AMMERLAAN IMPORT is consistently praised for top-notch product quality and reliability, with many reviews highlighting fast delivery times, accurate orders, and well-packaged shipments that arrive promptly and in line with expectations. Customers repeatedly note the availability of spare parts, responsive and attentive service, and clear communication, contributing to a smooth, efficient purchasing experience. The store’s reliability is reinforced by multiple mentions of quick processing, timely deliveries (often J+1 or same day), and a supportive, proactive approach from the team. Overall, shoppers express high satisfaction with fast, dependable service, strong product quality, and helpful, ready-for-use support.
parcel delivered to a parcel relay 20 km from my home, even though I paid the postage to have it delivered to my home and not to have it delivered so far away.
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Response from AMMERLAAN IMPORT
Hello, according to the Chronopost tracking you gave instructions to be delivered in a parcel relay? https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XW584129263JB&langue=fr Thursday 27/04/2023 11:55 Delivery instruction received Origin : Addressee via call deliverer Instruction chosen : Mise à disposition dans un point relais Date de relivraison : 28/04/2023 Je tiens touteme a preciser que vous noter la prestation de AMMERLAAN et non Chronopost ici ??? Thank you for your understanding.
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client(e)
Rating: 4 out of 5
Quick response to any questions. Careful shipment as ordered.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Florian
Rating: 4 out of 5
Very good product, fast shipping. 4 stars just because of the high shipping costs.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Indeed for 40 of order and 10 of expenses of packing and port and preparation of order, frankly to the day of today we cannot make less Basically on your order it remains us approximately 5 of gross margin... Thank you for your understanding.
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RENAUD J.
Rating: 4 out of 5
Listening to our requests and, above all, finding the product we were looking for.
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Response from AMMERLAAN IMPORT
Thank you for your contribution
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AlexandreDgs
Rating: 2 out of 5
The product description does not match the reference, so it cannot be used... Item received very quickly.
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Response from AMMERLAAN IMPORT
Hello, the description of your article is very simple so I don't see where your problem comes from: Manchons Clover 20M - 10mm (pour Manus) D'origine Delaval Le lot De 4 manchons Réf: 893828-01 (remplace la référence 877577-01) And above all, why didn't you contact me for an exchange? Here are the notices, for the commercial service you have to contact us. Sincerely Ronald
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Franck
Rating: 4 out of 5
Fast, competitive rates
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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EARL D.
Rating: 4 out of 5
Good products Fast delivery but not to the chosen relay point!
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) I'm sorry to inform you that it seems you've chosen the Intermarché as your Relais colis, I have no possibility of changing or making a mistake. In fact, the only time I can see the parcel relay chosen by the customer is in the Chronopost tracking link: https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT546951584FR&langue=fr
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Philippe S.
Rating: 1 out of 5
Hello, delivery went very well, but yesterday I tried the product I ordered and it seems to be faulty. It concerns the Technobase 2 CB syringes, and the pistons are dustproof, which seems to me to come from the cream-colored part whose drain is clogged by the hardened product.
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Response from AMMERLAAN IMPORT
Hello, some customers like you seem to confuse Trustpilot reviews with our after-sales service ... If you have a complaint about a problem with a product, simply contact me! If indeed our after-sales service is not up to your standards, your 1* out of 5 would indeed be justified ... Thank you for your understanding.
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client
Rating: 4 out of 5
Product confirmed to expectations and very fast shipping.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Nicolas F.
Rating: 4 out of 5
Interesting choice of rubber parts Perhaps a little limited on other parts, such as sanitary floats.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) I add items on request, if you need a reference for for example float and make me the request simply on the following page https://www.ammerlaan.fr/fr/nous-contacter
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André D.
Rating: 4 out of 5
Very serious quality product
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Grégory D.
Rating: 4 out of 5
Kerosene residue on new sleeves. No impact, but must be thoroughly cleaned before installation.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Indeed there are tiny traces on the MilkRite DL007U, but without any incidence because located outside the sleeves, anyway you are obliged to launch a washing cycle before milking, a manual cleaning is not justified.
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Yann B.
Rating: 4 out of 5
Correct delivery and product quality.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Mickael C.
Rating: 3 out of 5
Parcel delivered to the wrong address
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Response from AMMERLAAN IMPORT
Hello, after checking the package seems to be delivered to the address indicated when ordering! Can you tell me more? Thanks in advance
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pascal R.
Rating: 4 out of 5
compliant products
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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client(e)
Rating: 4 out of 5
Very good company but on our last order the delivery time was 3 months instead of 5 weeks, which is a bit of a shame.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) It's true that when we don't have items in stock, it's harder and harder to keep our commitments, a bit like 14-day weather forecasts ... in general it's fine but sometimes it's a disaster as in your case ... the current economic situation is very difficult, yesterday I received an order from my supplier that was 11 months old, fortunately not for a customer ...
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Christian L.
Rating: 4 out of 5
Delivery as ordered RAS
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Eric L.
