Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
We sincerely thank you for your positive feedback and are glad to know that you are delighted with the Alkanatur shower filter. Your satisfaction is our priority and we hope to continue offering products that enhance your well-being.
Sincerely,
The Alkanatur team
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Inma O.
Rating: 5 out of 5
following a purchase from 05/05/2026
I was very eager to have the new glass jug and it is beautiful and very practical
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Response from Alkanatur
Dear Inma,
We sincerely thank you for your kind comment and for the rating of 5/5. We are glad to know that you are satisfied with your new glass jug and that you find it beautiful and practical. If you have any questions or need assistance, please do not hesitate to contact us. We hope to see you again soon at Alkanatur!
Sincerely,
The Alkanatur team
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Maria M.
Rating: 5 out of 5
following a purchase from 01/05/2026
It's wonderful, you can tell the quality it gives to the water, I'm delighted with the jug.
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Response from Alkanatur
Dear Maria, we greatly appreciate your feedback and such positive comments about our pitcher. We are glad to know that you have noticed the quality of the water and that you are delighted with your purchase. If you have any questions or need assistance, please do not hesitate to contact us. Best regards!
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Sandra N.
Rating: 5 out of 5
following a purchase from 05/05/2026
I love this jug. The water tastes very good and without any strange flavor. Since I bought it, I haven't stopped using it. Very satisfied
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Response from Alkanatur
Dear Sandra,
We sincerely thank you for your positive feedback about our pitcher. We are glad to know that the water has improved its taste and that you are satisfied with your purchase. Your satisfaction is our priority, and we hope you continue to enjoy our product. If you have any questions or need assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team.
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Idoia A.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very happy with the product.
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Response from Alkanatur
Hello Idoia!
Thank you very much for your positive comment and for giving us a rating of 5/5. We are glad to know that you are very happy with our product. Your satisfaction is our priority. We hope to see you again soon at Alkanatur!
Regards,
The Alkanatur team
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Ana F.
Rating: 5 out of 5
following a purchase from 04/05/2026
Meets my expectations
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Response from Alkanatur
Dear Ana, thank you very much for your excellent rating and for sharing your positive experience with us. We are com
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Elisa G.
Rating: 2 out of 5
following a purchase from 05/05/2026
I ordered the new glass pitcher and it arrived with a dead fly inside the pitcher. I wrote to their customer service and they replied that it could be solved with water and soap, and that’s what I’m doing. I still haven't used it because I am disinfecting it, as I am immunocompromised. And since I don’t know if it can be put in the dishwasher at high temperatures, when I start using it I will give my opinion about the pitcher. But so far the experience has not been good at all.
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Response from Alkanatur
Hello Elisa,
We are very sorry for the experience you had with your glass pitcher. We appreciate you informing us about this incident and we understand your concern. Our priority is the satisfaction of our customers and their well-being. If you need more assistance or have questions about the use of the product, please do not hesitate to contact us. We are here to help you. We hope your future experience with Alkanatur is much more positive.
Best regards,
The Alkanatur team
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Virginia C.
Rating: 5 out of 5
following a purchase from 05/05/2026
Fast shipping and quality of the new perfect pitcher
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Response from Alkanatur
Dear Virginia, we sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that you are satisfied with the speed of the shipment and the quality of our pitcher. We hope to serve you again in the future.
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Sara P.
Rating: 5 out of 5
following a purchase from 05/05/2026
everything correct
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Response from Alkanatur
Dear Sara,
We sincerely thank you for your very positive evaluation. We are glad to know that everything has been correct in your experience with Alkanatur. If you have any questions or need more information, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Rita P.
Rating: 5 out of 5
following a purchase from 04/05/2026
I love the taste of the incredible water. Very happy. A thousand thanks
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Response from Alkanatur
Dear Rita,
We sincerely appreciate your feedback and are pleased to know that you enjoy the taste of the water. Your satisfaction is our greatest reward. A thousand thanks to you for trusting Alkanatur!
S
Silvia H.
Rating: 5 out of 5
following a purchase from 04/05/2026
All good!
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Response from Alkanatur
Hello Silvia! Thank you very much for your positive comment and for rating our site with a 5/5. We are glad to know that everything has gone well. We hope to see you again soon at Alkanatur!
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Ramon S.
Rating: 5 out of 5
following a purchase from 04/05/2026
Good, the water doesn't taste like before, and it's lighter.
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Response from Alkanatur
Dear Ramon, we sincerely thank you for your 5/5 rating. We are glad to know that you appreciate the quality of Alkanatur water and that you have noticed its lightness. Your opinion is very valuable to us and motivates us to keep improving.
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Judit S.
Rating: 5 out of 5
following a purchase from 28/04/2026
I love the Alkanatur jug, it is practical and the water tastes very good.
