Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The store consistently delivers fast, reliable shipping and careful packaging, with many customers noting quick delivery and products arriving in excellent condition. Product quality is repeatedly highlighted through mentions of effective, enjoyable scents, skin benefits, and long-term satisfaction with brands and care perfumes. Customers praise responsive, courteous service and the seriousness and reliability of the brand, along with pleasant, well-received gifts and thoughtful packaging. Overall, the experience is described as seamless from order to delivery, with strong appreciation for consistent quality and customer care.

2 star reviews

Reset filters
K
Karine R.
Rating: 2 out of 5
following a purchase from 04/12/2024
The bath salts don't smell as good as they did a few years ago. Has the formula changed?
Translated reviews
Response from Altearah Bio
Hello,
Please make sure that we haven't changed anything in its composition.
We're sorry if this one doesn't suit you.
Have a nice day!
C
Céline J.
Rating: 2 out of 5
following a purchase from 10/07/2023
I am very disappointed with what I received....the site is not very clear and so I received a much smaller product than I thought. On the other hand, the product smells as good as I wanted it to.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/07/2022
Package did not arrive at destination indicated!
Translated reviews
Response from Altearah Bio
Hello, I'm sorry for the inconvenience. I'll get back to you in a private message. Have a nice day!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2021
Very expensive for the quantity on this last order I am disappointed.
Translated reviews
Response from Altearah Bio
Sorry to read your disappointment. Indeed, the perfume and the concentrate are very complementary. The concentrate contains 30% of active ingredients in essential oils (the fragrance only 10%), which explains the price difference. The concentrate is to be applied to specific areas according to the color chosen (hence the roll-up). A treatment using the roll-up increases the booster effect tenfold. I hope my answer will provide you with more explanations and details. Have a nice day The Altearah team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/04/2021
The organization of the site is not very practical.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2020
big problem with the delay between the time of my order (10/12), the logistics management of my order, shipping and receipt on 19/12. if I had not intervened, the package would not have been shipped.
Translated reviews
Response from Altearah Bio
Hello, thank you for taking the time to reply to this request for advice. As mentioned during our exchanges by email and text message, we have indeed encountered various problems with the management of your order. We will follow up on your latest request as of January 5th. Best wishes for the festive season. Sincerely, Altearah
We use cookies for audience measurement and improving user experience.