Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I was very eager to have the new glass jug and it is beautiful and very practical
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Response from Alkanatur
Dear Inma,
We sincerely thank you for your kind comment and for the rating of 5/5. We are glad to know that you are satisfied with your new glass jug and that you find it beautiful and practical. If you have any questions or need assistance, please do not hesitate to contact us. We hope to see you again soon at Alkanatur!
Sincerely,
The Alkanatur team
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Maria M.
Rating: 5 out of 5
following a purchase from 01/05/2026
It's wonderful, you can tell the quality it gives to the water, I'm delighted with the jug.
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Response from Alkanatur
Dear Maria, we greatly appreciate your feedback and such positive comments about our pitcher. We are glad to know that you have noticed the quality of the water and that you are delighted with your purchase. If you have any questions or need assistance, please do not hesitate to contact us. Best regards!
S
Sandra N.
Rating: 5 out of 5
following a purchase from 05/05/2026
I love this jug. The water tastes very good and without any strange flavor. Since I bought it, I haven't stopped using it. Very satisfied
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Response from Alkanatur
Dear Sandra,
We sincerely thank you for your positive feedback about our pitcher. We are glad to know that the water has improved its taste and that you are satisfied with your purchase. Your satisfaction is our priority, and we hope you continue to enjoy our product. If you have any questions or need assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team.
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Albert G.
Rating: 3 out of 5
following a purchase from 05/05/2026
Hello! very good idea about the glass.. but the amount of water it holds is absurdly small... I imagine there must be some reason but it takes up a lot of space yet hardly holds any water... it's a hassle to keep refilling...
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Response from Alkanatur
Dear Albert, we sincerely thank you for your opinion. We understand your frustration with the capacity of the glass and appreciate your feedback. The reason for the size is that analyzing our customer base, a significant portion consists of elderly people or those with children. If the jug were larger, the weight would be too much for this demographic, so we have adapted it to be manageable for all audiences. Best regards.
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Idoia A.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very happy with the product.
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Response from Alkanatur
Hello Idoia!
Thank you very much for your positive comment and for giving us a rating of 5/5. We are glad to know that you are very happy with our product. Your satisfaction is our priority. We hope to see you again soon at Alkanatur!
Regards,
The Alkanatur team
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Ana F.
Rating: 5 out of 5
following a purchase from 04/05/2026
Meets my expectations
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Response from Alkanatur
Dear Ana, thank you very much for your excellent rating and for sharing your positive experience with us. We are com
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Virginia C.
Rating: 5 out of 5
following a purchase from 05/05/2026
Fast shipping and quality of the new perfect pitcher
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Response from Alkanatur
Dear Virginia, we sincerely thank you for your excellent rating and for sharing your experience with us. We are glad to know that you are satisfied with the speed of the shipment and the quality of our pitcher. We hope to serve you again in the future.
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Sara P.
Rating: 5 out of 5
following a purchase from 05/05/2026
everything correct
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Response from Alkanatur
Dear Sara,
We sincerely thank you for your very positive evaluation. We are glad to know that everything has been correct in your experience with Alkanatur. If you have any questions or need more information, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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África M.
Rating: 4 out of 5
following a purchase from 05/05/2026
I received it well
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Response from Alkanatur
Dear Africa, we sincerely appreciate your comment and are pleased to know that you received your order correctly. Your satisfaction is our priority and we greatly value your opinion. If you have any other questions or needs, please do not hesitate to contact us.
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Rita P.
Rating: 5 out of 5
following a purchase from 04/05/2026
I love the taste of the incredible water. Very happy. A thousand thanks
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Response from Alkanatur
Dear Rita,
We sincerely appreciate your feedback and are pleased to know that you enjoy the taste of the water. Your satisfaction is our greatest reward. A thousand thanks to you for trusting Alkanatur!
S
Silvia H.
Rating: 5 out of 5
following a purchase from 04/05/2026
All good!
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Response from Alkanatur
Hello Silvia! Thank you very much for your positive comment and for rating our site with a 5/5. We are glad to know that everything has gone well. We hope to see you again soon at Alkanatur!
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Ramon S.
Rating: 5 out of 5
following a purchase from 04/05/2026
Good, the water doesn't taste like before, and it's lighter.
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Response from Alkanatur
Dear Ramon, we sincerely thank you for your 5/5 rating. We are glad to know that you appreciate the quality of Alkanatur water and that you have noticed its lightness. Your opinion is very valuable to us and motivates us to keep improving.
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Judit S.
Rating: 5 out of 5
following a purchase from 28/04/2026
I love the Alkanatur jug, it is practical and the water tastes very good.
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Response from Alkanatur
Dear Judit,
Thank you very much for your excellent review and for sharing your positive experience with the Alkanatur jug. We are glad to know that you find it practical and that you enjoy the quality of the water. If you have any questions or need more information, please do not hesitate to contact us.
