Customer reviews of AMMERLAAN IMPORT

9,7 /10

Based on 1 276 published reviews

5 1 132 89% 4 105 8% 3 15 1% 2 14 1% 1 10 1%

Summary of reviews

AMMERLAAN IMPORT is consistently praised for top-notch product quality and reliability, with many reviews highlighting fast delivery times, accurate orders, and well-packaged shipments that arrive promptly and in line with expectations. Customers repeatedly note the availability of spare parts, responsive and attentive service, and clear communication, contributing to a smooth, efficient purchasing experience. The store’s reliability is reinforced by multiple mentions of quick processing, timely deliveries (often J+1 or same day), and a supportive, proactive approach from the team. Overall, shoppers express high satisfaction with fast, dependable service, strong product quality, and helpful, ready-for-use support.

3 star reviews

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Mickaël T.

Published on 01/10/2025 à 09h35 following a purchase from 18/08/2025

Products conform to the descriptions. The team is there for any information. The only flaw I can find is the delay sometimes depending on certain parts that are undoubtedly less in demand or less common. But I recommend without hesitation.

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Response from AMMERLAAN IMPORT Published on 02/10/2025

Dear Mickaël, we sincerely thank you for your feedback and are delighted to learn that our products and our team have met your expectations. We understand the concerns regarding delivery times; unfortunately, we cannot have everything in stock. Indeed, the more we sell an item, the more we stock it. The management of our prices relies on grouped supplier deliveries, but that extends the delays.
Your recommendation means a lot to us, and we hope to see you again soon on our site.

Jean-Pierre D.

Published on 20/09/2025 à 15h47 following a purchase from 11/09/2025

This is not the same diameter, as it is an old Manus vacuum pump.

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Response from AMMERLAAN IMPORT Published on 02/10/2025

Hello Jean-Pierre,
I do not understand, it is indicated that it is for Delaval and you complain that it does not fit an old Manus, so we are not responsible for this error!
Thank you for adjusting your rating ...
Customer service.

John F.

Published on 15/08/2025 à 19h42 following a purchase from 16/07/2025

A little slow to arrive because the part was on back order.

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Sophie P.

Published on 14/06/2024 à 10h19 following a purchase from 31/05/2024

I easily found the membranes I needed, however they are much less resistant than the old model....and it's the brand, not the adaptable. I haven't received a reply to my e-mail.

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Response from AMMERLAAN IMPORT Published on 15/06/2024

Hello Mrs Perez
I've searched and I can't find any trace of your email?
Kind regards,
Customer Service

Alain C.

Published on 16/08/2023 à 19h54

Surprised about the short milk tube, when I placed my order I thought they came in packs of 4. Very good sleeve.

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Response from AMMERLAAN IMPORT Published on 15/08/2023

Hello Mr Corbel, Very surprised by your note, it is clearly indicated (1x) in the article "Tuyau flex vms...", on the other hand for the sleeves which you ordered (4x) they are well by batch of 4! Link to the article: https://www.ammerlaan.fr/fr/pieces-robot-vms-delaval/1446-tuyau-flex-vms-d-origine-delaval-ref-907449-03-1x-90744903.html The list of your articles: TEDEL92725901OR - Manchon Delaval 927259-01 - 20M VMS D'origine (4x) TEDEL90744903OR - Tuyau Flex VMS D'origine Delaval Ref 907449-03 (1x) Unless you can tell me how you were led to believe otherwise? Sincerely Customer service.

Mickael C.

Published on 20/06/2022 à 08h24

Parcel delivered to the wrong address

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Response from AMMERLAAN IMPORT Published on 22/08/2022

Hello, after checking the package seems to be delivered to the address indicated when ordering! Can you tell me more? Thanks in advance

Eric L.

