Customers praise Alkanatur for clear improvements in water quality and taste, noting that filters make water feel purer on the skin, remove flavors like chlorine, and improve daily drinking water. They highlight practical, user-friendly features: easy installation, fast and efficient shipping, attractive glass jugs, and reliable filtration that reduces plastic bottle usage and waste. The support experience is consistently commended, with several mentions of helpful, responsive service and after-sales assistance. Overall, buyers express satisfaction with product performance, design aesthetics, and the positive impact on daily hydration.
I like Alkanatur but the bottle I bought had a defective cap
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Response from Alkanatur
Hello Belen,
We sincerely appreciate your comment and are glad to know that you like Alkanatur. We apologize for the inconvenience with the bottle cap and will take your observation into account to improve in the future.
We remain at your disposal for any inquiries.
Sincerely,
The Alkanatur team
M
Montserrat F.
Rating: 5 out of 5
following a purchase from 19/07/2026
We are delighted with the filters and not having to carry more bottles
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Response from Alkanatur
Dear Montserrat,
We sincerely thank you for your positive comment. We are glad to know that you are delighted with our filters and that they help you avoid carrying more bottles. We hope to see you again soon in our store and that you continue to enjoy our products.
Sincerely,
The Alkanatur team.
M
María José R.
Rating: 5 out of 5
following a purchase from 18/07/2026
Very happy with the brand. The only thing is that the new glass jug has a lid that lifts to fill it with water, which detaches very easily. I bought two jugs and one already came with one of the tabs broken. As constructive feedback for possible improvements. I am not going to return it for that. Very happy with the jug, it is comfortable to use and has a nice design.
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Response from Alkanatur
Hello María José,
We sincerely appreciate your comment and are glad to know that you are so happy with our brand and the design of the jug. We take note of your observation about the lid and value your constructive feedback to continue improving our products.
We remain at your disposal for anything you need.
Sincerely,
The Alkanatur team
B
Beatriz M.
Rating: 5 out of 5
following a purchase from 19/07/2026
I arrived well,
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Response from Alkanatur
Dear Beatriz,
We sincerely thank you for your positive feedback. We are glad to know that your order has arrived well and that you are satisfied with your shopping experience.
We remain at your disposal for any inquiries in the future.
Sincerely,
The Alkanatur team
T
Trinidad G.
Rating: 5 out of 5
following a purchase from 17/07/2026
Fast delivery. Quality product.
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Response from Alkanatur
Hello Trinidad,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the speed of delivery and the quality of our products. We hope to serve you again very soon.
Sincerely,
The Alkanatur team
M
Miguel Angel P.
Rating: 5 out of 5
following a purchase from 18/07/2026
Good shower filter, I hope you will soon release one for washing machines and dishwashers
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Response from Alkanatur
Dear Miguel Angel,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our shower filter and we take note of your suggestion regarding filters for washing machines and dishwashers. Your opinion is very valuable to us.
Sincerely,
The Alkanatur team
M
María Del Mar A.
Rating: 5 out of 5
following a purchase from 18/07/2026
After filtering 333 liters, I am very satisfied with the product.
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Response from Alkanatur
Dear María del Mar,
We are very pleased to know that you are so satisfied with our product after filtering 333 liters. Your opinion is very important to us and motivates us to continue offering the best.
We appreciate your trust in Alkanatur.
Sincerely,
The Alkanatur team
M
Maria Isabel R.
Rating: 5 out of 5
following a purchase from 16/07/2026
The jar is worth it. The water tastes really good and I totally recommend it. Just to add that the WhatsApp service is a bit disappointing, I started a conversation and suddenly the person who was in contact with me stopped responding and has not replied since. I solved it with Instagram and by calling customer service. Aside from that, the experience has been positive and I would buy the jar again without hesitation.
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Response from Alkanatur
Dear Maria Isabel,
We sincerely thank you for your comment and are glad to know that you are satisfied with the pitcher and the quality of the water. We regret the experience you had with our WhatsApp service and will take your opinion into account to improve.
