Customer reviews of AquaBota

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 561 published reviews

Summary of reviews

AquaBota consistently impresses with the beautiful quality of its plants, which customers frequently note as being visually stunning and well-conditioned upon arrival. The meticulous packaging ensures that plants are delivered in excellent condition, contributing to a highly positive unboxing experience. The delivery service is highlighted for its speed and reliability, with many customers expressing satisfaction at receiving their orders promptly and intact.

Reviews 3, 4 and 5 stars

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N
NATHALIE P.
Rating: 5 out of 5
following a purchase from 27/05/2025
Although there was a small issue with my last order, I maintain these 5 stars because Aqua Bota called me immediately and, besides resolving the problem, took the time to talk with me and provided me with valuable advice. I still highly recommend them!
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marie claire V.
Rating: 4 out of 5
following a purchase from 30/05/2025
the shipping time is respected, and well packaged
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BERENGER-MESLIN M.
Rating: 5 out of 5
following a purchase from 03/06/2025
VERY GOOD
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Lara D.
Rating: 5 out of 5
following a purchase from 04/06/2025
Attentive and competent seller
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Laurent N.
Rating: 4 out of 5
following a purchase from 20/05/2025
Plant received correctly and of good quality, however there was a big delay in shipping (not GLS's fault).
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Response from AquaBota
Hello,

We would like to confirm that there is no delay on Aquabota's side nor GLS. We apply our specific shipping procedures for France for sending plants.

Your order was placed on Tuesday 20/05/2025 at 23:45:01. As specified on our website, plant shipments to France leave our warehouse only on Monday evenings and Tuesday mornings, depending on the delivery department.

You can find all the delivery information on our dedicated page:
👉 https://www.aquabota.com/fr/content/1-livraison

As well as on the 400 descriptions of the product sheets.

Shipping of packages containing plants to France: on Monday.

Shipping of packages containing plants to Belgium, the Netherlands, and Luxembourg: from Monday to Tuesday.

For any order placed between Wednesday and Sunday, shipping will occur the following week to ensure the freshness and quality of the plants.

Important: shipments only take place between Monday and Wednesday to preserve the quality of the plants.

We remain at your disposal for any further questions.

Best regards,
Kévin
J
Jos S.
Rating: 5 out of 5
following a purchase from 23/05/2025
Beautiful plants received and fast delivery. Thank you for this.
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jean C.
Rating: 5 out of 5
following a purchase from 23/05/2025
perfect delivery of products
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Response from AquaBota
Hello Jean,

Thank you for your feedback and for the 5/5 rating! We are delighted to hear that you were satisfied with the delivery of our products. See you very soon on AquaBota!

Best regards,
The AquaBota team
L
Laurence B.
Rating: 5 out of 5
following a purchase from 18/05/2025
Great, as usual! :))
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Response from AquaBota
Hello,

Thank you for your feedback and for the 5/5 rating! We are delighted to hear that you were satisfied with the delivery of our products. See you soon on AquaBota!

Best regards,
The AquaBota team
C
Cédric G.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very good
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Žans J.
Rating: 4 out of 5
following a purchase from 24/05/2025
Good afternoon! Thank you for receiving your order. The plants arrived in good condition, but the Bocopa arrived in bad condition. Had to dispose of it.
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Geoffrey G.
Rating: 5 out of 5
following a purchase from 28/05/2025
Top-notch service and advice.
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Manuel V.
Rating: 5 out of 5
following a purchase from 28/05/2025
A great service, very good advice and unbeatable prices.
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GUY C.
Rating: 5 out of 5
following a purchase from 24/05/2025
Super beautiful plants
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Jean Marie M.
Rating: 5 out of 5
following a purchase from 23/05/2025
as usual super see you later thanks
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ERIC D.
Rating: 5 out of 5
following a purchase from 20/05/2025
Delivery as expected with a quick turnaround
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Jean-Pol N.
Rating: 5 out of 5
following a purchase from 21/05/2025
super fast Thank you
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Eric H.
Rating: 5 out of 5
following a purchase from 14/05/2025
Fast delivery time, easy contact with customer service and quick response
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Oleg G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Everything is Super
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Tatjana P.
Rating: 5 out of 5
following a purchase from 18/05/2025
Very reasonable prices and healthy plants
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Olivier G.
Rating: 5 out of 5
following a purchase from 22/05/2025
Low prices even compared to groups, generous in the number of feet received, wide selection, low prices on shipping fees and fast delivery (24 hours).
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Fabrice P.
Rating: 5 out of 5
following a purchase from 19/05/2025
Thanks to Aquabota, as usual, fast, efficient, and super well packaged... in short, go for it with your eyes closed!
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Franck D.
Rating: 5 out of 5
following a purchase from 19/05/2025
Very interesting price
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luc L.
Rating: 5 out of 5
following a purchase from 15/05/2025
Good communication, really superb plants, fast delivery
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Frédéric B.
Rating: 5 out of 5
following a purchase from 18/05/2025
Fast and compliant delivery
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Marjan K.
Rating: 5 out of 5
following a purchase from 18/05/2025
Beautiful plants, thank you.
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Paul-Frédéric S.
Rating: 5 out of 5
following a purchase from 14/05/2025
First order with AquaBota for me with gravel and plants. Fast delivery to France and well-executed packaging. Quality plants and installed in my tanks in great shape. You can order, I recommend!
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Maxime O.
Rating: 5 out of 5
following a purchase from 08/05/2025
Quality plants and top customer service
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Response from AquaBota
Hello Maxime,

Thank you for your positive review. We are delighted that our plants met your expectations and that our customer service was able to satisfy you. See you soon on AquaBota.

