Customer reviews of ARMES BASTILLE

9,7 /10

Based on 3 295 published reviews

5 3 030 92% 4 168 5% 3 50 2% 2 22 1% 1 25 1%

Summary of reviews

Armes Bastille consistently delivers fast, reliable service with quick shipping and careful, well-protected packaging. Customers praise the accuracy of product descriptions and the suitability of items, noting items arrive as described and in impeccable condition. The store is described as professional and responsive, offering helpful guidance, friendly communication, and efficient, on-time delivery. Overall, shoppers highlight top-notch customer service, trustworthy fulfillment, and good value for money across knives and related gear.

3 star reviews

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Acheteur Vérifié

Published on 25/08/2020 à 20h57 following a purchase from 18/08/2020

6 to 7 days to be delivered? And missing item? like the average note.

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Acheteur Vérifié

Published on 13/08/2020 à 17h45 following a purchase from 09/08/2020

I reported that the leather of the ordered product looked a bit cheap considering the price (especially since shipping costs equal 20% of the product price) but I was called that it is a new series from the manufacturer.

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Acheteur Vérifié

Published on 21/06/2020 à 00h16 following a purchase from 11/06/2020

The site itself is good like their product but well 2 problems with 3 products that's it

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Acheteur Vérifié

Published on 12/02/2020 à 17h22 following a purchase from 07/02/2020

Hello, I bought a last generation Ekinox and also the leather element for the Ekinox that I already had but this one was only accompanied by a set of male/female screws whereas two are needed. Can you check and send me what is missing. Regards.

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Acheteur Vérifié

Published on 17/01/2020 à 04h52 following a purchase from 30/12/2019

Very good! Except for the product price which, because it is a limited edition, was much more expensive on this site than in the states it originates from.

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Acheteur Vérifié

Published on 16/01/2020 à 09h29 following a purchase from 10/01/2020

It would be good to be able to benefit from another postal service, posted on 01/13/2020 and 3 days later still in transit on a logistics platform... In the meantime, I received deliveries from China for orders placed the same day...

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Acheteur Vérifié

Published on 09/05/2019 à 12h08 following a purchase from 27/04/2019

cool but not enough choice

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Acheteur Vérifié

Published on 31/08/2018 à 20h13 following a purchase from 19/08/2018

I am moderately satisfied. I ordered a Microtech Ludt knife for €360 and it turns out it has a slight lateral play. The customer service from Armes Bastille mentioned that it was normal for an automatic knife... I have doubts! I am a knife collector and my Zero Tolerance knives have no play! I had this play on a Spyderco Paramilitary 2, but we are not in the same price range. Even my black Douk Douk at €22 has no lateral play... So disappointed with the response and keeping a €360 knife (when you pay the price, it's for zero defects!) with lateral play...

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Acheteur Vérifié

Published on 02/07/2018 à 08h28 following a purchase from 21/06/2018

I don't speak French? Maybe send this also in English?

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Response from ARMES BASTILLE Published on 19/10/2019

Hello, it's just a question about your feedback for your order. You can rate the site and our service according to your feelings. Sorry for the late return, we were not yet busy with this interface. Thank you in advance, Regards, AB.

Acheteur Vérifié

Published on 22/12/2017 à 08h31 following a purchase from 21/10/2017

the old site was more detailed, there was the possibility to consult a larger number of items online.
in terms of the order, the processing is quick but in terms of delivery, it's a bit slower.

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