We appreciate your understanding and hope to see you again in our store.
Sincerely,
The Alkanatur team
M
Monica A.
Rating: 5 out of 5
following a purchase from 15/07/2026
Easy installation, and we have only been using it for a few days and we have noticed it in the hair and skin
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Response from Alkanatur
Hello Monica,
We sincerely thank you for your very positive comment. We are glad to know that you have noticed improvements in your hair and skin in such a short time. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team
J
Jose Manuel M.
Rating: 5 out of 5
following a purchase from 16/07/2026
good service
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Response from Alkanatur
Dear Jose Manuel,
We sincerely thank you for your kind words about our service. We are glad to know that your experience was positive and we hope to have the opportunity to serve you again in the future.
Sincerely,
The Alkanatur team
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Leila M.
Rating: 5 out of 5
following a purchase from 15/07/2026
Very fast shipping
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Response from Alkanatur
Dear Leila,
We sincerely thank you for your comment and are glad to know that your shipment was very fast. We hope you continue to enjoy our products and return soon for more purchases.
Sincerely,
The Alkanatur team.
M
Maria M.
Rating: 5 out of 5
following a purchase from 15/07/2026
Thank you! These filters and the Alkanadur jug are great.
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Response from Alkanatur
Hello Maria,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with our filters and the Alkanatur jug.
Sincerely,
R
Rosa P.
Rating: 5 out of 5
following a purchase from 12/07/2026
perfect!
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Response from Alkanatur
Dear Rosa,
Thank you very much for your positive comment. We are glad to know that you had a perfect experience with us. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
V
Vanesa B.
Rating: 5 out of 5
following a purchase from 08/07/2026
I love your products. Now I am going to buy two more jars to give as gifts. Thank you
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Response from Alkanatur
Dear Vanesa,
We sincerely thank you for your very positive comment. We are glad to know that our products are to your liking and that you are thinking of gifting more jars. We hope to see you again very soon in our store.
Sincerely,
The Alkanatur team.
P
Pablo F.
Rating: 5 out of 5
following a purchase from 12/07/2026
Everything understandable on the website, good shipping service and great explanation in the user manual upon receiving the package and starting to use it.
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Response from Alkanatur
Hello Pablo,
We sincerely thank you for your comment. We are glad to know that you found our page easy to use and that the instruction manual was helpful to you. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
M
Maria José B.
Rating: 5 out of 5
following a purchase from 30/06/2026
Everything is great. Thank you
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Response from Alkanatur
Dear Maria José,
We sincerely thank you for sharing your positive experience with us. We are glad to know that everything was great for you.
Sincerely,
The Alkanatur team
M
Mangeles P.
Rating: 5 out of 5
following a purchase from 10/07/2026
Easy to place the order and fast delivery
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Response from Alkanatur
Hello, MAngeles,
We sincerely thank you for your positive feedback. We are very glad that you found our purchasing process simple and that the delivery was fast. Your satisfaction is our priority.
Best regards,
The Alkanatur team
J
Jaime A.
Rating: 5 out of 5
following a purchase from 12/07/2026
As expected
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Response from Alkanatur
Dear Jaime,
We sincerely thank you for sharing your positive experience. We are glad to know that the product met your expectations. We hope to see you again in our store soon.
Sincerely,
The Alkanatur team.
M
Manuel I.
Rating: 5 out of 5
following a purchase from 24/06/2026
Alkanatur's after-sales service is impeccable and super fast! I bought a first Alkanatur glass jug and everything was perfect. The second one arrived with a small defect, but the customer service was excellent. They took care of everything immediately and sent me a replacement one very quickly. It's a pleasure to buy from companies that respond so well to unforeseen events. Totally recommended!
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Response from Alkanatur
Hello Manuel,
We sincerely appreciate your kind words for our colleague Leticia and we are glad to know that you were satisfied with our after-sales service. Your experience is very important to us and we are here to help you at all times.
