The online store Altearah Bio has garnered praise for its exceptional product quality, with customers highlighting the effectiveness and enjoyable scents of their perfumes and creams. Many express satisfaction with the fast shipping, noting that orders arrive quickly and are meticulously packaged, ensuring products reach them in perfect condition. The reliability of the service is evident, as numerous reviews mention seamless order processing and timely delivery.
It apparently has anti-aging effects but I expected better for the high price, and since then I have small pimples
Translated reviews
Response from Altearah Bio
Hello,
Without being able to observe your skin, I cannot tell you the reason for these small pimples. It may be due to seasonal, dietary, or hormonal changes.
For visible results from our cream, you need to allow at least 40 days for your skin cycle to regenerate. I can advise you to accompany it with a serum whose visible results are faster.
Best regards,
N
NADINE P.
Rating: 3 out of 5
following a purchase from 22/01/2026
too bad there is no delivery to pickup points ....
Translated reviews
Response from Altearah Bio
Hello,
We offer delivery to pickup points on our site. You can choose this at the time of delivery. However, if you are unable to do so during your next order, I invite you to get back to me.
Thank you,
Have a nice day
H
HELENE M.
Rating: 3 out of 5
following a purchase from 12/12/2025
very good products, but the promised gift was not included, and I still haven't been able to use my discount code; I will have to place a new order to receive it... or not! Disappointed by this lack of friendliness
Translated reviews
Response from Altearah Bio
Hello madam,
I am sorry for the inconvenience but I contacted you right away following your feedback. Your gift will be sent with your next order, I will take care of it personally. Regarding the discount code, you can contact me whenever needed and I will provide you with an answer as I promised.
Have a nice day and our best wishes
F
FATIMA M.
Rating: 3 out of 5
following a purchase from 10/11/2025
Good
Translated reviews
B
Boris T.
Rating: 3 out of 5
following a purchase from 10/02/2025
Hello, I received the product I asked for, but I only received one sample, even though I had asked for three to four samples via the message service when I placed the order, so that I could introduce the products to my wife's friends. I didn't find this very commercial.
Translated reviews
Response from Altearah Bio
Hello, I'm sorry, but we offer 1 sample for every 1 product purchased, up to a limit of 3. We have also created sample kits to test our range more widely. You can find them for sale on our website.
Thank you very much,
Have a nice day!
C
Claire P.
Rating: 3 out of 5
following a purchase from 18/04/2024
It's a shame not all fragrances come in 5ml.
Translated reviews
M
Martine D.
Rating: 3 out of 5
following a purchase from 09/03/2024
I've just put in the middle because I find your shipping costs too expensive.
Translated reviews
M
Marie-Claude P.
Rating: 3 out of 5
following a purchase from 11/02/2024
I'm not very happy with the scrub's small container for the price. Too bad
Translated reviews
T
Thérèse F.
Rating: 3 out of 5
following a purchase from 02/01/2024
The site works, of course, but ordering is tedious and complicated, with images that keep moving and taking up the whole screen, which is not at all practical, and incessant advertising and presentations of your products, which disrupt the ordering process, as if the customer couldn't go to the menu himself to look at what you're offering. An aggressive and uncomfortable site.
Translated reviews
Response from Altearah Bio
Hello, we're sorry to hear from you. We redesigned our website several months ago, and our aim was above all to offer an interactive, intuitive and easy-to-navigate site. We're sorry you didn't get the experience you were hoping for. Please note that the image and video content is in no way advertising, but rather informative content about our products (their use, texture, etc.) to help our customers make the right choice. The experience is also different if you order on a computer or a cell phone, and depending on the type of browser used. Please don't hesitate to contact us by e-mail at [email protected] or by telephone on 04 66 04 07 07 if you'd like to discuss further or place a future order directly with our team. Sincerely yours, The Altearah team
M
Marie-Jo L.
Rating: 3 out of 5
following a purchase from 09/09/2023
The price of shipping is too expensive, moreover DPD, has no respect for packages I had almost as much shipping cost as the price of my product The post is expensive too Mondial relais is much cheaper
Translated reviews
M
Martine L.
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, I'm waiting for the brush that was supposed to come with my order.
Translated reviews
Response from Altearah Bio
Hello, We'll be in touch. Have a nice day
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2023
the site is not very explicit
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2023
Extremely disappointed by the Turquoise oil, whose composition and dosages have been modified. A friend of mine who had a bottle of the old, original version was there, and several of us were able to test that it's nothing like it. I imagine that lemon EO must not be too expensive, given that it's excessively dominant. I've been promoting Turquoise oil to my students for a long time, and they've ordered lots of it... this was my last order, and I'll let them know what I think.
