Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2021
these are products I like, so I'm ordering them
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Quick order
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2020
big problem with the delay between the time of my order (10/12), the logistics management of my order, shipping and receipt on 19/12. if I had not intervened, the package would not have been shipped.
Translated reviews
Response from Altearah Bio
Hello, thank you for taking the time to reply to this request for advice. As mentioned during our exchanges by email and text message, we have indeed encountered various problems with the management of your order. We will follow up on your latest request as of January 5th. Best wishes for the festive season. Sincerely, Altearah
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
RAS for the site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
T.bien
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2020
I am quite satisfied with the products. I really like essential oils...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Very good.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Very pleasant scent! To see with time the effects
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Quality products, it's a shame we can't get samples of the skincare fragrances, which would avoid making mistakes.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2020
All very well!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2020
I've been using blue for a long time before my sophrology sessions to open up my voice and my listening skills ... on the other hand, the green on oxygen disappointed me a little, too strong and too masculine for me.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2020
pleasant and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
Very satisfied!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
Efficiency, thank you
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Overall, I'm satisfied because the reception was very fast. The only downside, however, was that I had asked a question by email on the site and I never received a reply! ....
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
Products very much appreciated. Exceptional discount given the high price, much appreciated...
On the other hand, the excessive and unforeseen customs charges on arrival put me off renewing my order straight away...it's worth noting that on my first order I didn't have any problems with the additional charges on arrival...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2020
well done, attractive and practical in terms of product composition. Perhaps a little more explanation on how to use the care sticks is missing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2020
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
No difficulties
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2020
The site is very easy to use. However, I can't find the color wheel anymore, which is a pity, because I liked the fact that you were guided "by luck" to find your color. Still, each color is well detailed and it's easy to find what you're looking for.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
No problem with the products as usual, but the delivery time was rather long. Order confirmed on Tuesday at 2pm, delivered the following Monday.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2020
I did not put very well because of the polystyrene not very ecological in the packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
Nothing to say - everything is clear and explicit
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2020
3 bins points because I'm happy with the product I bought, the ordering site is quite simple. 2 bad points for the packaging. It was disproportionate to the size of the bottle, stuffed with pieces of polystyrene where crumpled paper would have done, with a sample in a plastic bag and a useless booklet. Very poor environmental impact for a site that sells well-being, I think.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Simple site and quick purchase
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Very good product, very fragrant and relaxing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Long lead times
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Clear, easy-to-use site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2020
I received my order faster than expected, but no invoice or welcome note (1st order).
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
In my opinion, the site could do with a little more clarity, given the fabulous quality of the products.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Navigation from a cell phone can be tricky, but you get the hang of it...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Rather fast delivery but really expensive on top of the order amount.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Excellent quality products. I've been using the color perfumes, oils, bath salts and scrubs for a long time. It's a shame they're so expensive, but they last a long time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
Very good to excellent!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Permanent product quality Packaging to match image
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/05/2020
Fast delivery Products met my expectations
Translated reviews
Response from Altearah Bio
Mrs Rousseau, dear customer, thank you for taking the time to comment on our services. However, I am a little surprised by the 1-star rating (the worst) in your comments. Could it be a handling error? Yours sincerely, Julien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
Clear site, simple ordering. Fast delivery.
Translated reviews
We use cookies for audience measurement and improving user experience.