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J
Rating: 5 out of 5
Not bad at all
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Customer reviews of Alkanatur
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
Summary of reviews
Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Reviews 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
I am happy, I just want to ask if I take magnesium, and the water also carries, how do I know the amount I take
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Rating: 5 out of 5
I HAVE RECEIVED THE ORDER ON TIME AND IN GOOD CONDITION, EVERYTHING HAS ARRIVED WELL, MAYBE IT WOULD BE GOOD TO INFORM BEFORE THE EXPECTED DELIVERY DATE WITH THE CONTACT PHONE NUMBER OF THE TRANSPORT AGENCY
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
The only thing I didn't like was the shipping tracking. It didn't say when I was going to receive it and one day by chance I was home to receive the package. It would be nice to have a little more information so that one can plan.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Rating: 5 out of 5
Meets my expectations
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Rating: 5 out of 5
Happy and satisfied
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Rating: 5 out of 5
Great quality of the products
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
Good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
Ok all
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Rating: 5 out of 5
All good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Rating: 5 out of 5
Very good.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
D
Rating: 5 out of 5
Effective filter although the deposit it leaves on the carafe wall is unpleasant
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C
Rating: 5 out of 5
Quick shipment. The jug and filters arrived well, there are no test strips as stated on the box. After trying the filtered water, it has no different taste. Good option free of toxins.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Rating: 5 out of 5
We are delighted with the flavor!
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Rating: 5 out of 5
I love the taste of water, it reminds me of natural spring water, from a spring
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Rating: 5 out of 5
It works correctly and is easy to place
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
I
Rating: 5 out of 5
Everything perfect. We will repeat
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
A before and after in water consumption at home regarding quality, health, and hydration. Excellent purchase!!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
I like it a lot
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
Very good work and service.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
O
Rating: 5 out of 5
Recommended and necessary
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Rating: 5 out of 5
VERY SATISFIED
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
Good product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
The taste of water is good.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
O
Rating: 5 out of 5
Very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
I trust in alkanatur
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
Very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
Very happy for now with the improvement of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
E
Rating: 5 out of 5
No problem, all good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
ok
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
All good
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
Seriousness and professionalism. Product matched the advertisement. I am happy with the purchase
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Rating: 5 out of 5
I liked the design of the jug as well as the simplicity of use. Good taste of the filtered water.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
I AM HAPPY WITH THE PURCHASE, THE WATER HAS STOPPED TASTING AND THE JUG IS VERY COMFORTABLE
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
L
Rating: 5 out of 5
The taste of the water is exquisite. Even the food cooked with the filtered water tastes better. Very satisfied with the purchase.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Rating: 5 out of 5
Great
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Rating: 5 out of 5
I am very happy with the purchase. The water filter works very well.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
L
Rating: 5 out of 5
I am happy not to carry water bottles
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Rating: 5 out of 5
I am happy with my Alkanatur order, the jug is comfortable to use, the instructions are clear and I like the taste of the water more and more!
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
C
Rating: 3 out of 5
I use the pitcher, and I am very satisfied, not so much with their shipping method by the company GSL, with a cost of €10, (much higher than with many shipping companies), without receiving information about my shipment, having to contact the company directly twice to know about my package, which they left at a pickup point without any direct notice to me from GSL or the company I had spoken to days before stating that I had no information since my purchase. GSL is one of the worst shipping companies and the most expensive, I hope they start using another. For this, I give 3 stars, good product but the shipping issue is a hassle, high cost and poor service. This is not my first purchase with Alkanatur.
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Response from Alkanatur
Dear Candela,
We sincerely appreciate your opinion and regret that you had an unsatisfactory experience with the shipping service. We are glad to know that you are satisfied with the pitcher, but we understand that the issues with GSL and the shipping cost have affected your overall experience.
Your comments are very valuable and we will take them into account to improve our processes. We hope to offer you a better experience in future purchases.
Thank you for your understanding and support.
Best regards,
The Alkanatur team
We sincerely appreciate your opinion and regret that you had an unsatisfactory experience with the shipping service. We are glad to know that you are satisfied with the pitcher, but we understand that the issues with GSL and the shipping cost have affected your overall experience.
Your comments are very valuable and we will take them into account to improve our processes. We hope to offer you a better experience in future purchases.
Thank you for your understanding and support.
Best regards,
The Alkanatur team