Customer reviews of AMMERLAAN IMPORT

9,7 /10

Based on 1 276 published reviews

5 1 132 89% 4 105 8% 3 15 1% 2 14 1% 1 10 1%

Summary of reviews

AMMERLAAN IMPORT is consistently praised for top-notch product quality and reliability, with many reviews highlighting fast delivery times, accurate orders, and well-packaged shipments that arrive promptly and in line with expectations. Customers repeatedly note the availability of spare parts, responsive and attentive service, and clear communication, contributing to a smooth, efficient purchasing experience. The store’s reliability is reinforced by multiple mentions of quick processing, timely deliveries (often J+1 or same day), and a supportive, proactive approach from the team. Overall, shoppers express high satisfaction with fast, dependable service, strong product quality, and helpful, ready-for-use support.

Reviews 1 and 4 stars

Reset filters

Client

Published on 16/05/2020 à 18h20

No complaints

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

Monique D.

Published on 16/05/2020 à 16h20

Delivery time respected despite confinement. Carton damaged (the contents were not fragile). Now it remains to be seen what the quality of the product and its resistance will be.

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :) You ordered original DeLaval liners, so no problem with the resistance!

client(e)LEZE

Published on 13/04/2020 à 16h36

Hello, my first order went through without a hitch, which is why I gave it 4 stars. Today I'm still waiting for my sleeves that I ordered on March 02.

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :) Indeed big problems of delivery time at MilkRite at this time, not to mention problems of capacity, sometimes sleeves different than announced on the box ...

GAEC A.

Published on 23/03/2020 à 22h49

Satisfied with the product and delivery.

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

client(e)

Published on 22/03/2020 à 15h25

We were not aware of the customs fees, they are not very high. We're still very satisfied.

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/05/2020

Thank you for your contribution :)

client(e)

Published on 28/02/2020 à 12h18

Good and fast

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/03/2020

Thank you for your contribution :)

Benoit

Published on 23/02/2020 à 19h38

Postage costs could be adapted to the type of shipment. Otherwise, correct price.

Translated reviews

Response from AMMERLAAN IMPORT Published on 22/02/2020

Thank you for your contribution :) It's complicated to adapt the shipping costs outside of France with such a different range of items, which is why you've chosen the shipping costs on quotation option, without paying attention to the other choices available ...

client(e)

Published on 23/02/2020 à 18h50

Long replenishment lead times

Translated reviews

Response from AMMERLAAN IMPORT Published on 23/02/2020

Thank you for your contribution :) It's true that it may seem long, 3 to 5 weeks (but at least I can inform you of the quantity available and the re-approval lead time before the order) but it's also thanks to the grouping of orders that I can offer you parts at low prices. With express re-approval transport costs, prices could rise by 10 to 20% ...

client(e)le C.

Published on 14/01/2020 à 20h45

everything is perfect except that the delivery time is a little long

Translated reviews

Response from AMMERLAAN IMPORT Published on 22/01/2020

Thank you for your contribution :) It's true that it takes a long time to wait 3 to 5 weeks for parts, but at least you know the delivery time when you place your order. It's thanks to grouped orders once a month with our supplier that we manage to have lower prices ...

client(e)

Published on 25/12/2019 à 10h34

good order tracking

Translated reviews

Response from AMMERLAAN IMPORT Published on 13/01/2020

Thank you for your contribution :)

client(e)

Published on 18/11/2019 à 12h57

First order on this site, completely satisfied with the prices and delivery conditions.

Translated reviews

Response from AMMERLAAN IMPORT Published on 19/11/2019

Thank you for your contribution :)

client(e)

Published on 18/10/2019 à 19h54

Very good products and very professional advice

Translated reviews

Response from AMMERLAAN IMPORT Published on 28/10/2019

Thank you for your contribution :)

michel

Published on 06/06/2019 à 09h27

satisfied with my first purchase, product meets my expectations, delivered on time. I would certainly buy again

Translated reviews

Response from AMMERLAAN IMPORT Published on 06/06/2019

Thank you for your contribution :)

client(e)

Published on 21/03/2019 à 19h18

fast delivery

Translated reviews

Response from AMMERLAAN IMPORT Published on 24/03/2019

Thank you for your contribution :)

Favier

Published on 21/02/2019 à 18h24

Very good responsiveness after ordering. Delivery times are correct even if the product is not in stock. I recommend the site without any problem.

Translated reviews

Response from AMMERLAAN IMPORT Published on 21/02/2019

Thank you for your contribution :)

client

Published on 12/02/2019 à 16h27

well no problem

Translated reviews

Response from AMMERLAAN IMPORT Published on 21/02/2019

Thank you for your contribution :)

client

Published on 03/02/2019 à 14h19

RAS.............

Translated reviews

Response from AMMERLAAN IMPORT Published on 07/02/2019

Thank you for your contribution :)

client

Published on 14/01/2019 à 16h25

order in december amount debited and still nothing received really bad

Translated reviews

Response from AMMERLAAN IMPORT Published on 13/01/2019

Hello Mr Miann**, I am very surprised by your comment on Trustpilot ... -1 your order is dated Dec 31, 2018 at 14h14 (you indicate to order in December, indication of bad faith, in my opinion) -2 The delivery time indicated on your article is 1 to 2 weeks so it will make 2 weeks Wednesday 16 (with the holiday we are still dan the deadline) https://materiel-elevage.ammerlaan.fr/contents/fr/p1509_PIC_BAL_Nr-1_3_POINTS_GRIS_AV_2_DENTS_1100X36.html -3 your pic'bal was shipped from the depot of my supplier on the 7th, so it should not take long to arrive at you. -4 the yellow vest movement doesn't help delivery times this time! -5 payment by credit card is made on the day of dispatch, as is the case with most e-merchants. I just hope you'll have the decency to correct your bill if you do receive your pic'bal within the week ...

client

Published on 21/12/2018 à 16h21

Nothing on the products. Too bad you have to count all the sleeves to know if they're all there!

