Customer reviews of ARMES BASTILLE

Received less than 24 hours after the order. The package was damaged but its contents were intact.

Money comes before customer satisfaction. Too bad

The knife doesn't even cut

It would be nice if you could test your products before sending them! It takes 30 seconds...

Package crushed

Good site and good product. Everything is to the point. Fast delivery.

I ordered a Microtech Troodon knife .. so great they have the reference and the price is as expected. However, I did not receive the correct version! Okay, I reply to the email that it's fine with me but I would at least like the invoice to match... and nothing, no response. A bit disappointing for my first order.

Compliant, slight delay in shipping compared to other faster sellers but still very correct

A bit messy, you need to know what you are looking for

While the order was delivered quickly and refunded within a reasonable time, the attitude of the employee I dealt with was extremely unpleasant. I returned a Chris Reeve knife (I own 3 of the same model in Small version) as it was impossible to open with one hand: for a knife of this price, it is unacceptable, especially since I had never had this problem with this brand (I admit to having CRs dating from 2009 to 2016 for the Inkosi small, and I know that many rumors speak of a constantly declining quality both in terms of adjustments and heat treatment). After being told that I needed to grease it, disassemble it, and readjust it myself (a shame for a new high-end knife), I was met with contemptuous remarks after receiving my return: while I had cut my thumb trying to open the knife with the thumb stud, the employee told me it was

Received the incorrect product. The item that was pictured on the website was not the one that was being sold. Then they refused to cover return shipping.

The site does not indicate that a weapon is second-hand. Moreover, the information about 15 days to change your mind does not apply to weapons.

The little black cap for the filling nozzle of the bottle was missing.
Everything else is fine.

Nice selection. Good prices. Shipping in a box would even be better.

very happy with my order, quick shipping thank you

Products compliant. Well packed, sent quite quickly. Only downside, the book provided with the hatchet was stained with oil.

Navigation lacks fluidity and the search does not always work.

Rather a 4.5/5. I hardly reserve a half-star of emotion. It's Gränsfors Bruk and Victorinox…

Not as shown in the photo on the site :(((

Got a Combat Troodon with obvious marks that somebody tried to sharpen / resharpen the factory edge - and done a poor job. Not happy with that on a quite expensive knife sold as new...

One of the balls was broken, so I can feel the affect.

Serious person, they called me to inform me that a product was missing and sent it within the announced deadline on the phone... the only thing, I find the amount a bit high for free delivery.

Good service, information on the site could be clearer, as I ordered a refill, not realizing that the item in question already came with one.

Fast delivery... as usual ;-)

Please stop your automatic messages.

Good customer relationship with quick handling of orders except that we do not always receive the product with complete packaging and we have to contact the store to request the missing products unfortunately.

Delivery quite fast, careful packaging, however I noticed a small impact on the Remington (too bad).

Product conforms to the order

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Good brand but test your products before putting them on sale.

No problem

Everything is good!

Unpleasant service, I bought a knife on their site and the next day I exchanged it in the store for another model, the seller refused to provide me with a new invoice or warranty

Hello. You are asking me to write a review for something I have not yet received. I will only tell you that for a collector, it is very important that shipments are not delayed. I have bought knives from Italy, Germany, Finland and everywhere via UPS. The shipping cost me about half of yours. The main thing is that I received it within 3 days. So I advise you to please change shipping company because Chronopost is very bad and loses customers. Thank you.

I was missing the fixing system for my Batinelli binomial. Very quick responsiveness from Armes Bastille for a dispatch following my message. And almost immediate response to my message.

Axe conforms to what Gransfors does!! Too bad about the thick layer of resin on the blade!!!!!????(+ two micro notches on the edge) This is my third one and it's the first one that arrives in this condition. It took me 40 minutes to deal with this thick resin and correct the sharpening.

Very good site.

Still haven't received the package

Fast shipping and well packaged
However, I asked if a payment in 3 installments was possible and unfortunately received no response from them, too bad.
Other than that, very good site with a lot of quality choices.

Fast and efficient