Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 3 and 4 stars

Reset filters
S
Sonia L.
Rating: 3 out of 5
I am still waiting for it to arrive...
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Arantxa I.
Rating: 3 out of 5
I still haven't received the order. But I am happy since I bought the shower filter last year.
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Response from Alkanatur
Thank you for your feedback and for your purchase. You will receive the order shortly.
M
Manel B.
Rating: 4 out of 5
Possibility of compaction, less invasive in the area where it has to be installed
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Miguel B.
Rating: 4 out of 5
The filter changes the taste of the water but it's not serious. The lid is made of very fragile plastic.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
F
Felix R.
Rating: 4 out of 5
Good quality material, correct filtering. Expensive price.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Mercedes J.
Rating: 4 out of 5
I need to have it longer to make a more valid evaluation
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Jenny O.
Rating: 4 out of 5
I like the taste of filtered water, and what I dislike is the jug, the plastic has become rough on the inside of the jug, it is very unpleasant, I hope that later you will have a glass jug.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Irene P.
Rating: 4 out of 5
Lower prices
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Response from Alkanatur
Thank you for your feedback and for your suggestion. We hope you enjoy the product a lot.
A
Abrahan C.
Rating: 4 out of 5
It doesn't completely eliminate the taste of lime in the water, but it makes the water more tolerable.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Miguel A.
Rating: 3 out of 5
The plastics are very bad, the lid doesn't work well, it gets stuck and when it comes off it gets moldy and dries every day, I ordered a new one and it also gets stuck where the water comes out.
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Response from Alkanatur
Hello Miguel. We are very sorry about your rating. You can contact our customer service department so they can help you with your problem.
R
Rocio M.
Rating: 4 out of 5
Delivery in the afternoons
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Ruben E.
Rating: 3 out of 5
Easy to use and fast shipping
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot. If we can help you with anything, do not hesitate to contact Customer Service.
N
Nate T.
Rating: 4 out of 5
The package arrived promptly, and connected easily. It's disappointing that the company has decided not to offer the countertop base as a standalone product.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
T
Teresa A.
Rating: 3 out of 5
I would like there to be something in the jug that alerts you when it's time to change the filter.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
V
Víctor S.
Rating: 4 out of 5
Good attention and fast delivery.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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