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Response from Alkanatur
Dear Judit,
Thank you very much for your excellent review and for sharing your positive experience with the Alkanatur jug. We are glad to know that you find it practical and that you enjoy the quality of the water. If you have any questions or need more information, please do not hesitate to contact us.
Best regards!
M
Maria Del Carmen N.
Rating: 5 out of 5
following a purchase from 04/05/2026
Good service and fast delivery.
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Response from Alkanatur
Thank you, Maria del Carmen! We really appreciate your comment and are glad to know that you are satisfied with our service and the speed of delivery. Your opinion is very important to us. We hope to see you again soon at Alkanatur!
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Rafael M.
Rating: 5 out of 5
following a purchase from 04/05/2026
Everything perfect
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Response from Alkanatur
Dear Rafael, thank you very much for your excellent review. We are glad to know that you had a perfect experience at Alkanatur. If you have any suggestions or inquiries, please do not hesitate to let us know.
S
Sandrine F.
Rating: 5 out of 5
following a purchase from 04/05/2026
Article of very good quality, keeps all its promises, filtered water reaching a pH of 9. My health says thank you
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Daniel G.
Rating: 2 out of 5
following a purchase from 28/04/2026
They don't answer the phone during customer service hours and take days to respond to emails.
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Response from Alkanatur
Hello Daniel,
We sincerely appreciate your feedback. We regret that you had difficulties communicating with our team. Our team works within a time frame and has a response time for emails of up to 3 days, which in 95% of cases is not the case and responses are given within the same day.
We will also pass on your suggestion for improvement.
Best regards,
The Alkanatur team
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María Rosa S.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very satisfied. The water comes out very good
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Response from Alkanatur
Dear María Rosa,
We sincerely appreciate your excellent rating and are glad to know that you are satisfied with the quality of Alkanatur water. Your opinion is very valuable to us and motivates us to continue providing the best possible service.
Best regards,
The Alkanatur team
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Marta A.
Rating: 5 out of 5
following a purchase from 30/04/2026
The shower filter is fabulous. We also have the water jug and we are very happy.
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Response from Alkanatur
Dear Marta,
Thank you very much for your excellent review! We are glad to know that the shower filter and the water jug from Alkanatur are meeting your expectations. Your satisfaction is our priority, and comments like yours motivate us to keep improving. If you need any further assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Marc G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Product of very good quality. Easy to install and you can really notice the difference in the skin and hair after a few days. 100% recommended.
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Response from Alkanatur
Dear Marc, we sincerely thank you for your excellent review and for sharing your positive experience with our products. We are glad to know that you have noticed an improvement in your skin and hair. Your recommendation is very valuable to us.
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Eugenio Gines D.
Rating: 5 out of 5
following a purchase from 26/04/2026
Everything great
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Response from Alkanatur
Hello Eugenio!
Thank you very much for your comment and for the 5-star rating. We are glad to know that everything has been great for you. If you have any suggestions or questions, feel free to contact us. We hope to see you again soon at Alkanatur!
Best regards,
The Alkanatur team.
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Martí T.
Rating: 5 out of 5
following a purchase from 26/04/2026
At the moment, shut up!
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Response from Alkanatur
Dear Martín,
We sincerely thank you for your very positive comment. We are pleased to know that you are satisfied with our products and services. If at any time you have any concerns or suggestions, please do not hesitate to contact us. Your satisfaction is our priority.
Sincerely,
The Alkanatur team.
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Adriana B.
Rating: 2 out of 5
following a purchase from 03/05/2026
By paying for the express delivery service, the order took a week to arrive
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Response from Alkanatur
Hello Adriana,
We do not offer express delivery times at an additional cost. We only offer 1 shipping method, free for orders over €50, and where we specify the delivery time.
Best regards,
The Alkanatur team
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Maria Jose F.
Rating: 5 out of 5
following a purchase from 02/05/2026
I am very happy with Alkanatur, it is a way to take care of ourselves at home
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Response from Alkanatur
Dear Maria Jose, we sincerely thank you for your 5/5 rating. We are glad to know that you are satisfied with Alkanatur and that our solutions contribute to your well-being at home. Your opinion is very valuable to us and motivates us to keep improving.
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Iñigo Z.
Rating: 5 out of 5
following a purchase from 02/05/2026
Everything perfect
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Response from Alkanatur
Dear IÑIGO,
We sincerely thank you for your 5-star rating and are glad to know that your experience at Alkanatur has been perfect. If you have any suggestions or inquiries, please do not hesitate to contact us; we will be happy to assist you.
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María Jesús S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Positive
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Response from Alkanatur
Dear María Jesús,
We sincerely thank you for your positive feedback about Alkanatur. We are glad to know that you had a good experience with us. If you need anything else, please do not hesitate to contact us.
