Customer reviews of ARMES BASTILLE

I take away two stars: a box of FX Airguns pellets opened during transport due to insufficient packaging. Result: damaged and probably lost pellets. A sturdier packaging would be the minimum for a professional. ★★★ (site, product selection, FX Airguns dealer)

Too expensive

Without much interest, functional!

Cable a bit short and manometer on the output and not the content.

I received my product on time. However, I found it unfortunate that there was not more customer reception. By offering training services or internships, for example.

I received my purchase well and I wanted to say that opening the OTF knife, which is done by sliding the tab, requires a very strong thumb action, and closing it as well. It is really difficult for me to open and close this beautiful object, too bad.

I find that the packaging is not very well designed, the tanto was out of the case and while trying to take it out of the package I cut myself.

Late and difficult delivery

Unfortunately, the delivery was incomplete and therefore unusable

5-star service if the JSB pellets hadn't arrived very deformed.
Other purchased products, everything is fine

Very good communication with the merchant.
Product shipped promptly and received very quickly.
However, very poor packaging: box too big and rifle and supplied accessories not secured in the box. Result: exploded cartridge boxes in the box and cartridges scattered loose. Muzzle end not well protected (just bubble wrap when it needed a box or rigid foam in addition) which means that the unsecured weapon being tossed around inside the box, the muzzle end pierced the bubble wrap (photo available). The muzzle end was slightly scratched but fortunately came out without any major scratches which is the main thing.
Too bad for this last important point, otherwise the service deserved 5 stars!

The navigation on the site is good. The product is very good. The order was slightly delayed although communication with the seller was good.

Shipping a bit slow... Saturday and Monday they don't ship. Any amount is always at the buyer's expense

Does not work properly. No functionality Open in a new tab when browsing items. Not well optimized for mobile devices. No clear return policy. High shipping costs. Competitors offer free shipping or 50% lower.

For now I am waiting for the response from customer service because I did not receive it during the holidays and I think the package was stolen..

No order A/R ... too bad!

The knife ordered, a Microtech Exocet, had some play at the action button and the blade, which is surprising, having 3 myself and having had the opportunity to handle others, I admit to being disappointed. The after-sales service was very responsive but not clear enough in its answers and I still haven't found how to make the return for a refund.

Hello, first order for an amount of 888 Euros nonetheless. I had a question about one of the items but I was never answered (except by another question without follow-up) and I had to inquire elsewhere to be reassured. I find the customer service of Parisian shops often terrible and this one unfortunately just confirmed it (they are probably too jaded). I will no longer order from them in the future and I advise you against it, unless like me you have no choice because they are the only ones with the desired item in stock. Best regards. Jean-Luc.

Following my last order, I give 3 stars because the inside of the package is not well protected, thus damaged, after alerting customer service, a commercial gesture was made, so I add 2 stars and I will continue to order if needed.

The quality of the appearance of the soul is worse than the equinox, as for the case, the equinox has a very neat locking mechanism, the sfs is much harder and has no neat locking. That said, I do not regret my purchase, although this will be the last one at arme Bastille.

I found the adapter I was looking for difficult to find elsewhere. Except that the model received does not match the photo on the site as there is no possibility to tighten it with a key. It looks like an unfinished piece. Well, it works very well by clamping it in the vise, I managed to show it well tightened....

Very good follow-up of my order in terms of delivery. Now I have contacted customer service, I am waiting for a response.

Well received, but without the authenticity certificate of the item, that's why I give 3 stars.

Error on my order, waiting for reshipment to correct the issue

Good follow-up, the problem is that I did not receive the right knife.

1st shipment well received but caliber error on lead fax, box returned awaiting the correct caliber

I always place my order, but I am still waiting for the seal and the needle of the cocking lever on the FX airgun MAVERICK ordered in January 2022. (Agreement to contact by phone), you lack seriousness.

The site is very poorly designed for searching articles, lack of search filters by brand or other. A real hassle to find your way around and practically no comments or descriptions on the articles. It's a real physical store that has also made a website. In terms of pricing, they are a bit above the market and no commercial gesture even after spending over 2500€ with them. Too bad.

Effective if you know what you are looking for; significantly less friendly if you are looking for information, such as the available "necks" in the general offer.

Can't filter results to see in-stock items only

Free shipping from 49€ would be welcome. It's outrageous to pay for shipping for a knife at 100€! Otherwise fast delivery

Description not compliant

The delivery is not perfect, once the item arrives in the destination country, in my case Italy, it loses track. Maybe shipping with a private courier would be faster and cheaper.

even in the universe I imagine) and that he could

Long and expensive shipping to Belgium.

Very approximate tracking on the pages.

I was looking for a book to give as a gift, I only found it in stock on this site.
No issues with reception but shipping costs are way too high, over 9€ for a book that isn't really heavy, that seems unjustified to me.

Incomplete order to this day.

Fast shipping but disappointing akeron product

Navigating the site is quite simple as long as you know what you really want