Customer reviews of Alkanatur

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 5 521 published reviews
5 4 601 83% 4 512 9% 3 123 2% 2 91 2% 1 194 4%

Summary of reviews

Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.

Reviews 4 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
I like the quality of the filters and jug from Alkanatur, I am very satisfied. And also the delivery is super fast.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sonia S.
Rating: 5 out of 5
I liked everything, it is very easy to assemble and to replace the filter.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta D.
Rating: 5 out of 5
Incredible improvement in the water both for drinking and for the shower.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
J
Juan M.
Rating: 5 out of 5
Everything is great, very good quality of the filters. The water tastes great.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
C
Carme F.
Rating: 5 out of 5
Filters in a few minutes and gives flavor to the water. Highly recommended.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
A
Angela M.
Rating: 5 out of 5
The taste of the water
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
A
Ana C.
Rating: 5 out of 5
After-sales service with the acquisition of a broken part, and also buying new filters
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Maria G.
Rating: 5 out of 5
I love that the jug has spare parts. I have been using it for a while and it is very popular. The service is fast and efficient.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
M
Marta M.
Rating: 5 out of 5
Apart from the good functioning of the jug, another correct aspect was that I had a problem with the delivery person and they called me back quickly.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
S
Sergi R.
Rating: 5 out of 5
I have been using the shower filter for a few days since installation and it is great. Additionally, I should add that the installation is very simple and performing the test for the water is also easy. 100% recommendation
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
N
Neus M.
Rating: 4 out of 5
Overall good, but I have been using the jug for a year and there are residues stuck at the bottom that cannot be cleaned. I do not know if it is magnesium or residues of carbon from the filter. I have tried soaking it with vinegar and baking soda with no results.
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Response from Alkanatur
Thank you for your feedback and for your purchase. We hope you enjoy the product a lot.
I
Irene A.
Rating: 5 out of 5
THE PRODUCT AND THE SPEED OF DELIVERY
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
S
Silvia M.
Rating: 5 out of 5
I am very satisfied with the purchase, now the water tastes good and I forget to buy plastic bottles while not polluting. Nothing to object to at the moment, I have been using the pitcher for less than a month.
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Response from Alkanatur
Thank you for your rating and for your purchase. We hope you enjoy the product a lot.
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