Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2019
Very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2019
Even though the dosage is indicated, you don't realize that the 5ml bottle is so small, barely larger than a perfume sample. I find the price exorbitant. Here's hoping it works.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2019
Long delivery time
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Response from Altearah Bio
You placed your order on a Friday, it was processed on Monday (Altearah is closed at weekends) and you were delivered on Thursday, at the other end of France given our respective geographical locations.
We have taken your comment into account and will be sure to include it in our next review of the delivery methods offered on our site. Sincerely, Julien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Very serious site with quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
I've never had any complaints about my Altearah orders, the site is impeccable, deliveries are respected and the products are great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2019
I had to call because I didn't understand how to place my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Simple ordering. Fast, clear delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
Products arrived very well packaged. The Altearah staff were always ready to help when I had a question. The products are very, very good and useful. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
I was satisfied on all counts: site visibility, order and delivery. Thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/09/2019
Rather expensive products. We'll see when you use them
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2019
Difficulties: an order placed at the beginning of September and repeated on the 14th has not been registered even though I have given my bank code. I hope not to pay twice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
impeccable customer service! what happened to the color wheel?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Small problem with the delivery method, where the site didn't allow me to choose the delivery method. Otherwise great for the rest.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Serious site, easy to use and order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very good contact( telephone) Fast delivery Many thanks
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2019
I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.
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Response from Altearah Bio
Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Excellent communication, express delivery, very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2019
High-quality organic products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Order arrived a long time after payment. Admittedly, the manager was on vacation, but I would have liked to know this at the time of ordering, rather than having to send a message myself to find out the status of my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2019
Hello, one of the bottles was not crimped correctly and leaked ....du product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2019
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2019
Products already known for several years. The 14-scent box format is ideal for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
The site is easy to navigate and the products are well categorized. It's a pleasure to visit.
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