Customer reviews of AXP Racing

Site was a little glitchy, some of the stuff I clicked on gave me an error message

Should have bought through a distributor. Major problems with shipping, and ZERO response to multiple emails and phone calls. Good product, terrible service. In the end, with no communication from AXP, and total rubbish from their shipping partner, I bought another elsewhere, that worked out cheaper.

Still to this day have had no reply to any of the emails.

Meh, could be better, but it’s not bad.

I found myself scrolling a lot, should be able to filter

Shippings too lomg, too expensive and unexpected payments

Great choice since very few options for kx500. No vibration and looks

I never received my order. I emailed them and have never heard back.

I bought a skid plate that came with missing screws or ones that didn't fit.

Great product that I’ve used on previous bikes, only thing I would change is to have countersunk bolts for the front mounts also.

YAMAHA YZ 250 ( 2023 ) engine guard XL .

The plastic of the engine guard was old and inflexible (baked) . It broke on the first enduro ride .

product came without mounting instructions.

buon servizio, puntuale, niente da segnalare

Good,not checked for now,but looks good and install easy,moore info in next summer,after some challenges

The skid plate did not fit my bike I have the Beta 125 rr 2T 2018 and the holes where the bolts attach were not twin to the plate. I attached the plate with cuffs and after 2 rides the plate broke

Works fine

Fast delivery.

The site may not be the most intuitive site, but with a bit of commen sense you'll find what you need.

Prodotto che già conoscevo , però x Yamaha tenere ho dovuto adattare un po’ i fori in quanto non coincidono con quelli presenti sulla moto.

The website is easy to navigate and so it is to place and order. I made a pre-order for the new KTM 690 skid plate but I didn't get info about when I was going to receive my order. So I had to write the AXP Racing team and they kindly told me. I had an issue with the skid plate because the AXP Racing team didn't take into accout the KTM crashbars when designing the skid plate, so I couldn't fit it. I had to trim the new skid plate on both sides to fit it. Afterwards, I let them know the issue but they didn't care much. I finally sent an email to share photos of the trimming I did, to help them improve the desing or at least make customers aware of this issue, but they didn't even reply to my email.

Delivery Time was delayed by 2 weeks and parcel arrived damaged and was charged an extra £35 for import costs so made the item very expensive. would not order again from them.

Very good

Ordered and payed for parts 6 weeks ago. No parts has arrived, no shipment updates. No reply when asking for status on shipment. Really disappointed!

fast delivery. the navigation through the order process on the web site seems a bit fragile.

Great products, install was a bit tricky, aligning screws and holes was difficult at times. Had an axp on my 701 and it worked very well.

Zero customer service support, they never responded to an email for a damage claim. Very disappointed.

Nice website, easy to use. I contacted them 2 times about the delivery and customs. Nobody answered

Good

Fine

Sharp edges on rear rack for CRF 300

I’m in the USA-there response to emails-shipping notifications seems delayed slow response time-they could definitely be more professional in that regard-

it took almost 3 weeks before we got the ordered sparepats, whit out any notice(:

And when we order from you web, it is not working, and then some how it works .

Product is very good. But transport cost is little bit high.

Reasonably fast delivery. Easy to order.

Picked up a skid plate+linkage guard for my Honda CRF300L - it’s perfect, only thing keeping it from 5 stars is the high price.

Late shipping only after I asked what's going on with my order.

Stickers and bolts were missing.

Customer service was appalling. An incorrectly manufactured product was sent to me. They knew it was incorrect before they sent it but they sent it anyway. When they wwere contacted about it they told me to fix it myself.

I had to criticize the product on youtube before the very arrogant Xavier Dugardin said that because I got a discount and free shipping that I should be grateful.

If AXP had pride in their products this wouldn't have happened.

Overall, a disgustingly bad experience.

Order status updates could be improved.

Very durable and well designed product. Will have to wait until the snow melts before I can actually test it. The downside was my order was missing the two plastic anchors that hook onto the subframe. It appears that someone at there location snaked out the parts before shipment. I was finally able to reach them through Facebook. Apparently they don't answer through there website.

Translations aren’t great

No track number,no useful information on email