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J
Rating: 4 out of 5
Ok
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Customer reviews of AquaBota
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 589 published reviews
Summary of reviews
AquaBota consistently delivers plants in excellent condition with careful packaging that protects the foliage and roots, and plants arrive quickly, often within 24 to 48 hours. Customers praise accurate labeling with plant names and placement guidance, along with responsive, attentive service and readiness to accommodate custom delivery needs. The store is recognized for reliable delivery, high-quality plants, and strong value, with several reviews highlighting fast shipping, good packaging, and dependable support. Overall, shoppers express high satisfaction and strong recommendations.
Reviews 1, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
the shipping time is respected, and well packaged
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L
Rating: 4 out of 5
Plant received correctly and of good quality, however there was a big delay in shipping (not GLS's fault).
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Response from AquaBota
Hello,
We would like to confirm that there is no delay on Aquabota's side nor GLS. We apply our specific shipping procedures for France for sending plants.
Your order was placed on Tuesday 20/05/2025 at 23:45:01. As specified on our website, plant shipments to France leave our warehouse only on Monday evenings and Tuesday mornings, depending on the delivery department.
You can find all the delivery information on our dedicated page:
👉 https://www.aquabota.com/fr/content/1-livraison
As well as on the 400 descriptions of the product sheets.
Shipping of packages containing plants to France: on Monday.
Shipping of packages containing plants to Belgium, the Netherlands, and Luxembourg: from Monday to Tuesday.
For any order placed between Wednesday and Sunday, shipping will occur the following week to ensure the freshness and quality of the plants.
Important: shipments only take place between Monday and Wednesday to preserve the quality of the plants.
We remain at your disposal for any further questions.
Best regards,
Kévin
We would like to confirm that there is no delay on Aquabota's side nor GLS. We apply our specific shipping procedures for France for sending plants.
Your order was placed on Tuesday 20/05/2025 at 23:45:01. As specified on our website, plant shipments to France leave our warehouse only on Monday evenings and Tuesday mornings, depending on the delivery department.
You can find all the delivery information on our dedicated page:
👉 https://www.aquabota.com/fr/content/1-livraison
As well as on the 400 descriptions of the product sheets.
Shipping of packages containing plants to France: on Monday.
Shipping of packages containing plants to Belgium, the Netherlands, and Luxembourg: from Monday to Tuesday.
For any order placed between Wednesday and Sunday, shipping will occur the following week to ensure the freshness and quality of the plants.
Important: shipments only take place between Monday and Wednesday to preserve the quality of the plants.
We remain at your disposal for any further questions.
Best regards,
Kévin
Ž
Rating: 4 out of 5
Good afternoon! Thank you for receiving your order. The plants arrived in good condition, but the Bocopa arrived in bad condition. Had to dispose of it.
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M
Rating: 4 out of 5
Well received and very friendly person but a small hiccup, the filter doors are unfortunately bent
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D
Rating: 4 out of 5
…
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T
Rating: 4 out of 5
Good product, only downside, order received late
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M
Rating: 3 out of 5
Arrived in bad condition, half rotten and a lot of dry floating!! Yet it arrived in 2 days!
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D
Rating: 1 out of 5
You are misled by incorrect photos on their webshop (smaller packages than indicated). In response to my email, they claimed they were not at fault, but afterwards they quickly adjusted the photo, which in my eyes was an admission of their mistake.
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N
Rating: 4 out of 5
Fast delivery. Healthy potted plants. In vitro plant a little damaged. Only one delivery service (GLS) available which is a bit expensive for 3 plants to be delivered.
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S
Rating: 1 out of 5
Certain plant not very beautiful (foliage sign of deficiencies)
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