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Rating: 4 out of 5
The site is very good, fast processing of the order and delivery without any problem, the packages are well packaged and protected.
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Customer reviews of ARMES BASTILLE
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 3 243 published reviews
Summary of reviews
The online store Armes Bastille is highly praised for its efficient and rapid delivery services, with many customers noting that their orders arrived promptly and in excellent condition. The careful packaging of items, particularly fragile products, is frequently highlighted as a strong point, ensuring that everything reaches customers safely. Product quality receives notable acclaim, with numerous reviews mentioning satisfaction with the items received, including beautiful finishes and unique selections not easily found elsewhere.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very good!
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A
Rating: 4 out of 5
International delivery must be done faster and free of charge if order more than 500 EUR
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Rating: 2 out of 5
Problem with my order, I was sent the wrong model of knife...
I contact customer service which is very responsive and we proceed to the exchange without problems, it just took a few more days.
But upon receipt of the second package, it is indeed the right knife but it is not the case I ordered.
I contact customer service again and there are neither responses nor apologies...
In short, mixed feelings for a store that wants to be serious.
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I contact customer service which is very responsive and we proceed to the exchange without problems, it just took a few more days.
But upon receipt of the second package, it is indeed the right knife but it is not the case I ordered.
I contact customer service again and there are neither responses nor apologies...
In short, mixed feelings for a store that wants to be serious.
Response from ARMES BASTILLE
Hello Emmanuel. Indeed, we have not been good... we are restructuring our logistics and it fell on you, we hope that you will continue to trust us and thus deserve more stars next time.
A
Rating: 2 out of 5
The pepper spray ordered is tiny, while the photo is large, it's a trick of the eye!
How to sell such a small pepper spray, there is no interest and especially for that price, it's disappointing.
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How to sell such a small pepper spray, there is no interest and especially for that price, it's disappointing.
Response from ARMES BASTILLE
Hello, the description is very complete, the capacity is clearly indicated. The small model is mainly requested by runners and its efficiency is exactly the same as its bigger sisters. Moreover, to say that it's a deception is defamatory, sir...
A
Rating: 4 out of 5
Navigating the site is easy if you know the article you are looking for, more difficult if you are looking for elements to compare to make a choice. Speed + efficiency of shipping: well done!
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Rating: 2 out of 5
My order took a very long time to be sent. After having contacted the team several times by phone to make sure I was getting the Maverick vp edition prepared, I was not informed about my request. Moreover, the announcement said that the weapon was delivered in a case, received in a box. After my call, I was told that a mistake had been made on the announcement and they committed to sending me a case but then called me back to cancel that commitment. For 1400 € spent honestly, I am disappointed.
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Rating: 4 out of 5
Good website with a lot of choices in cutlery, warm and competent staff, I am satisfied with my purchase, thank you. Claude
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Rating: 4 out of 5
Well received on time. I took off one star because the package arrived open and torn. It seems it was inspected. Double packaging would have been more favorable, like on some sites. Thank you for doing better for future orders of this kind, it's still a 2000€ order.
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Rating: 4 out of 5
Nothing to report on the sales/delivery side.
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Rating: 4 out of 5
The items were very well packaged and correspond to the description.
But one item (the case sort of holster) was missing from my package.
On the phone, a friendly gentleman told me it would be sent quickly.
I am waiting.
Best regards
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But one item (the case sort of holster) was missing from my package.
On the phone, a friendly gentleman told me it would be sent quickly.
I am waiting.
Best regards
A
Rating: 4 out of 5
I recommend.
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Rating: 4 out of 5
Great Experience ;)
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Rating: 4 out of 5
Very happy with the Akeron "the sanction" but the cover is not compliant with the photo on your site and I had to readjust it so that the blade does not move around inside.
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Rating: 4 out of 5
Good, no problem
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Rating: 4 out of 5
I bought a perfect knife. Delivery link was not active in the informing email.
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A
Rating: 4 out of 5
Nothing to report
Fast shipping
Item in perfect condition
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Fast shipping
Item in perfect condition
A
Rating: 4 out of 5
Positive experience with this company
Fast and careful shipping
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Fast and careful shipping
A
Rating: 4 out of 5
Slight delay in delivery
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Rating: 4 out of 5
Very good, good weapons and very good gunsmith. Only small downside, I would have payments without fees.
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Rating: 4 out of 5
Simple and efficient site, large and varied stock of knives.
Available and friendly merchant. Delivery time could be shortened, even if they are reasonable, by scheduling more weekly shipments. Best regards.
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Available and friendly merchant. Delivery time could be shortened, even if they are reasonable, by scheduling more weekly shipments. Best regards.
A
Rating: 4 out of 5
Very fast delivery. Unfortunately, I think this model was the display one since it was missing the spare screws. Otherwise, nothing to report.
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Rating: 4 out of 5
As described
A bit pricey though hence my 4 stars
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A bit pricey though hence my 4 stars
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Rating: 4 out of 5
Nothing to say, everything was very good
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Rating: 4 out of 5
Very good reception. However, the Remington cabin has traces of rust.... Not cool... Well, with a little 'elbow grease' it should be fine. Thanks again for the timing, your responsiveness, and your store. Best regards.
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Rating: 1 out of 5
Order not received, Armes Bastille is reluctant to resend my order and asks me for a lot of paperwork. Do not order on their site because if the delivery person makes a mistake, it's the customer who suffers!!
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Rating: 4 out of 5
Fast delivery and well-packaged products
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Rating: 4 out of 5
Efficient service and fast delivery. Thank you!
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Rating: 4 out of 5
Good but not always easy to find a particular knife, you have to search a lot! You have to thoroughly browse the pages and sometimes go back in the catalog.
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Rating: 4 out of 5
Efficient site with a good selection.
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Rating: 4 out of 5
Initially ordered product not available, phone call from the store and agreement on another product. Quick contact and very fast delivery as well. I am very satisfied.
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Rating: 4 out of 5
Hello Sellers very friendly but, A bit unfortunate to realize afterwards that we find it 50€ cheaper with competitors. Aligning with the competition is not so bad for the customer. Too bad. Be vigilant
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Rating: 4 out of 5
No issues at all.
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Rating: 4 out of 5
Good, thank you very much!
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Rating: 4 out of 5
Very satisfied with the service, unfortunately the cannon has no inner seal and the magazine does not fit my mk2 at all... I hope to have good exchanges with the sender...
They are very helpful on the phone.
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They are very helpful on the phone.
A
Rating: 1 out of 5
The items I wish to order are not delivered in Belgium. I cannot give a positive rating.
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Rating: 4 out of 5
Very very good knife in terms of shape, material, steel, adjustments.
Very good quality bi-material sheath, fine, it might need a small bulge at the thumb level to pull the knife out with more grip and ease.
Razor sharp upon receipt.
Perfect handling and balance.
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Very good quality bi-material sheath, fine, it might need a small bulge at the thumb level to pull the knife out with more grip and ease.
Razor sharp upon receipt.
Perfect handling and balance.
A
Rating: 4 out of 5
Speed and tracking of the order exemplary. I would have given 5 stars if the gift wrapping, charged at €3.60 anyway, had lived up to the extra cost (the package was poorly and barely wrapped and completely crumpled).
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Rating: 4 out of 5
Perfect
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Rating: 1 out of 5
Order placed on 09/03/2022, received on 22/03/2022: the order tracking has not been updated since 11/03/2022. I was therefore left without information for 10 days for transport costs charged at €39.
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