Sincerely,
The Alkanatur team
J
Judith P.
Rating: 5 out of 5
following a purchase from 11/07/2026
I always drink tap water. I bought the pitcher because lately it smelled and tasted frankly bad. Now there is nothing strange and it is very good. I am very satisfied.
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Response from Alkanatur
Dear Judith,
We sincerely thank you for sharing your experience with us. We are glad to know that the pitcher has improved the quality of the water you drink and that you are satisfied with your purchase.
Sincerely,
The Alkanatur team
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´Maria Del Carmen J.
Rating: 5 out of 5
following a purchase from 05/07/2026
We prefer to filter the water, purify it. With Alkanatur we have more peace of mind in consumption. For now we cannot do renovations at home, it is old and we do not know the condition of the pipes, what material they are, the water distribution system, ... It gives us peace of mind and is more enjoyable
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Response from Alkanatur
Dear María del Carmen,
We sincerely thank you for sharing your positive experience with Alkanatur. We are glad to know that our products provide you with peace of mind and enjoyment in water consumption. Your satisfaction is very important to us.
Sincerely,
The Alkanatur team.
M
María H.
Rating: 5 out of 5
following a purchase from 09/07/2026
It's early because I just received the product and the evaluation should be made after more months of testing. Nevertheless, the installation has been easy and the shipping was fast.
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Response from Alkanatur
Hello María,
We sincerely thank you for sharing your experience. We are glad to know that the installation was easy and that you received your order quickly. We hope you enjoy your product and we will be here to assist you in the future.
Sincerely,
The Alkanatur team
M
Marie Anne R.
Rating: 5 out of 5
following a purchase from 10/07/2026
I am satisfied with this carafe
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Rosa María M.
Rating: 5 out of 5
following a purchase from 07/07/2026
The water tastes good and I trust that all the residues that are announced will be eliminated. I cannot verify that. I would ask that the instructions be printed on white paper, because on blue it looks nice, but it is not easy to read. Also, the sticker should have a slot that allows the adhesive to be peeled off.
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Response from Alkanatur
Dear Rosa María,
We sincerely thank you for your comment and are pleased to know that you enjoy the taste of the water and trust in the quality of our products. We also appreciate your suggestions regarding the instructions and the sticker, which we will consider to improve your experience. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team.
E
Erika Lorena M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Excellent.
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Response from Alkanatur
Dear Erika Lorena,
We sincerely thank you for your kind words. We are glad to know that you had an excellent experience with us. We hope to see you again soon at Alkanatur.
Sincerely,
D
Diego V.
Rating: 5 out of 5
following a purchase from 09/07/2026
My partner, who has very sensitive skin, noticed some itching on the skin after showers. Since the first shower with the filter, she has noticed zero itching and her hair is much softer. At least just with that, it is perfect. The comfort and well-being of general wellness is priceless!
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Response from Alkanatur
Hello Diego,
Thank you very much for sharing your positive experience. We are glad to know that the filter has improved your partner's well-being and that you have noticed a big difference in the skin and hair. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
O
Olga A.
Rating: 5 out of 5
following a purchase from 08/07/2026
Excellent
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Response from Alkanatur
Dear Olga,
We sincerely thank you for your very positive comment. We are glad to know that your experience has been excellent and we hope to have the pleasure of serving you again soon.
Sincerely,
The Alkanatur team.
J
Jose G.
Rating: 5 out of 5
following a purchase from 08/07/2026
Everything perfect
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Response from Alkanatur
Hello Jose,
Thank you very much for your positive comment. We are glad to know that everything has been perfect for you. Your satisfaction is very important to us and we hope to see you again soon.
Sincerely,
The Alkanatur team.
D
Diana G.
Rating: 5 out of 5
following a purchase from 07/07/2026
The water doesn't taste like anything, the only thing that should improve is the lid of the jug, the plastic hinge is very small and delicate.
