/10
★★★★★
based on 143 published reviews
★★★★★
based on 143 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I am still waiting for them to contact me to return a product.
Diego D.
purchased on 26/11/2023
Translated review1/5
★☆☆☆☆
Good product and service Merci
Lorenzo R.
purchased on 19/06/2023
Translated review1/5
★☆☆☆☆
Order refused for defective packaging and waiting for refund for 1 month
Jean Michel L.
purchased on 13/06/2022
Translated review Answer from All 4 my pool
Hello dear customer,
First of all, thank you for your feedback.
We are committed to continuous improvement in order to be able to offer you the best possible service.
The entire A4MP team apologizes for the damaged packaging, a situation that happened against our will... Nevertheless, your refund has been processed.
Energetically
A4MP Team
First of all, thank you for your feedback.
We are committed to continuous improvement in order to be able to offer you the best possible service.
The entire A4MP team apologizes for the damaged packaging, a situation that happened against our will... Nevertheless, your refund has been processed.
Energetically
A4MP Team
1/5
★☆☆☆☆
Great product, very well packaged, too bad the shipping is expensive
Virginie T.
purchased on 20/06/2022
Translated review Answer from All 4 my pool
Hello Virginie,
First of all, thank you for your feedback. We will pass on your positive feedback on the packaging and the quality of the product to the entire team.
Regarding the shipping costs, they appear in the payment tunnel and never made place of misleading information. If you wish to reorder, we could find a compromise to allow you a 100% satisfactory experience.
Have a nice bath at A4MP!
First of all, thank you for your feedback. We will pass on your positive feedback on the packaging and the quality of the product to the entire team.
Regarding the shipping costs, they appear in the payment tunnel and never made place of misleading information. If you wish to reorder, we could find a compromise to allow you a 100% satisfactory experience.
Have a nice bath at A4MP!
1/5
★☆☆☆☆
Very disappointed by the lack of protection of the cartridge in the box. The plastic on top was slightly cracked. I did not return the product because I needed it urgently and the product cannot be found in stores. I have doubts about the life of the cartridge because everything is plastic while the original cartridge was fabric. It works. To see on the duration....
Daniel M.
purchased on 07/06/2022
Translated review1/5
★☆☆☆☆
Ordered on 16/05 for delivery on 19/05, it is now 27/05 and still no news of my order for which I have committed 390 euros. I will have to file a complaint for fraud.
Luc M.
purchased on 15/05/2022
Translated review Answer from All 4 my pool
Hello dear customer,
Thank you for your feedback. We did have a problem with the delivery time as we were out of stock. We immediately placed an order with our manufacturer.
We had tried to contact you, without success. We would be happy to discuss with you and give you a much more positive feedback this time.
We look forward to hearing from you,
Enjoy your stay at A4MP.
Thank you for your feedback. We did have a problem with the delivery time as we were out of stock. We immediately placed an order with our manufacturer.
We had tried to contact you, without success. We would be happy to discuss with you and give you a much more positive feedback this time.
We look forward to hearing from you,
Enjoy your stay at A4MP.
1/5
★☆☆☆☆
Order received incomplete
Olivier H.
purchased on 11/05/2022
Translated review1/5
★☆☆☆☆
I have not yet received my order
Jean-georges K.
purchased on 26/04/2022
Translated review Answer from All 4 my pool
Hello Mr. Kropp,
Thank you for your feedback. Indeed, your package had not yet arrived when the request for notification was sent to you. Since then (and 3 days after your return) your product has arrived.
We would be very happy to have your last opinion on the product and your experience so that we can improve to be able to propose you the best possible offer.
We hope to see you soon on our store, have a nice day.
The FCS team.
Thank you for your feedback. Indeed, your package had not yet arrived when the request for notification was sent to you. Since then (and 3 days after your return) your product has arrived.
We would be very happy to have your last opinion on the product and your experience so that we can improve to be able to propose you the best possible offer.
We hope to see you soon on our store, have a nice day.
The FCS team.