The online store Armes Bastille is highly praised for its efficient and rapid delivery services, with many customers noting that their orders arrived promptly and in excellent condition. The careful packaging of items, particularly fragile products, is frequently highlighted as a strong point, ensuring that everything reaches customers safely. Product quality receives notable acclaim, with numerous reviews mentioning satisfaction with the items received, including beautiful finishes and unique selections not easily found elsewhere.
Serious person, they called me to inform me that a product was missing and sent it within the announced deadline on the phone... the only thing, I find the amount a bit high for free delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2021
Good service, information on the site could be clearer, as I ordered a refill, not realizing that the item in question already came with one.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
Fast delivery... as usual ;-)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/08/2021
Incomplete order to this day.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/07/2021
Please stop your automatic messages.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Good customer relationship with quick handling of orders except that we do not always receive the product with complete packaging and we have to contact the store to request the missing products unfortunately.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2021
Delivery quite fast, careful packaging, however I noticed a small impact on the Remington (too bad).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
Product conforms to the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/06/2021
Good brand but test your products before putting them on sale.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
No problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2021
Everything is good!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/05/2021
Unpleasant service, I bought a knife on their site and the next day I exchanged it in the store for another model, the seller refused to provide me with a new invoice or warranty
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
I was missing the fixing system for my Batinelli binomial. Very quick responsiveness from Armes Bastille for a dispatch following my message. And almost immediate response to my message.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2021
Axe conforms to what Gransfors does!! Too bad about the thick layer of resin on the blade!!!!!????(+ two micro notches on the edge) This is my third one and it's the first one that arrives in this condition. It took me 40 minutes to deal with this thick resin and correct the sharpening.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
Very good site.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/04/2021
Still haven't received the package
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Response from ARMES BASTILLE
Hello,
You ordered this Monday 12/04/2021 at 02:08:48.
Being closed this Monday, your order was prepared, packaged and dropped off at the post office on Tuesday 13/04/2021 at 16:30.
The tracking of your package shows us that the post started the delivery on Wednesday 14/04/2021.
We are Thursday 15/04/2021.
It may be a bit hasty to rate us so harshly....
It is especially unjustified to rate the quality of our website based on your judgment of the service of one of our carriers.....who is 12 hours late....in full lockdown....
According to the tracking of your package, it will be delivered to you this Friday.
Best regards,
Baptiste, AB.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Fast shipping and well packaged
However, I asked if a payment in 3 installments was possible and unfortunately received no response from them, too bad.
Other than that, very good site with a lot of quality choices.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
Simple to use, fast shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2021
The shipping packaging is not very sexy but it is effective. The navigation on the site needs to be improved as it can be difficult to find a specific item seen by chance in another part of the site, the list of accessories or related items could be expanded.
While browsing, I wasn't thrilled with the site (prices, promotions, presentation, details, ...)
Regarding my order, I will conduct series of impact power tests and will provide further comments if needed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Top delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
Delivery times a bit long but completely satisfied with the ordered item!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/12/2020
Very good site, waiting for beautiful creations to come
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2020
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Delivery without issues, delivered with UPS, only downside: a bit high processing fees
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2021
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
The Bastille weapons site is very good and responsive, too bad they work with a transport company that does not deliver to the secured Boks for which I had given a unique code. Had to go pick up my package, not very practical (after all, in France we are always a train late)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/12/2020
Fast shipping but disappointing akeron product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Delivered in about ten days.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
CB555498765FR The delivery has not started. Please check.
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Response from ARMES BASTILLE
Hello, Your package has finally started its journey, unfortunately we have no means once the package is handed over to the carrier, we continue to track your package hoping for a prompt delivery, that said, in our view this inconvenience should not influence the rating of our website, its content and the service we provide, especially since direct contact by phone, through the contact form or any other independent rating service would have allowed us to be more responsive. Best regards, AB.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
site sections quite clear. Good responsiveness of the services.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/11/2020
Navigating the site is quite simple as long as you know what you really want
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
Package well wrapped but big miss in delivery by Colissimo: 10 days delay after shipment
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Delivery of the colt 1911 pak 9mm umarex fast. Very responsive.
Very expensive compared to other sites but it is the only one still having this replica.
A bit disappointed with the quality of the replica which contains a lot of zamak and plastic.. but the shop can't do anything about it.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
The only small downside: when bought separately, the kydex case is 10€ cheaper than the leather one. However, when buying the knife, the price is the same for both case versions.
Other than that, well done AB!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/09/2020
Disappointed...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/08/2020
6 to 7 days to be delivered? And missing item? like the average note.
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