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Response from Alkanatur
Hello Diana,
We sincerely appreciate your comment and are glad to know that you are satisfied with our product. We take note of your suggestion regarding the jar lid and will consider it for future improvements.
Sincerely,
The Alkanatur team
D
David C.
Rating: 5 out of 5
following a purchase from 06/07/2026
Everything is correct
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Response from Alkanatur
Dear David,
We sincerely thank you for your positive comment. We are glad to know that everything has been to your liking and we hope to see you again soon at Alkanatur.
Sincerely,
M
Manuel J.
Rating: 5 out of 5
following a purchase from 06/07/2026
It's an excellent option. Comfortable and safe.
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Response from Alkanatur
Dear Manuel,
We sincerely thank you for your kind words. We are glad to know that you had a comfortable and safe experience with us. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
A
Amaia A.
Rating: 5 out of 5
following a purchase from 06/07/2026
I am very happy with my purchase
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Response from Alkanatur
Dear Amaia,
We sincerely thank you for your comment and are glad to know that you are so happy with your purchase. Your satisfaction is very important to us and motivates us to continue offering the best.
Sincerely,
The Alkanatur team.
I
Iratxe H.
Rating: 5 out of 5
following a purchase from 05/07/2026
Very effective and the neutral taste.
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Response from Alkanatur
Dear Iratxe,
Thank you very much for your positive comment. We are glad to know that you have found our products effective and with a neutral taste that you like. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
D
Diana S.
Rating: 5 out of 5
following a purchase from 05/07/2026
So far, it seems to me a very good purchase. The water tastes very good, everything is great!
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Response from Alkanatur
Hello Diana,
Thank you very much for your positive comment. We are glad to know that you are enjoying your purchase and that the water tastes very good to you. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
C
Cristina G.
Rating: 5 out of 5
following a purchase from 04/07/2026
Delighted
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Response from Alkanatur
Dear Cristina,
We are very pleased to know that you are delighted with your experience at Alkanatur. We sincerely appreciate your support and trust in us.
Sincerely,
The Alkanatur team
A
Alberto B.
Rating: 5 out of 5
following a purchase from 04/07/2026
The support for resolving questions about the order was great. They respond quickly and help you. The shipping was also perfect.
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Response from Alkanatur
Hello Alberto,
Thank you very much for your kind words. We are glad to know that our team provided you with the necessary support and that you were satisfied with the shipment. We hope to see you again soon at Alkanatur.
Sincerely,
The Alkanatur team
M
Mónica M.
Rating: 5 out of 5
following a purchase from 28/06/2026
I love water, it tastes like nothing. And its alkaline property is true. Contrast the pH. Thank you.
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Response from Alkanatur
Hello Monica,
Thank you very much for your wonderful review. We are glad to know that you enjoy the water and that you have noticed its alkaline properties. We are here to always offer you the best.
Sincerely,
The Alkanatur team
C
Cheila R.
Rating: 5 out of 5
following a purchase from 28/06/2026
I am satisfied. This is already the 2nd filter I buy.
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Response from Alkanatur
Dear Cheila,
We sincerely thank you for your trust in us and for sharing your satisfaction. We are glad to know that you have chosen our filters for the second time and that you are happy with your purchase.
Sincerely,
The Alkanatur team.
M
Mari G.
Rating: 5 out of 5
following a purchase from 02/07/2026
Great
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Response from Alkanatur
Hello Mari,
Thank you very much for your positive comment. We are glad to know that you had a great experience with us and we hope to welcome you again very soon.
Sincerely,
The Alkanatur team.
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Eva C.
Rating: 5 out of 5
following a purchase from 02/07/2026
Everything is perfect. Super fast shipping and the jug works wonderfully. A 10 for everything.
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Response from Alkanatur
Hello Eva,
We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with the jug and that the shipping was fast. Your satisfaction is our greatest reward.
Sincerely,
The Alkanatur team
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