Translated reviews

Response from AMMERLAAN IMPORT Published on 21/12/2018

Hello, The goal is not to count all the sleeves in the package upon receipt, only if the package is damaged, otherwise impossible to turn against the carrier, but you are right that the instructions when sending are not clear enough, I will change the indications, Thank you for your contribution :)

Samain

Published on 06/12/2018 à 10h24

To date the order has still not arrived, 1 email has been sent and still no reply!

Translated reviews

Response from AMMERLAAN IMPORT Published on 07/12/2018

Hello, Following a problem with a TNT delivery man who did not do his job properly (far from it) your parcel was finally delivered the same evening after your advice and our telephone conversation. Sincerely, Ronald AMMERLAAN

EARL D.

Published on 02/12/2018 à 18h37

We had a delivery problem with TNT who warned us by email that we had been delivered when we hadn't received anything. Finally we were delivered 3 hours later and everything was fine. TNT FED EX's online parcel tracking sucks! The delivery took place the day after our internet order and we are happy with it. Ronald was informed of our problems, he answered the phone and warned TNT which reassured us.

Translated reviews

Response from AMMERLAAN IMPORT Published on 06/12/2018

In 95% of deliveries by TNT everything goes well, unfortunately you are part of the 5%, I'm sorry. Thank you for your contribution :)

GAEC D.

Published on 17/09/2018 à 14h59

no problems with our order, goods arrived in good condition. fast delivery.

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/09/2018

Thank you for your contribution :)

client

Published on 13/08/2018 à 19h39

After years of adaptable sleeves, I'm thrilled to be back to the original Delaval at a reasonable price!!!!

Translated reviews

Response from AMMERLAAN IMPORT Published on 16/08/2018

Thank you for your contribution :)

client

Published on 24/03/2018 à 10h13

delivered on time and as ordered

Translated reviews

Response from AMMERLAAN IMPORT Published on 26/03/2018

Thank you for your contribution :)

Published on 15/12/2017 à 11h15

serious, no stress, good business cooperation

Translated reviews

Response from AMMERLAAN IMPORT Published on 14/12/2017

Thank you for your contribution :)

BOUTINBERTRAND

Published on 02/12/2017 à 21h28

ras longevite a voir

Translated reviews

Response from AMMERLAAN IMPORT Published on 22/01/2018

Well, obviously it's fine since you've reordered the same original Delaval sleeves :) Thank you very much for your contribution :)

Gaec D.

Published on 21/11/2017 à 09h34

the order went as planned and there were no problems laying the carpets

Translated reviews

Response from AMMERLAAN IMPORT Published on 22/11/2017

Thank you for your contribution :)

client

Published on 22/09/2017 à 15h42

Batteries may be supplied with + and - terminals.

Translated reviews

Response from AMMERLAAN IMPORT Published on 21/09/2017

Thank you for your contribution :) It's a real shame that it was the carrier who was on strike the day you absolutely needed the battery ... :-/ The battery US terminals + standard terminals exists ... too bad you didn't tell me about it ... http://materiel-elevage.ammerlaan.fr/contents/fr/p753_Batterie_Optima_Rouge_815A_12V_50_Ah_US_-_(3478)_RT_U_4.2L.html

Fee D.

Published on 20/08/2017 à 16h56

Good value Simple ordering

Translated reviews

Response from AMMERLAAN IMPORT Published on 19/08/2017

Thank you for your contribution :)

Max

Published on 12/08/2017 à 14h43

Great service and fast delivery.

Translated reviews

Response from AMMERLAAN IMPORT Published on 11/08/2017

Thank you for your contribution :)

client

Published on 06/07/2017 à 18h24

everything went as planned

Translated reviews

Response from AMMERLAAN IMPORT Published on 05/07/2017

Thank you for your contribution :)

client

Published on 15/05/2017 à 14h27

in line with expectations

Translated reviews

Response from AMMERLAAN IMPORT Published on 14/05/2017

Thank you for your contribution :)

Sevenier S.

Published on 08/02/2017 à 17h50

The delivery was made correctly and on time.

Translated reviews

Response from AMMERLAAN IMPORT Published on 07/02/2017

Thank you for your contribution :)

hts C.

Published on 30/12/2016 à 17h15

only one regret: I didn't order my milking machine consumables sooner!

Translated reviews

Response from AMMERLAAN IMPORT Published on 29/12/2016

Thank you for your contribution :) it's true that you have to take into account the lead time indicated for each item. For the Flex40 sleeves that we don't have in stock, the lead time indicated is 2 to 5 weeks, depending on whether our supplier has them in stock or 5 weeks if he has to order them from Boumatic. http://materiel-elevage.ammerlaan.fr/contents/fr/p1653_Manchons_Boumatic_d-origine.html In your case, I shipped them on December 9, for your order of November 11.

Anthony C.

Published on 14/10/2016 à 13h45

good, fast, beware of transport costs

Translated reviews

Response from AMMERLAAN IMPORT Published on 15/10/2016

Thank you for your contribution :) For the month of September, we had a problem setting up the shipping costs. When you ordered, you paid 40, but we immediately gave you a discount of 25 on your credit card, so that you only had to pay the usual 15 for an order of this type. The combination of certain items posed problems, the problem was solved. My apologies for this technical incident.