M
Mónica V.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast and efficient
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Response from Alkanatur
Thank you very much, Mónica! We are glad to know that you value our speed and efficiency. Your satisfaction is our priority. We hope to see you again soon at Alkanatur!
J
Joan S.
Rating: 5 out of 5
following a purchase from 01/05/2026
Ok service and product
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Response from Alkanatur
Dear Joan,
We sincerely appreciate your feedback and are pleased to know that you are satisfied with our service and products. Your opinion is very valuable to us and motivates us to continue improving.
C
Cristina Z.
Rating: 5 out of 5
following a purchase from 01/05/2026
Everything perfect
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Response from Alkanatur
Dear Cristina,
We sincerely thank you for your kind comment and your excellent rating of 5/5. We are glad to know that your experience with Alkanatur has been perfect. If you have any questions or need more information, please do not hesitate to contact us.
Best regards!
J
Jose Juan T.
Rating: 5 out of 5
following a purchase from 01/05/2026
Fast service and good product the shower filter
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Response from Alkanatur
Hello Jose Juan!
Thank you very much for your incredible 5-star rating. We are glad to know that you are satisfied with our service and with the shower filter. Your opinion is very important to us.
We hope to see you again soon at Alkanatur!
Best regards,
The Alkanatur team
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Aintzane B.
Rating: 5 out of 5
following a purchase from 30/04/2026
From customer service, they kindly helped me choose the model that best fits the type of water in my city. I am with a PNI professional and he recommended that I buy this brand.
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Response from Alkanatur
Dear Aintzane,
We sincerely thank you for your very positive comment. We are glad to know that our customer service team was able to help you find the perfect model for the water in your city. We always strive to provide the best recommendations and it is a pleasure to know that you are satisfied with your choice and the recommendation of your professional. Please do not hesitate to contact us if you need further assistance.
Best regards!
The Alkanatur team
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Iciar A.
Rating: 5 out of 5
following a purchase from 28/04/2026
always fast shipping. everything perfect thank you
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Response from Alkanatur
Dear Iciar, thank you very much for your excellent 5-star rating. We are glad to know that you are satisfied with the speed of our shipments and that everything has been perfect. Your trust in Alkanatur is greatly appreciated and we hope to serve you again soon.
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Alba J.
Rating: 5 out of 5
following a purchase from 28/04/2026
Fast and in good condition delivery. Quick, friendly, and solution-oriented customer service.
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Response from Alkanatur
Hello Alba!
Thank you very much for your feedback and your kind words. We are glad to know that the shipment was fast and that our customer service could help you. Your satisfaction is our priority. We hope to see you again at Alkanatur!
Best regards,
The Alkanatur team
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Mercedes V.
Rating: 5 out of 5
following a purchase from 01/05/2026
I am very happy with the jug because the water comes out super tasty and smooth
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Response from Alkanatur
Dear Mercedes, we sincerely thank you for your valuable feedback. We are glad to know that you are satisfied with the pitcher and that the water meets your expectations. Your satisfaction is our greatest reward.
M
Maria Angeles D.
Rating: 5 out of 5
following a purchase from 28/04/2026
All good.
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Response from Alkanatur
Dear Maria Angeles,
We sincerely thank you for taking the time to leave your opinion. We are glad to know that everything has been to your liking. If you have any questions or need assistance, please do not hesitate to contact us. Your satisfaction is our priority.
Sincerely,
The Alkanatur team
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Alejandro F.
Rating: 5 out of 5
following a purchase from 30/04/2026
All good
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Response from Alkanatur
Dear Alejandro, we sincerely thank you for taking the time to leave your opinion about Alkanatur. We are pleased to know that your experience has been positive. If you have any suggestions or questions, please do not hesitate to let us know.
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Francisco B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Always super happy with the jug to eliminate everything unnecessary from the water
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Response from Alkanatur
Hello Francisco! Thank you very much for your excellent review. We are glad to know that you are so satisfied with the pitcher and that it helps you enjoy purer water. If you have any other opinions or questions, feel free to share them. Best regards!
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Raquel C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very good purchase
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your comment and for rating your experience with us 5/5. We are glad to know that your purchase was satisfactory and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
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Juan Martín D.
Rating: 5 out of 5
following a purchase from 17/04/2026
So far everything is perfect, the delivery has been exactly as informed and without issues. The product meets its specifications and has been easy to install.
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Response from Alkanatur
Dear Juan Martín,
We sincerely thank you for your comment and your rating of 5/5. We are pleased to know that the delivery was on time and that the product met your expectations, as well as that the installation was easy. Your satisfaction is our priority and we are here for any questions you may have in the future.
Sincerely,
The Alkanatur team
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