Translated reviews
Response from Altearah Bio
Hello, I'm sorry for the inconvenience. Our composition has not been modified and we always produce our products with quality ingredients. Please do not hesitate to contact us so that we can discuss the matter further and answer any questions you may have. Have a nice day!
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2022
Can be improved, need to go out again to order more products
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2023
Not great, I find the navigation a bit confusing, access to products could be simpler, and I feel that some categories were missing.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2022
I would say that I love skincare perfumes but I'm extremely disappointed by the samples, which cost 6€60 all the same... 4 unfortunate samples in a pouch is a shame...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/09/2022
I'm happy with the product, which I already knew, but I found my small spray bottle expensive - although the quantity is indicated, I thought it was larger. I won't be ordering this format again.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2022
order too long!!i waited 18 days to receive my order!!!too bad!!good evening
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2022
Fast deliveries, which is great. However, very few samples and discounts on orders.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2022
It smells good, but they all look the same!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2022
I ordered the yellow care fragrance. Unfortunately, the lemongrass takes precedence over all the other oils and I feel like I've bought a mosquito repellent. It's a real shame. I had bought the emerald fragrance, which was very well balanced. I regret this purchase.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2022
never a discount .... too bad because I've been ordering for a very long time and the products aren't cheap.4 products bought ... 3 samples only :-(
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2022
I've been a customer since the beginning of the company. I still like the products, but I'm very shocked: - by the very significant price increase: care oil (+ 15%) the new packaging - pretentious - can't justify such an increase.
- the impossibility of obtaining the 10% discount with the code granted by Pierre and Nathalie - the impossibility of obtaining the 10-euro discount as a new customer (no order since the new organization) - no answer to the above questions. Where have Pierre and Nathalie's friendly contacts gone? What a pity! I give 3 stars because I still like these products, but if I met a supplier of the same quality offering human contact, I'd change without hesitation.
Jacqueline
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2021
Quality products packaged with care, but it's not possible to change products if you don't like the smell.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2021
I do not understand why the 2 products ordered are not available in the lot and can be sold separately ... This has caused me a greater expense ... Look for the error!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/10/2021
My products were a gift for a child in a coma, so I would have liked to say more to the mother to explain the reason for this treatment; unfortunately there was no information on the treatments or a small booklet with your products. The products are expensive, so the packaging would be interesting to work on.
It's a real shame!
Otherwise I know your products.
On the other hand, the delivery was fast and perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2021
I didn't get all my order and they didn't believe me......
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/09/2021
too bad you can't buy perfumes in smaller containers.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2021
I've known about Altearah products for a long time, and fortunately so, because I had to look for the colored waters, which are no longer offered as a matter of course. I regret that the beauty products are given more prominence to the detriment of the waters.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2021
these are products I like, so I'm ordering them
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2020
3 bins points because I'm happy with the product I bought, the ordering site is quite simple. 2 bad points for the packaging. It was disproportionate to the size of the bottle, stuffed with pieces of polystyrene where crumpled paper would have done, with a sample in a plastic bag and a useless booklet. Very poor environmental impact for a site that sells well-being, I think.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2020
Not very clear navigation
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2020
lack of information on ingredients
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2020
delivery location problem.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
I was a little disappointed with my order.
Translated reviews
Response from Altearah Bio
Hello, I have taken note of your comment. Could you please explain in more detail your disappointment with the box you ordered? Yours sincerely, The Altearah team
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/12/2019
The site is good. Explanations are good. Products are shipped quickly. The only problem is delivery... My delivery was scheduled 3 times before arriving. You have to be available to stay at home waiting for an order 3 days in a row...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2019
Just a delivery problem that was solved with the help of the Altéarah team.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The first two orders arrived with what I had ordered, but the 3rd was not at all what I had asked for, so I'm not satisfied. After making a complaint, I'm waiting for my product to be returned to me.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/09/2019
Even though the dosage is indicated, you don't realize that the 5ml bottle is so small, barely larger than a perfume sample. I find the price exorbitant. Here's hoping it works.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2019
Long delivery time
Translated reviews
Response from Altearah Bio
You placed your order on a Friday, it was processed on Monday (Altearah is closed at weekends) and you were delivered on Thursday, at the other end of France given our respective geographical locations.
We have taken your comment into account and will be sure to include it in our next review of the delivery methods offered on our site. Sincerely, Julien
We use cookies for audience measurement and improving user experience.
English 
Français 