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A
Rating: 4 out of 5
Very easy-to-use site
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Customer reviews of Altearah Bio
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
Summary of reviews
The store consistently delivers fast, reliable shipping and careful packaging, with many customers noting quick delivery and products arriving in excellent condition. Product quality is repeatedly highlighted through mentions of effective, enjoyable scents, skin benefits, and long-term satisfaction with brands and care perfumes. Customers praise responsive, courteous service and the seriousness and reliability of the brand, along with pleasant, well-received gifts and thoughtful packaging. Overall, the experience is described as seamless from order to delivery, with strong appreciation for consistent quality and customer care.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.
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Response from Altearah Bio
Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah
A
Rating: 3 out of 5
Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.
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A
Rating: 3 out of 5
Hello, one of the bottles was not crimped correctly and leaked ....du product.
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