Rating: 3 out of 5
Delivery 1 day late
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Response from AMMERLAAN IMPORT
Mr Lely The delivery time indicated on the sleeves you ordered is as follows: Delivery time: Available: 24/48 Hours - https://materiel-elevage.ammerlaan.fr/contents/fr/p8339_Manchon-Delaval-Harmony-20M-SL-d%27origine-(4x)--999009-01.html you have been delivered in 48 hours, so no delay! http://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do?bonTransport=6948992915071548
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Joseph B.
Rating: 4 out of 5
bien ,facture un peu iong a arrivée
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) I've taken your comment into account, from now on invoices will be sent much faster, maybe even before delivery!
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Thomas P.
Rating: 4 out of 5
Very good value for money! Orders should be placed in advance whenever possible, as delivery times can be long.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Indeed, items marked "on order" often have a lead time of 4 to 5 weeks, but it is clearly indicated on the cards of the items concerned, so it should not pose more problems than that ...
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GAEC A.
Rating: 4 out of 5
Responsiveness and performance
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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FARDET A.
Rating: 4 out of 5
Good supplier, responsiveness
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Hervé P.
Rating: 4 out of 5
COMPANY TO RECOMMEND
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Charlène F.
Rating: 4 out of 5
Thank you for re-sending the parcel so quickly. You are reactive and accommodating.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Audrey M.
Rating: 4 out of 5
Conforms to the model may be slightly smaller than the original version to see in the long term
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Small precision opinion on: MS Cup Grey ISOJET
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Jerome M.
Rating: 2 out of 5
Fast delivery
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Response from AMMERLAAN IMPORT
I'm having trouble understanding the 2 out of 5 stars??? When you say "Bon boutique" and "Livraison rapide"...
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Jean M.
Rating: 2 out of 5
delivery time too long
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Response from AMMERLAAN IMPORT
Mr Lecrosnier, I don't know if I should laugh or cry but ... when you placed your order on August 16th it was clearly indicated on our website: -------------------------------------------------------- *** Closed for summer vacations *** ***from Saturday August 7th to Monday August 23rd *** -------------------------------------------------------- Your order was shipped on August 23rd! Sincerely
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Client M.
Rating: 4 out of 5
fast delivery, as ordered
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Damien T.
Rating: 4 out of 5
Fast, clear ordering and delivery
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Philippe D.
Rating: 4 out of 5
fast delivery
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Pascal G.
Rating: 2 out of 5
They were in stock. I ordered a decro cover and 2 bottle holders with samplers on counters which were unavailable at the time of ordering. The sleeves could have been delivered immediately instead of being blocked for 5 weeks. Sincerely Pascal
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Response from AMMERLAAN IMPORT
Hello Pascal, When you confirmed your order (given the delivery time), we offered to deliver in 2 instalments for an extra 5 excl. tax (we share the cost of the double shipment). You didn't take up this offer and you didn't ask me for it, but in the shopping cart we already indicated this possibility with the following message: If you have items in your basket that are "on order or re-approved" and require several weeks delivery time, but also available items that you want to receive immediately (without waiting for all items to become available) you have the possibility for 5 H.T. to be delivered in 2 times, click on this link and add the item "additional delivery" in your basket and validate the order normally." I hope I have informed you sufficiently. Ronald
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Stéphane F.
Rating: 4 out of 5
perfect as ordered
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Bertrand C.
Rating: 4 out of 5
I found it difficult to find the product I was looking for and to follow the steps to complete the purchase, the rest is very good.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) I'm working on a new site that will be easier to finalize orders, 'hope to finally finalize by the fall ...
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Nadine L.
Rating: 4 out of 5
Order delivered quickly, the only downside was that one of the items did not match. The items are not detailed enough when you place an order. I will recommend the site though
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Response from AMMERLAAN IMPORT
Hello, Please send me the photos as agreed so that I can understand your problem. Thank you in advance.
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Ameli R.
Rating: 1 out of 5
I still haven't received the package and it's been several weeks since I ordered.
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Response from AMMERLAAN IMPORT
Hello, Sorry but this is not the soap, it is more correct to contact us before making a publication of this kind. Regarding your package, it was delivered on April 20th!? http://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do?bonTransport=1148992915060966 Please check the signature on the proof of delivery to find out who received it at your home!
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benoitsouvre
Rating: 1 out of 5
No return possible
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Response from AMMERLAAN IMPORT
Hello Mr Souvré, You have indeed purchased original Brouwers (GEA) 18 mm polyester scraper rope - by the metre. Cut products are not taken back. I don't know any company that takes back cut products.
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cp
Rating: 4 out of 5
Very good site, and fast delivery, items ordered were as I expected.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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François P.
Rating: 4 out of 5
Very satisfied with the order, a pity that the delivery was a little long but I had been warned at the time of the order that the delay was going to be longer.
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Response from AMMERLAAN IMPORT
Thank you for your contribution :)
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Arnaud F.
Rating: 4 out of 5
Great, we'd love to find electric turntables too!
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Response from AMMERLAAN IMPORT
Thank you for your contribution :) Just send us an e-mail with the part number.
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