Customer reviews of Altearah Bio

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 133 published reviews
5 929 82% 4 143 13% 3 45 4% 2 6 1% 1 10 1%

Summary of reviews

The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.

2 star reviews

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K
KARINE R.
Rating: 2 out of 5
following a purchase from 04/12/2024
The bath salts don't smell as good as they did a few years ago. Has the formula changed?
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Response from Altearah Bio
Hello,
Please make sure that we haven't changed anything in its composition.
We're sorry if this one doesn't suit you.
Have a nice day!
C
Céline J.
Rating: 2 out of 5
following a purchase from 10/07/2023
I am very disappointed with what I received....the site is not very clear and so I received a much smaller product than I thought. On the other hand, the product smells as good as I wanted it to.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/07/2022
Package did not arrive at destination indicated!
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Response from Altearah Bio
Hello, I'm sorry for the inconvenience. I'll get back to you in a private message. Have a nice day!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2021
Very expensive for the quantity on this last order I am disappointed.
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Response from Altearah Bio
Sorry to read your disappointment. Indeed, the perfume and the concentrate are very complementary. The concentrate contains 30% of active ingredients in essential oils (the fragrance only 10%), which explains the price difference. The concentrate is to be applied to specific areas according to the color chosen (hence the roll-up). A treatment using the roll-up increases the booster effect tenfold. I hope my answer will provide you with more explanations and details. Have a nice day The Altearah team
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/04/2021
The organization of the site is not very practical.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/12/2020
big problem with the delay between the time of my order (10/12), the logistics management of my order, shipping and receipt on 19/12. if I had not intervened, the package would not have been shipped.
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Response from Altearah Bio
Hello, thank you for taking the time to reply to this request for advice. As mentioned during our exchanges by email and text message, we have indeed encountered various problems with the management of your order. We will follow up on your latest request as of January 5th. Best wishes for the festive season. Sincerely, Altearah
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