Best regards,
The AquaBota team
F
franck H.
Rating: 5 out of 5
following a purchase from 14/05/2025
Ras
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Response from AquaBota
Hello,

Thank you for your positive review. We are delighted that our plants met your expectations and that our customer service was able to satisfy you. See you soon on AquaBota.

Best regards,
The AquaBota team
P
Patrick D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Very beautiful plants. Impeccable delivery. Highly recommend this site. Thank you.
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Response from AquaBota
Hello Patrick,

Thank you very much for your feedback! We are delighted that our plants and delivery service met your expectations. Your recommendation means a lot to us and motivates us to continue providing the best. See you very soon at AquaBota!

Best regards,
The AquaBota team
M
Martine R.
Rating: 5 out of 5
following a purchase from 06/05/2025
I received my package, but not according to my wish for a relay point. The Marché des saveurs in Chignat Vertaizon. This package was redirected by GLS to Mondial Relais, which was not planned. I indeed saw the GLS delivery person, who told me that the Marché des saveurs was closed, while I was coming out, I told him. This store has continuous hours from 9 AM to 7 PM every day. Apparently, there is a conflict between this store and GLS, and I do not wish to bear the consequences. Do you have other relay points in the vicinity, so that I can properly receive my orders? Thank you for submitting them to me.
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Response from AquaBota
Dear Martine,

Thank you for your feedback regarding the delivery of your package. We are sorry to hear that it did not meet your expectations. Please know that we take your comment very seriously and we have already requested additional information about what happened between the pickup point and the GLS delivery person. In the meantime, we will suggest other pickup points in the area to ensure optimal receipt of your future orders. Please do not hesitate to contact us for any further questions.

Best regards,
The AquaBota team
C
chrystel S.
Rating: 5 out of 5
following a purchase from 24/03/2025
Very good communication and perfect shipping 👌👌👌 As usual
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Response from AquaBota
Dear Chrystel, we warmly thank you for your flattering review and your loyalty to AquaBota. Your satisfaction is our greatest reward!
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Delphine R.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect! Despite the significant delay from the carrier, the plants handled the journey well thanks to the care given to the package. I even received a call from the merchant to ensure that the plants were in good condition despite the delay. I recommend!
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Response from AquaBota
Dear Delphine,

Thank you very much for your glowing review and your perfect rating! We are delighted to hear that the plants arrived in good condition and that our attention to the package made a difference. Your satisfaction is our priority, and we always strive to support our customers in the best possible way. We hope to see you again soon on AquaBota!

Best regards,
The AquaBota team
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Therese D.
Rating: 5 out of 5
following a purchase from 07/05/2025
Pluperfect
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Response from AquaBota
Madame Thérèse, we sincerely thank you for your glowing review of our site "AquaBota". Your satisfaction is our priority, and we are delighted to learn that your experience was more than perfect. Please do not hesitate to reach out to us for any questions or future needs, we will always be there to assist you.
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Charles L.
Rating: 5 out of 5
following a purchase from 29/04/2025
The plants arrived in very good condition.
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Response from AquaBota
Hello Charles,

Thank you very much for your feedback! We are delighted to hear that the plants arrived in very good condition. Your satisfaction is our priority. See you soon on AquaBota!

Best regards,
The AquaBota team
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Fabrice D.
Rating: 5 out of 5
following a purchase from 26/04/2025
A complete site for plants and materials. A dedicated, ultra-helpful, and friendly team. Thank you to the whole team.
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Response from AquaBota
Hello Fabrice,

Thank you very much for your feedback! We are delighted that you appreciated the diversity of our offerings and our service. We look forward to seeing you soon at AquaBota!

Best regards,
The AquaBota team
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Arnaud H.
Rating: 5 out of 5
following a purchase from 05/05/2025
Compliant
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Response from AquaBota
Thank you for your positive feedback and your rating of 5/5. We are delighted to hear that our AquaBota site meets your expectations.
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Stephane W.
Rating: 5 out of 5
following a purchase from 01/05/2025
Top plate arrives in full shape
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Response from AquaBota
Hello,
Thank you sincerely for your feedback! We are delighted to hear that your experience with AquaBota was satisfactory and that you received your order in perfect condition. Please feel free to reach out to us for any questions or future needs.
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Flavie A.
Rating: 5 out of 5
following a purchase from 13/04/2025
Satisfactory products
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Response from AquaBota
Hello Flavie,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted that our products have satisfied you. Your satisfaction is our priority and we hope to see you again soon on AquaBota.

Best regards,
The AquaBota team
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Sébastien D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Impeccable as always.
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Ludovic G.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very satisfied with the site
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Response from AquaBota
Hello Ludovic,

Thank you very much for your feedback! We are delighted to hear that you are very satisfied with our AquaBota site. Your satisfaction is our priority.

See you soon,
The AquaBota team