English 
B
Rating: 1 out of 5
Scandalous product not even received and they don't let you know anything, that's not how you treat customers
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Customer reviews of AquaBota
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 561 published reviews
Summary of reviews
AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.
1 star review
Reset filtersA
Rating: 1 out of 5
You sent my package with the carrier GLS, I have been waiting for my plant package since 7/05, it still hasn't arrived on 11/05, it has even been postponed to the next day, you should check your carrier, they do not provide enough information, and the package arrives very late. My plants will surely be damaged by the days spent in this package...
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E
Rating: 1 out of 5
Dry plant arrival
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S
Rating: 1 out of 5
Satisfying
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L
Rating: 1 out of 5
Too long, plants arrived after 10 days, unfortunately some did not survive.
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S
Rating: 1 out of 5
The plants arrived dead
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P
Rating: 1 out of 5
Very poor communication!
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Response from AquaBota
Good day,
You requested and paid for a delivery to a pickup point, but since this pickup point was not accessible, you could have had the package sent to another pickup point. You have tried several times to have the package delivered to your home. It is normal that communication with the carrier does not go well when you pay for an apple and ask for a pear, that doesn't work...
You requested and paid for a delivery to a pickup point, but since this pickup point was not accessible, you could have had the package sent to another pickup point. You have tried several times to have the package delivered to your home. It is normal that communication with the carrier does not go well when you pay for an apple and ask for a pear, that doesn't work...
C
Rating: 1 out of 5
Not received the products
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Response from AquaBota
Hello,
After checking with the carrier, it turns out that your package was indeed delivered to your street, but to the wrong address. We have immediately forwarded the information to GLS so that this mistake does not happen again.
After checking with the carrier, it turns out that your package was indeed delivered to your street, but to the wrong address. We have immediately forwarded the information to GLS so that this mistake does not happen again.
D
Rating: 1 out of 5
You are misled by incorrect photos on their webshop (smaller packages than indicated). In response to my email, they claimed they were not at fault, but afterwards they quickly adjusted the photo, which in my eyes was an admission of their mistake.
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S
Rating: 1 out of 5
Certain plant not very beautiful (foliage sign of deficiencies)
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