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A
Rating: 5 out of 5
Great service
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Customer reviews of AquaBota
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 561 published reviews
Summary of reviews
AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Received the order very quickly and very satisfied with the order tracking information.
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N
Rating: 5 out of 5
Plants in perfect condition, the little call around 8 PM that saved one of my plants, quality service and good advice
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U
Rating: 5 out of 5
Great! Very professional. Well done.
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L
Rating: 5 out of 5
Fast and beautiful plant
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C
Rating: 5 out of 5
Salesperson close to the customer, full of advice and kindness.
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N
Rating: 5 out of 5
Fast shipping (in France for me) beautiful plants and very interesting prices
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W
Rating: 5 out of 5
Everything works very well
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F
Rating: 5 out of 5
A complete site, a super service and impeccable plants. Thank you to the team!
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K
Rating: 5 out of 5
Beautiful in vitro plants. Top delivery. Everything went well.
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G
Rating: 5 out of 5
My beautiful plants were delivered quickly, in excellent wrapping and in a good healthy state. The pack of 10 various plants were of a diverse range and have all found their place in my large aquarium. The others were divided between my two nano aquariums and have improved the look and variety already planted.
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T
Rating: 5 out of 5
Fast service. Well-packaged plants.
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C
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Perfect, fast and careful delivery. The plants are well protected and very beautiful. Thank you very much.
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A
Rating: 2 out of 5
Where plants that I was not satisfied with, I buy those that had no roots, 6 plants regularly plant with you. Best regards, Ann De Voeght
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R
Rating: 5 out of 5
Very beautiful plants of good size, but the carrier is not quick to deliver.
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J
Rating: 5 out of 5
Always satisfied, fast delivery, plant in great shape
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S
Rating: 1 out of 5
Satisfying
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S
Rating: 5 out of 5
Super packaging, arrived in -24h, the specimens are very pretty and in great health! You can see the true enthusiasts, well done!
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E
Rating: 5 out of 5
Beautiful plants, fast shipping and careful packaging.
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Y
Rating: 5 out of 5
Very satisfied, really well packaged, protected etc ... the aquatic plants of very good quality Top! Best regards
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L
Rating: 5 out of 5
I am fully satisfied with my order. The plants were delivered in perfect condition, of great aesthetic quality, carefully packaged and shipped in a timely manner. I highly recommend this company.
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M
Rating: 5 out of 5
Very good.
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R
Rating: 5 out of 5
very good value for money
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L
Rating: 1 out of 5
Too long, plants arrived after 10 days, unfortunately some did not survive.
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J
Rating: 5 out of 5
Top-notch site. A few issues with the carrier but Aquabota was very responsive and found solutions for events that were not their fault. I recommend.
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J
Rating: 5 out of 5
Top-notch customer service, careful shipping, beautiful plants
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R
Rating: 5 out of 5
Perfect, nothing to complain about. Good quality packaging, products meet my expectations and very nice plants.
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E
Rating: 5 out of 5
Careful shipping, perfect packaging and plants in very good condition as well
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C
Rating: 5 out of 5
Beautiful plant well protected in the package, very good phone contact following the delay in sending the package.
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S
Rating: 5 out of 5
Hello. Living in Paris, the package took quite a few days to arrive. (gls) There was nothing alive in this package, just "plants". It was borderline. Best regards.
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Response from AquaBota
Hello,
We indeed experienced a particularly eventful start to the year due to a week of snow with truck blockages following prefectural decisions in France.
Once traffic was reauthorized, we then faced blockages from farmers in front of several transport depots, which significantly disrupted deliveries.
Despite all the precautions taken for the shipment of your plants, these exceptional events made the management of shipments very complicated and unfortunately extended delivery times, including to Paris via GLS.
We sincerely apologize for this inconvenience and thank you for your understanding.
Best regards,
AquaBota
We indeed experienced a particularly eventful start to the year due to a week of snow with truck blockages following prefectural decisions in France.
Once traffic was reauthorized, we then faced blockages from farmers in front of several transport depots, which significantly disrupted deliveries.
Despite all the precautions taken for the shipment of your plants, these exceptional events made the management of shipments very complicated and unfortunately extended delivery times, including to Paris via GLS.
We sincerely apologize for this inconvenience and thank you for your understanding.
Best regards,
AquaBota
J
Rating: 5 out of 5
I marked yes because overall the plants were beautiful except for one that was quite damaged and I had some plants that were loose inside. I took videos if you are interested, I will send them to you.
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C
Rating: 5 out of 5
Really very satisfied with my order. The only small negative point would be that all the plants have the name written on them. (This avoids having to go back to the site and search)
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E
Rating: 5 out of 5
Super pro for delivery conditions to ensure the quality of its products. Not the first and certainly not the last time I order from Aquabota. A supplier to recommend!
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S
Rating: 5 out of 5
First order on the site, and I am really not disappointed. The plants are all healthy, the packaging is top with a heater. They are true professionals. I really recommend for those who want quality.
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K
Rating: 5 out of 5
I have already ordered several times and each time everything goes very well. Good choice of products, plants of very good quality and quantity, fast shipping and delivery. Very responsive team in case of problems. I highly recommend
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S
Rating: 5 out of 5
Very good site, the shipments are top and everything is very well packaged, I have already placed several orders and I have never been disappointed
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P
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Order received well as usual
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N
Rating: 5 out of 5
Very careful packaging, very good contact thank you
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