Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Permanent product quality Packaging to match image
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/05/2020
Fast delivery Products met my expectations
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Response from Altearah Bio
Mrs Rousseau, dear customer, thank you for taking the time to comment on our services. However, I am a little surprised by the 1-star rating (the worst) in your comments. Could it be a handling error? Yours sincerely, Julien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2020
Clear site, simple ordering. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
I have received no confirmation of my order, no dispatch notice.....it's all a blur...enigmatic !!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
I was never able to take advantage of the discounts I was offered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
Very good site but sometimes the codes don't work. It would be nice to put a loyalty system to thank qq part large consumers like me because 2 samples for 129 € in 2 orders in the month ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Super fast delivery, well done!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2020
I am satisfied with the products you offer, but as I wrote to the sales department by e-mail, I am not at all satisfied with the delivery time acr problems with the preparation of the order. This purchase was intended for a gift that didn't arrive when it was due, so I had to buy something else. I'm waiting for a commercial gesture to be made to compensate me!
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Response from Altearah Bio
Hello, following your initial request, we sent you a proposal on February 14, which has remained unanswered to date. Have you checked your spam? Best regards, Julien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
carrier arrived more than 1/2 hour after the time slot. I had to leave and so he put the parcel in the letterbox without my signature.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2020
Navigation not always easy. Products very good Delivery very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2020
The only small problem is that I can't get home delivery. I am told that my mobile number does not comply....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Better reward your loyal customers or referrals
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Nice to see product samples in the parcel...little attention much appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2019
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Everything is correct! clear site, fast service and quality products .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
order arrived quickly well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
payment by cheque appreciated, fast order processing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2019
I was only able to order a part of the products (out-of-stock condition of the chosen set).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
very good for everything except navigation ordering site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Very pleasant products; since I discovered them at Berenne B in Bretignolles sur Mer, I can't do without the make-up remover oil and the Sublime cream. I love the skincare oils. Very good order and delivery. Thank you for the samples.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Hello, the delivery took a long time. The delivery times are too long. There was no delivery on Friday even though the roads were cleared of snow. On Monday, as I was available early in the morning, I chose a relay point...where it only arrived on Tuesday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2019
error, I did receive my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2019
Pleasant site but delivery time a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2019
Very good, easy and pleasant navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2019
Shipping costs too high. Packaging for transport very large for such a small product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
I've known about the site for a long time and it suits me fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
nothing to say about the delivery, products well packaged, I would have liked to receive one or two wipes different from the fragrances I ordered to try other scents thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2019
Parcel sent to another address than mine on my request and everything went well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2019
Very easy-to-use site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2019
I was simply very disappointed with the delivery times On the site, it says 48 hours and in reality I received my package with at least 10 days delay I find it disappointing to have such good products and a delivery not respected.
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Response from Altearah Bio
Hello, thank you for your comments on our products. Delivery took longer than expected because you placed your order during the company's annual closure, the dates of which were specified on the home page of the site. It seems that this publication was not visible enough and we regret this. Please do not hesitate to contact us again before placing your next order. Julien. Altearah
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