
Rating: 5 out of 5
following a purchase from 14/05/2026
very good purchase
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Response from Alkanatur
Dear Carlos, we sincerely thank you for your excellent comment and for rating our store 5/5. We are glad to know that your shopping experience at Alkanatur has been very satisfactory. We hope to see you again soon!
M
Maite G.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very satisfied, the order arrived well, the jug is very beautiful and the filter leaves no taste like in other brands
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Response from Alkanatur
Dear Maite,
Thank you very much for your excellent review! We are glad to know that you are satisfied with your order and that the jug meets your expectations. We appreciate your comment about the filter, as we work hard to offer quality products.
We hope to see you again soon at Alkanatur!
Best regards,
The Alkanatur team
I
Isabel B.
Rating: 2 out of 5
following a purchase from 13/05/2026
I am not happy because I have changed the filter and I have already filled the jug 5 times and the dirty water keeps coming out, with the price of these filters I think they should work well at least.
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Response from Alkanatur
Hello, Isabel. We regret that you have had this experience with our filter. Your satisfaction is very important to us. We invite you to contact our customer service to resolve this issue and ensure that you enjoy the quality of our product. We appreciate your understanding and are here to help you.
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Elena M.
Rating: 5 out of 5
following a purchase from 12/05/2026
Very good
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Response from Alkanatur
Dear Elena,
We sincerely thank you for your positive comment about our site "Alkanatur". We are glad to know that you had a good experience and we hope to continue providing you with the best service in the future. Thank you for your support!
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