Best regards!
M
Maria Del Carmen N.
Rating: 5 out of 5
following a purchase from 04/05/2026
Good service and fast delivery.
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Response from Alkanatur
Thank you, Maria del Carmen! We really appreciate your comment and are glad to know that you are satisfied with our service and the speed of delivery. Your opinion is very important to us. We hope to see you again soon at Alkanatur!
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Rafael M.
Rating: 5 out of 5
following a purchase from 04/05/2026
Everything perfect
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Response from Alkanatur
Dear Rafael, thank you very much for your excellent review. We are glad to know that you had a perfect experience at Alkanatur. If you have any suggestions or inquiries, please do not hesitate to let us know.
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Sandrine F.
Rating: 5 out of 5
following a purchase from 04/05/2026
Article of very good quality, keeps all its promises, filtered water reaching a pH of 9. My health says thank you
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María Rosa S.
Rating: 5 out of 5
following a purchase from 04/05/2026
Very satisfied. The water comes out very good
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Response from Alkanatur
Dear María Rosa,
We sincerely appreciate your excellent rating and are glad to know that you are satisfied with the quality of Alkanatur water. Your opinion is very valuable to us and motivates us to continue providing the best possible service.
Best regards,
The Alkanatur team
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Matilde L.
Rating: 4 out of 5
following a purchase from 04/05/2026
No problem. Thank you!
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Response from Alkanatur
Dear Matilde, we sincerely appreciate your positive comment about our Alkanatur site. We are glad to know that you had a satisfactory experience. Please do not hesitate to contact us if you need more help in the future.
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Iván G.
Rating: 4 out of 5
following a purchase from 04/05/2026
Very quick to arrive the order, it could come wrapped in bubble wrap or similar, as it came with fragile and was wrapped in wrapping paper
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Response from Alkanatur
Dear Iván,
Thank you for your comment! We are glad to know that the delivery was quick. We appreciate your suggestion about the packaging; we will take it into account to improve our presentation and protection of the products. Your opinion is very valuable to us.
Best regards,
The Alkanatur team
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Marta A.
Rating: 5 out of 5
following a purchase from 30/04/2026
The shower filter is fabulous. We also have the water jug and we are very happy.
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Response from Alkanatur
Dear Marta,
Thank you very much for your excellent review! We are glad to know that the shower filter and the water jug from Alkanatur are meeting your expectations. Your satisfaction is our priority, and comments like yours motivate us to keep improving. If you need any further assistance, please do not hesitate to contact us.
Sincerely,
The Alkanatur team
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Marc G.
Rating: 5 out of 5
following a purchase from 03/05/2026
Product of very good quality. Easy to install and you can really notice the difference in the skin and hair after a few days. 100% recommended.
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Response from Alkanatur
Dear Marc, we sincerely thank you for your excellent review and for sharing your positive experience with our products. We are glad to know that you have noticed an improvement in your skin and hair. Your recommendation is very valuable to us.
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Eugenio Gines D.
Rating: 5 out of 5
following a purchase from 26/04/2026
Everything great
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Response from Alkanatur
Hello Eugenio!
Thank you very much for your comment and for the 5-star rating. We are glad to know that everything has been great for you. If you have any suggestions or questions, feel free to contact us. We hope to see you again soon at Alkanatur!
Best regards,
The Alkanatur team.
M
Martí T.
Rating: 5 out of 5
following a purchase from 26/04/2026
At the moment, shut up!
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Response from Alkanatur
Dear Martín,
We sincerely thank you for your very positive comment. We are pleased to know that you are satisfied with our products and services. If at any time you have any concerns or suggestions, please do not hesitate to contact us. Your satisfaction is our priority.
Sincerely,
The Alkanatur team.
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Elena S.
Rating: 4 out of 5
following a purchase from 28/04/2026
Everything can be improved but I am very satisfied with the products. Thank you
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Response from Alkanatur
Dear Elena,
We sincerely thank you for your comment and your rating of 4/5. We are glad to know that you are satisfied with our products. Your opinion is very valuable to us, and we will take your suggestion for improvement into account. If you have any other observations, please do not hesitate to contact us.
Thank you for trusting Alkanatur!
Sincerely,
The Alkanatur team
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Maria Jose F.
Rating: 5 out of 5
following a purchase from 02/05/2026
I am very happy with Alkanatur, it is a way to take care of ourselves at home
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Response from Alkanatur
Dear Maria Jose, we sincerely thank you for your 5/5 rating. We are glad to know that you are satisfied with Alkanatur and that our solutions contribute to your well-being at home. Your opinion is very valuable to us and motivates us to keep improving.
I
Iñigo Z.