Published on 10/02/2022 à 20h40

Delivery 1 day late

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Response from AMMERLAAN IMPORT Published on 09/02/2022

Mr Lely The delivery time indicated on the sleeves you ordered is as follows: Delivery time: Available: 24/48 Hours - https://materiel-elevage.ammerlaan.fr/contents/fr/p8339_Manchon-Delaval-Harmony-20M-SL-d%27origine-(4x)--999009-01.html you have been delivered in 48 hours, so no delay! http://www.tnt.fr/public/suivi_colis/recherche/visubontransport.do?bonTransport=6948992915071548

TOM

Published on 26/11/2020 à 11h24

Error on the delivery note, so delivery was very late. But excellent product.

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Response from AMMERLAAN IMPORT Published on 25/11/2020

Really sorry, we reversed the label of your package with that of another customer, who took 2 days before dropping the package at the post office or a delivery on Saturday instead of Tuesday as initially planned, 4 days late, big delay I do not know, surely yes when you need it quickly to treat a lame cow ....

client(e)

Published on 01/12/2019 à 14h43

The milk tubes don't match the description or the photo, they're much thinner, bend a lot more between milking two cows and the bend persists during milking.

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Response from AMMERLAAN IMPORT Published on 05/12/2019

Further to our telephone discussion, it's true that the small MilkRite milk pipes you ordered, the WS005 and WS006, are suitable for claws with right-angle milk sockets, hence the 2 thinner places (which you point out) to cut the vacuum when connecting, this detail was not shown on the single photo that was for all the dimensions, but it was indicated at the bottom on the table of correspondences with the Gea pipes ... to clarify i've added photos of all the pipes to avoid further confusion. but the originals 7021-7101-040 (WS005) also have these places to bend, so i think you were mistaken in the reference, in general it's WS003 and WS007 for Westfalia . https://materiel-elevage.ammerlaan.fr/contents/fr/p1567_Tuyaux_Courts_a_lait.html Sincerely, Ronald

client(e)

Published on 30/08/2019 à 18h53

Delivery time not respected, too bad!

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Response from AMMERLAAN IMPORT Published on 31/08/2019

Exactly, delivery 4 days late at your place, the month of august with its share of problems at TNT unfortunately every year at this time there are problems with some replacements ... unfortunately it fell on you, very sorry!

client(e)

Published on 06/06/2019 à 17h31

Great buy but transport takes too long and you have to pay twice

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Response from AMMERLAAN IMPORT Published on 30/06/2019

Dear Sir, I would like to give you some details about your order for Canada. It was clearly indicated in the basket when you ordered "Shipping costs on estimate WAIT TO RECEIVE YOUR CONFIRMATION BEFORE MAKING YOUR PAYMENT !!! You have paid the order by credit card, but without waiting to know the amount of shipping costs ... You ordered on 19/04/2019 but I received your transfer for shipping on 23/05/2019 your order was shipped on 23/05/2019 by Colissimo, you are delivered on 28/05/2019 ! Only 5 days after your payment ... Best regards.

client

Published on 14/12/2018 à 22h26

The goods met my expectations despite a major delivery problem.

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blanc

Published on 07/11/2018 à 17h32

slight problem due to a problem when placing the order on the internet, but problem quickly solved.

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client

Published on 28/04/2017 à 20h44

The parcel was supposed to be delivered within 48 hours but took 5 days.

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Response from AMMERLAAN IMPORT Published on 27/04/2017

Hello After checking your comment, Indeed your package has suffered a sorting error at TNT where you lost 48 hours, the weekend does not count for carriers your package was shipped on Thursday and you received your delivery Tuesday at 9:21 In summary your package was delivered in 3 days instead of 1 days, I'm sorry, but it happens unfortunately ... ps. on our site the delivery time indicated was 2 to 5 days for your product.

PASQUIER

Published on 10/10/2016 à 15h43

OTHERWISE NOTHING TO SAY

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Response from AMMERLAAN IMPORT Published on 10/10/2016

Thank you for your opinion. It's true that since we order our robot parts abroad, we can get them much more cheaply, but it's true that for parts we don't have in stock the lead time is 2 to 5 weeks. http://materiel-elevage.ammerlaan.fr/contents/fr/d332_Pieces_robot_de_traite_GEA.html For parts ordered regularly we try to have the parts in stock, in which case the lead time is 2 to 5 days. In your case, the month of August and a group order with a college didn't help matters...