English 
B
Rating: 5 out of 5
I recommend AquaBota, the plants are perfect and the packaging is top-notch. Don't hesitate to order from AquaBota, believe me.
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Customer reviews of AquaBota
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 561 published reviews
Summary of reviews
AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good sending, good reception
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F
Rating: 5 out of 5
N/A
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L
Rating: 5 out of 5
Very good plants, just one small inconvenience, the floating plants were filled with water lentils
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G
Rating: 5 out of 5
Great welcome and excellent advice
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F
Rating: 5 out of 5
Very serious and very kind. Superb plants
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B
Rating: 5 out of 5
The plants are in very good health
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G
Rating: 5 out of 5
Very good welcome, top service !!
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L
Rating: 5 out of 5
Good pond pump. Everything is fine, fast delivery.
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S
Rating: 5 out of 5
Several orders placed with Aquabota and I am always just as happy.
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G
Rating: 5 out of 5
Everything is perfect, thank you.
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S
Rating: 5 out of 5
Very serious site
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S
Rating: 5 out of 5
Super service and excellent communication! A big thank you!
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P
Rating: 1 out of 5
Very poor communication!
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Response from AquaBota
Good day,
You requested and paid for a delivery to a pickup point, but since this pickup point was not accessible, you could have had the package sent to another pickup point. You have tried several times to have the package delivered to your home. It is normal that communication with the carrier does not go well when you pay for an apple and ask for a pear, that doesn't work...
You requested and paid for a delivery to a pickup point, but since this pickup point was not accessible, you could have had the package sent to another pickup point. You have tried several times to have the package delivered to your home. It is normal that communication with the carrier does not go well when you pay for an apple and ask for a pear, that doesn't work...
K
Rating: 5 out of 5
Plants and roots like in the photos, I really recommend and I will order from you again. Thank you
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A
Rating: 5 out of 5
Order prepared and received quickly! The plants are beautiful, now let's see the growth! Thank you team!
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R
Rating: 5 out of 5
Super top quality plant
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T
Rating: 5 out of 5
highly recommended
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L
Rating: 5 out of 5
Impeccable as always!
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X
Rating: 5 out of 5
Great service, very good advice, very reasonable prices, I really recommend this store!
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D
Rating: 5 out of 5
Plant of very good quality very well packaged. Other than that, nothing else to say except you can order with your eyes closed.
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S
Rating: 5 out of 5
Beautiful plants, super delivery and advice
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A
Rating: 5 out of 5
Lots of choices, attractive prices, great!
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A
Rating: 5 out of 5
Top order and monstrous value for money!
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L
Rating: 5 out of 5
Very good value for money. Answers all questions.
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C
Rating: 5 out of 5
fast delivery, good products at a fair price. The pond is happy with it!
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P
Rating: 5 out of 5
Perfect packaging, flawless and neat.
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B
Rating: 5 out of 5
Plants shipped in excellent condition and perfectly packaged. Thank you very much.
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P
Rating: 5 out of 5
Good products Fast delivery
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A
Rating: 2 out of 5
When it comes to buying plants, it's better to see what you're buying, otherwise, expect unpleasant surprises. I remain disappointed by this mishap which, in my opinion, is unjustified regarding a particular product. Otherwise, it's fine, but it's better to only take In-vitro to be relatively sure of the reliability and quality of the product.
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B
Rating: 5 out of 5
10 out of 10
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S
Rating: 5 out of 5
Fast delivery and well packaged. I recommend.
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L
Rating: 5 out of 5
Impeccable as usual
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J
Rating: 5 out of 5
Plants received in great shape!!
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very good products, well packaged, nothing to report, fish and corals are delighted!
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S
Rating: 3 out of 5
Due to a long delivery delay from CHRONOPOST, the vallisneria arrived damaged. I was at home and the delivery person left a delivery notice without even calling me on the phone, and they were dropped off at a pickup point to be collected 24 hours later. The anubias fared better during transport and are beautiful. As a result, I lost half of my plant order. Otherwise, the packaging was perfect but the delivery times were too long. I am quite disappointed...
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Response from AquaBota
Hello,
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
Thank you for your message.
After verification, the carrier did indeed show up at your home and left a delivery notice, as you mentioned.
We completely understand your disappointment and would like to provide you with some useful clarifications.
In France, delivery drivers from carriers like GLS, DPD, or Chronopost do not have professional phones.
They are therefore not required to contact recipients in case of absence or unforeseen circumstances, although many sometimes take this initiative with their personal phone.
We sincerely regret that this delay in pickup compromised the freshness of the Vallisneria.
These plants being particularly sensitive to temperature fluctuations and transport duration, this can unfortunately impact their condition, despite all the care we take in packaging.
As a reminder, the procedure in case of damaged plants is available:
in the package,
in the delivery confirmation email,
and on our website on the FAQ page: https://www.aquabota.com/fr/content/14-faq
"Please send us the following items within 24 hours of receipt to the address [email protected]:
A photo of the sealed bag
A photo of the opened bag"
Best regards,
The Aquabota team
C
Rating: 5 out of 5
Everything was perfect!
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Response from AquaBota
Dear Catherine,
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
We sincerely thank you for your review and for the rating of 5/5. We are delighted to hear that your experience with AquaBota was perfect.
Best regards,
The AquaBota team
E
Rating: 5 out of 5
Super fast shipping!!
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M
Rating: 5 out of 5
Products sent quickly with careful packaging. The staff is very responsive to requests.
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Response from AquaBota
Hello Manon,
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.
Thank you for your feedback and we are delighted to hear that you were satisfied with the speed of shipping as well as the quality of our service.