Rating: 5 out of 5
following a purchase from 02/05/2026
Everything perfect
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Response from Alkanatur
Dear IÑIGO,
We sincerely thank you for your 5-star rating and are glad to know that your experience at Alkanatur has been perfect. If you have any suggestions or inquiries, please do not hesitate to contact us; we will be happy to assist you.
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María Jesús S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Positive
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Response from Alkanatur
Dear María Jesús,
We sincerely thank you for your positive feedback about Alkanatur. We are glad to know that you had a good experience with us. If you need anything else, please do not hesitate to contact us.
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Mónica V.
Rating: 5 out of 5
following a purchase from 16/01/2026
Fast and efficient
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Response from Alkanatur
Thank you very much, Mónica! We are glad to know that you value our speed and efficiency. Your satisfaction is our priority. We hope to see you again soon at Alkanatur!
J
Joan S.
Rating: 5 out of 5
following a purchase from 01/05/2026
Ok service and product
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Response from Alkanatur
Dear Joan,
We sincerely appreciate your feedback and are pleased to know that you are satisfied with our service and products. Your opinion is very valuable to us and motivates us to continue improving.
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Cristina Z.
Rating: 5 out of 5
following a purchase from 01/05/2026
Everything perfect
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Response from Alkanatur
Dear Cristina,
We sincerely thank you for your kind comment and your excellent rating of 5/5. We are glad to know that your experience with Alkanatur has been perfect. If you have any questions or need more information, please do not hesitate to contact us.
Best regards!
J
Jose Juan T.
Rating: 5 out of 5
following a purchase from 01/05/2026
Fast service and good product the shower filter
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Response from Alkanatur
Hello Jose Juan!
Thank you very much for your incredible 5-star rating. We are glad to know that you are satisfied with our service and with the shower filter. Your opinion is very important to us.
We hope to see you again soon at Alkanatur!
Best regards,
The Alkanatur team
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Aintzane B.
Rating: 5 out of 5
following a purchase from 30/04/2026
From customer service, they kindly helped me choose the model that best fits the type of water in my city. I am with a PNI professional and he recommended that I buy this brand.
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Response from Alkanatur
Dear Aintzane,
We sincerely thank you for your very positive comment. We are glad to know that our customer service team was able to help you find the perfect model for the water in your city. We always strive to provide the best recommendations and it is a pleasure to know that you are satisfied with your choice and the recommendation of your professional. Please do not hesitate to contact us if you need further assistance.
Best regards!
The Alkanatur team
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Iciar A.
Rating: 5 out of 5
following a purchase from 28/04/2026
always fast shipping. everything perfect thank you
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Response from Alkanatur
Dear Iciar, thank you very much for your excellent 5-star rating. We are glad to know that you are satisfied with the speed of our shipments and that everything has been perfect. Your trust in Alkanatur is greatly appreciated and we hope to serve you again soon.
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Alba J.
Rating: 5 out of 5
following a purchase from 28/04/2026
Fast and in good condition delivery. Quick, friendly, and solution-oriented customer service.
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Response from Alkanatur
Hello Alba!
Thank you very much for your feedback and your kind words. We are glad to know that the shipment was fast and that our customer service could help you. Your satisfaction is our priority. We hope to see you again at Alkanatur!
Best regards,
The Alkanatur team
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Mercedes V.
Rating: 5 out of 5
following a purchase from 01/05/2026
I am very happy with the jug because the water comes out super tasty and smooth
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Response from Alkanatur
Dear Mercedes, we sincerely thank you for your valuable feedback. We are glad to know that you are satisfied with the pitcher and that the water meets your expectations. Your satisfaction is our greatest reward.
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Maria Angeles D.
Rating: 5 out of 5
following a purchase from 28/04/2026
All good.
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Response from Alkanatur
Dear Maria Angeles,
We sincerely thank you for taking the time to leave your opinion. We are glad to know that everything has been to your liking. If you have any questions or need assistance, please do not hesitate to contact us. Your satisfaction is our priority.
Sincerely,
The Alkanatur team
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Alejandro F.
Rating: 5 out of 5
following a purchase from 30/04/2026
All good
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Response from Alkanatur
Dear Alejandro, we sincerely thank you for taking the time to leave your opinion about Alkanatur. We are pleased to know that your experience has been positive. If you have any suggestions or questions, please do not hesitate to let us know.
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Francisco B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Always super happy with the jug to eliminate everything unnecessary from the water
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Response from Alkanatur
Hello Francisco! Thank you very much for your excellent review. We are glad to know that you are so satisfied with the pitcher and that it helps you enjoy purer water. If you have any other opinions or questions, feel free to share them. Best regards!
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Raquel C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very good purchase
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Response from Alkanatur
Dear Raquel,
We sincerely thank you for your comment and for rating your experience with us 5/5. We are glad to know that your purchase was satisfactory and we hope to serve you again in the future.
Sincerely,
The Alkanatur team
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