Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 3 and 5 stars

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J
Jenna Q.
Rating: 5 out of 5
The taste of the water is incredible and I must say I am very sensitive to the tastes of water! Customer service has been exceptional so far. I am very happy
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz A.
Rating: 5 out of 5
The peace of mind of drinking water with a guarantee
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
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Ángeles C.
Rating: 5 out of 5
Happy with the product and the delivery was perfect.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carme N.
Rating: 5 out of 5
Everything is very good
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
B
Beatriz D.
Rating: 5 out of 5
The quality of the elements, the speed of filtering, and the taste of the water mainly
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
F
Francisco M.
Rating: 5 out of 5
Very comfortable and simple
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Ramiro M.
Rating: 5 out of 5
9
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
M
Maria D.
Rating: 5 out of 5
Everything is very good regarding how they operate now. But I would prefer to be able to buy their products in person in Madrid. Even when I buy them at BioCultura, I have to wait for them to be sent to me. And this bothers me because I have problems with my shipments
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
R
Raúl E.
Rating: 3 out of 5
It can surely be improved, the price. I think there is room and for the average consumer, it is an expensive product.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria J.
Rating: 5 out of 5
Fast shipping and good product
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Joseba S.
Rating: 3 out of 5
Better explanation about the maintenance of the jug
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Mónica A.
Rating: 5 out of 5
Good product and fast and good order delivery
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
R
Raquel O.
Rating: 5 out of 5
The water tastes great. Everything of exceptional quality.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
N
Nuria I.
Rating: 5 out of 5
That the water is tasteless and healthy
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Antonia F.
Rating: 5 out of 5
Everything, the water, the design, the concept
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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