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C
Rating: 5 out of 5
Great customer service. 10 professionals.
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Customer reviews of Alkanatur
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
Summary of reviews
Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Reviews 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Everything is fine ok
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C
Rating: 5 out of 5
I can't evaluate it because the jug arrived broken. I have contacted Alkanatur to replace the complete Packs and so far I have not received it. Best regards
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Response from Alkanatur
Hello. We see that your purchase is from January 7th and the replacement of the damaged jug was delivered on January 11th. If you have any questions, call us. Thank you.
C
Rating: 5 out of 5
Everything is correct!!!!
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C
Rating: 5 out of 5
It arrived very quickly and so far we are very happy with the product.
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C
Rating: 5 out of 5
Fast service. Excellent quality.
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C
Rating: 5 out of 5
Speed and good quality.
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C
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Very quick delivery and the product is very good.
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C
Rating: 5 out of 5
I have been with Alkanatur for several years and I am happy with the water.
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C
Rating: 5 out of 5
Everything is correct and very fast.
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C
Rating: 5 out of 5
Very happy. Very good product. Recommendable.
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C
Rating: 5 out of 5
The customer service and delivery are excellent.
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C
Rating: 5 out of 5
In my case, at first, the water has a slight fishy taste, but after a few days of use, there is no trace of that slight taste. I recommend it 100%.
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C
Rating: 4 out of 5
My experience with Alkanatur is frankly good. Easy to place orders, trustworthy, and above all, responsible for what it promises. Thank you. Julio Recio
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C
Rating: 5 out of 5
Very good product.
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C
Rating: 3 out of 5
Correct service.
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C
Rating: 5 out of 5
Everything is very good.
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C
Rating: 5 out of 5
It has made my life much easier and I am always recommending your products.
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C
Rating: 5 out of 5
Good water filtration.
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C
Rating: 5 out of 5
The delivery was quick. I really like both the pitcher and the shower filter. The water from the pitcher is very fine... I really like it. Regarding the shower filter, it leaves the skin soft; it is a wonderful feeling when showering. Perhaps I notice all this more because the tap water in Mallorca is of very poor quality.
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C
Rating: 5 out of 5
A perfect product!!
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C
Rating: 5 out of 5
Excellent product and very fast shipping.... You are great... thank you
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C
Rating: 5 out of 5
I have tried it a couple of times and I notice an improvement in my hair.
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C
Rating: 4 out of 5
Happy with the phone support.
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C
Rating: 5 out of 5
The speed of delivery and the ease of ordering the product.
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C
Rating: 4 out of 5
Everything is very good.
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C
Rating: 5 out of 5
You can notice in the shower how it leaves the hair. And it is easy to install.
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C
Rating: 5 out of 5
Everything is perfect.
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C
Rating: 5 out of 5
Although the delivery method is not very clear, it was impeccable.
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C
Rating: 4 out of 5
After making the purchase, I found out that there are jugs with the same system, quite similar and considerably cheaper
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Response from Alkanatur
Hello, thank you for your comment. As you know, conventional jugs mostly come from China. Our jug is designed and manufactured in Spain, meeting all European criteria and controls. Our jug also has quality certifications and scientific studies that demonstrate the effectiveness of its properties and that you can publicly consult on our website. Thank you!
C
Rating: 5 out of 5
I find it very difficult to place the filters correctly. I also miss that in a product with this philosophy there is no plan for the proper recycling of the filters. But I am happy with the product and its quality.
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
No problem with the delivery. As for the product, I think it's excellent
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C
Rating: 5 out of 5
So far everything works very well; the water quality has improved; to improve: the plastic piece connecting to the shower hose doesn't screw in completely and comes loose; using Teflon solves it, but this detail could be improved. Thank you.
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C
Rating: 5 out of 5
This is the third pack I buy (besides filters), one for me and two to give as gifts. So I would like some discount on future purchases. Thank you very much!
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C
Rating: 5 out of 5
Everything perfect!
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C
Rating: 5 out of 5
My experience is great, knowing that the water I drink is so good and stopping the use of plastic bottles, and collaborating with the environment. Excellent in every way.
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C
Rating: 5 out of 5
I am delighted with the jug. The water tastes very good. Customer service is very good. The glass bottle arrived broken at the edge and they immediately sent me another one.
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C
Rating: 4 out of 5
GOOD
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