Customer reviews of Alkanatur

9,3 /10

Based on 5 521 published reviews

5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 2 and 5 stars

C

Comprador Verificado

Published on 08/12/2022 à 20h38 following a purchase from 03/12/2022

There is nothing you could do better. You are already doing very well. Excellent company, serious and at the forefront.

Translated reviews

Response from Alkanatur Published on 09/12/2022

Thank you very much for your rating and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 07/12/2022 à 14h08 following a purchase from 25/11/2022

The taste of the water.

Translated reviews

Response from Alkanatur Published on 09/12/2022

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 06/12/2022 à 09h48 following a purchase from 25/11/2022

Everything, the jug, and now I shower and my skin appreciates it, I am delighted.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 03/12/2022 à 17h07 following a purchase from 27/11/2022

The taste of the water and the design are excellent.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 03/12/2022 à 15h21 following a purchase from 28/11/2022

It's nice to taste water with a natural flavor again.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 03/12/2022 à 11h46

The seriousness of a firm company of which I have been a customer for about 6 years.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 03/12/2022 à 10h31 following a purchase from 25/11/2022

Design and lightness.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your rating and for your purchase. We hope you enjoy the product a lot.

C

Comprador Verificado

Published on 03/12/2022 à 08h19 following a purchase from 27/11/2022

I was already a user of the Alkanatur jug and now I have bought the filter for the shower. What made me choose these products is their quality and certifications with studies that support their effectiveness.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback and for your purchase! We hope you enjoy the product a lot!

C

Comprador Verificado

Published on 03/12/2022 à 08h06 following a purchase from 27/11/2022

The jug is fantastic, it has very good quality, the water is delicious and getting the filters is very easy. The website works very well. We are delighted.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your review and for your purchase. We hope you enjoy the product a lot!

C

Comprador Verificado

Published on 03/12/2022 à 07h28 following a purchase from 27/11/2022

Excellent product and very good customer service

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback.

C

Comprador Verificado

Published on 03/12/2022 à 07h11 following a purchase from 27/11/2022

Very useful and easy to filter the water

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback.

C

Comprador Verificado

Published on 03/12/2022 à 05h47 following a purchase from 27/11/2022

Efficient and in perfect condition the product. Received on estimated time.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your review.

C

Comprador Verificado

Published on 03/12/2022 à 01h16 following a purchase from 27/11/2022

The plastic of the jug and especially the part where the filter is placed looks of low quality, not very resistant. It is true that the taste of the water improves but it does so with other much cheaper jugs and the black carbon particles that settle at the bottom do not inspire much confidence…

Translated reviews

Response from Alkanatur Published on 07/12/2022

Hello Mireia, thank you for your feedback. The plastic of our jug is of high quality and completely free of toxins, certified by Dr. Nicolás Olea - IBS of Granada. Being a material that does not contain chemical hardeners or other types of toxins that are normally used to thicken materials, it seems less resistant because it is thinner. It is the price to pay for a completely safe material free of endocrine disruptors. About the black particles. It is normal and completely natural for the filter to release some little bits of carbon. Alkanatur filters are made solely of natural products: 100% natural coconut vegetable carbon and magnesium. We import coconut carbon directly from Mexico, and we do not alter the nature of the material. Due to its state or even due to the transportation of the material, the carbon may be more broken and crumbled and release more carbon bits, and even stain the water black. Other times, if its state is more compact, it hardly releases dust and the water comes out completely transparent. The bits may seem "annoying" to the eye, but they pose no danger. In fact, the softer the carbon is, the more toxins it is capable of absorbing.

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Comprador Verificado

Published on 02/12/2022 à 16h37

Thank you for your review. We will pass your suggestion to the appropriate department.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback. We will pass your suggestion to the appropriate department.

C

Comprador Verificado

Published on 02/12/2022 à 14h07

Thank you for your review.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback.

C

Comprador Verificado

Published on 02/12/2022 à 08h50 following a purchase from 26/11/2022

Thank you for your review.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback.

C

Comprador Verificado

Published on 02/12/2022 à 08h47 following a purchase from 26/11/2022

Thank you for your review.

Translated reviews

Response from Alkanatur Published on 07/12/2022

Thank you for your feedback.

C

Comprador Verificado

Published on 02/12/2022 à 08h38 following a purchase from 26/11/2022

Thank you for your review.

Translated reviews

Response from Alkanatur Published on 07/12/2022

I like the convenience of using the jug that avoids carrying bottles. I am concerned about the composition of the filter, I would like it to be refillable and not throw plastic in the trash.

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Comprador Verificado

Published on 01/12/2022 à 08h24 following a purchase from 24/11/2022

I send very quickly and excellent product

Translated reviews

Response from Alkanatur Published on 01/12/2022

Thank you for your feedback.

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Comprador Verificado

Published on 01/12/2022 à 08h19 following a purchase from 24/11/2022

I ordered some filters and speed above all.

Translated reviews

Response from Alkanatur Published on 01/12/2022

Thank you for your feedback.

ALKANATUR DROPS SL

Somos Alkanatur, una empresa especializada en sistemas de filtración y tratamiento de agua para consumo humano.
Diseñamos y fabricamos nuestros productos con materiales seguros, certificados y libres de tóxicos, respetuosos con el bienestar y el medio ambiente.
Apostamos por procesos ecológicos, sostenibles y una producción responsable.
Nuestro desarrollo se apoya en la ciencia, la innovación y el rigor técnico.
Trabajamos para ofrecer agua de calidad como base de un estilo de vida saludable y consciente.

Rúa Palmeiras 63-A1
15895 Milladoiro

981071002

[email protected]

B70469432

https://alkanatur.com/