Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
Occasionally putting these discounts like now on the filters that I had never seen. Thank you.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/11/2022
Everything perfect without any problems.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/11/2022
I really like the jug.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/11/2022
The immediacy of the service and the quality of the product.
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Response from Alkanatur
Thank you very much for your rating.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/11/2022
The treatment of the team and their explanations. The speed of shipping and the responses. Once I received the jug, the quality is excellent and with the four days of use, for now, we are delighted.
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Response from Alkanatur
Thank you very much for your feedback! We hope you enjoy your purchase a lot.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/11/2022
I, who am not used to buying online, tell you that I find it quite easy. And this time that I had a confusion, you attended to me right away by phone, which is appreciated in this world where everything is automated answering machines and machines. Thank you and best regards. Sara
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Response from Alkanatur
Thank you very much for your rating :)
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/10/2022
The ease of use.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/10/2022
It's a marvel! No chlorine... Soft hair, fine skin...
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Response from Alkanatur
Thank you for your rating!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/10/2022
I've been using it for a week and I really notice a change. I recommend the purchase 100%
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
Speed and attention to errors
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Response from Alkanatur
Thank you for your review.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/10/2022
Good service. And as a request, lower the price of filters and products, or alternatively make offers (as a result, they will sell more)
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Response from Alkanatur
Thank you for your feedback. We will take your request into account.
C
Comprador Verificado
Rating: 5 out of 5
Everything
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/10/2022
Everything is fine, 7 out of 10
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2022
It's a marvel
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Response from Alkanatur
Thank you for your review.
C
Comprador Verificado
Rating: 5 out of 5
I like the filters and the pitcher. They also arrive in a short time.
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Response from Alkanatur
Thank you very much for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2022
Delighted with the purchase. Surprising the pH rating of the water: it's useful to check the pH of filtered and unfiltered water.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/10/2022
Very expensive filters
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Response from Alkanatur
Thank you for your rating. The liter of water costs 0.05€.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/10/2022
I liked the water a lot. I use it for drinking and cooking. Very fast delivery and I appreciate that if any part breaks, there is a replacement.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/10/2022
Fast shipping, everything perfectly packaged. Easy-to-use pitcher with beautiful aesthetics, plus this month it's charitable
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/10/2022
Super fast shipping
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/10/2022
Very good overall, I think the robustness of the two movable parts could be improved. The price is a handicap for many families, a more affordable price would allow many more families to enjoy the benefits of this jug.
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Response from Alkanatur
Thank you for your feedback.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/10/2022
I like the composition of the filter, the chlorine-free filtration, heavy metals, etc. at 99.9% (very high percentage), the alkalinity of 8.5-9.5. On the downside, the jug arrived scratched (several scratches). The plastic is very sensitive to scratching. The spout where the water comes out, the small lid that moves on its own is very flimsy. If it breaks, are there replacements? Would the whole lid need to be changed? If it can be done, of course. The price of the filter seems excessive to me.
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Response from Alkanatur
Thank you for your feedback. About the spout of the jug: yes. In your next order of filters, contact us and we will send you another spout at no cost.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/10/2022
It is an economical and healthy option if you do not want to install osmosis at home.
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Response from Alkanatur
Thank you for your feedback.
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