English 
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Rating: 4 out of 5
Fast delivery.
Customer reviews of AXP Racing
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 450 published reviews
Summary of reviews
AXP Racing consistently delivers well-engineered, robust, and lightweight protection that customers rely on for their bikes, with many praising fast and smooth shipping and easy installation. The product range includes skid plates, racks, and guards that fit well on multiple models and provide strong protection, with several users highlighting secure fit, protection quality, and practical benefits during rides. Customer service stands out for responsiveness and helpfulness, including quick warranty processes, guidance, and support when parts or replacements are needed. Overall, customers repeatedly emphasize reliable delivery, solid build quality, and supportive assistance that enhances their riding experience.
Reviews 1, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
The site may not be the most intuitive site, but with a bit of commen sense you'll find what you need.
V
Rating: 4 out of 5
Prodotto che già conoscevo , però x Yamaha tenere ho dovuto adattare un po’ i fori in quanto non coincidono con quelli presenti sulla moto.
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Rating: 3 out of 5
The website is easy to navigate and so it is to place and order. I made a pre-order for the new KTM 690 skid plate but I didn't get info about when I was going to receive my order. So I had to write the AXP Racing team and they kindly told me. I had an issue with the skid plate because the AXP Racing team didn't take into accout the KTM crashbars when designing the skid plate, so I couldn't fit it. I had to trim the new skid plate on both sides to fit it. Afterwards, I let them know the issue but they didn't care much. I finally sent an email to share photos of the trimming I did, to help them improve the desing or at least make customers aware of this issue, but they didn't even reply to my email.
Response from AXP Racing
Nothing to say about pre order stuff, a delay was indicated in the product page until it's in stock so the message was removed. About the design of the part, it's clearly indicated on our website, on the product page. Looking at "CHARACTERISTIC" chapter, it's written "Fitment and compatibility with any other accessory not listed above cannot be guaranteed with your purchase. Any changes made by you are your sole responsibility and cannot be taken care of afterwards." So the fact that the skid plate is not compatible with crash bars was a clear information, no mistake from us. You were aware from this and ordered the product so it's your own responsability.
V
Rating: 1 out of 5
Delivery Time was delayed by 2 weeks and parcel arrived damaged and was charged an extra £35 for import costs so made the item very expensive. would not order again from them.
Response from AXP Racing
As your name is not precised, we can't have a look at the concerned order but we generally ship the order in 24/48h . The two weeks late may be a consequence of customs in UK which, with Brexit cause lot of issues and, unfortunatly, we can't manage politic stuff. By ordering from another country and being from UK, you automatically have customes fees.
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Rating: 4 out of 5
Very good
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Rating: 1 out of 5
Ordered and payed for parts 6 weeks ago. No parts has arrived, no shipment updates. No reply when asking for status on shipment. Really disappointed!
Response from AXP Racing
Sorry to hear about that. It seems that we have a problem regarding the e-mails sent through our website as we didn't receive yours. 6 weeks is of course, not normal. Please send your order details, name to our direct e-mail : [email protected]
Waiting for your reply through this e-mail, thank you and sorry again
Waiting for your reply through this e-mail, thank you and sorry again
V
Rating: 4 out of 5
fast delivery. the navigation through the order process on the web site seems a bit fragile.
V
Rating: 4 out of 5
Great products, install was a bit tricky, aligning screws and holes was difficult at times. Had an axp on my 701 and it worked very well.
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Rating: 1 out of 5
Zero customer service support, they never responded to an email for a damage claim. Very disappointed.
Response from AXP Racing
We saw 2 of your comments on the product pages
1) saying you has an issue with hardware
2) sayong you never receive the product
Here you mention a damage ??? Once again, never got any e-mail from you
We read and answer to every e-mail
please send again to [email protected] and give more elements .
1) saying you has an issue with hardware
2) sayong you never receive the product
Here you mention a damage ??? Once again, never got any e-mail from you
We read and answer to every e-mail
please send again to [email protected] and give more elements .
V
Rating: 4 out of 5
Good
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Rating: 4 out of 5
Fine
V
Rating: 3 out of 5
Sharp edges on rear rack for CRF 300
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Rating: 3 out of 5
I’m in the USA-there response to emails-shipping notifications seems delayed slow response time-they could definitely be more professional in that regard-
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Rating: 4 out of 5
Product is very good. But transport cost is little bit high.
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Rating: 4 out of 5
Reasonably fast delivery. Easy to order.
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Rating: 4 out of 5
Picked up a skid plate+linkage guard for my Honda CRF300L - it’s perfect, only thing keeping it from 5 stars is the high price.
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Rating: 3 out of 5
Stickers and bolts were missing.
Response from AXP Racing
Tyron, sorry about that. Did you contact us by e-mail to sort this out ? We would have been happy to send you the missing stuff ! Thanks for your comment
V
Rating: 1 out of 5
Customer service was appalling. An incorrectly manufactured product was sent to me. They knew it was incorrect before they sent it but they sent it anyway. When they wwere contacted about it they told me to fix it myself.
I had to criticize the product on youtube before the very arrogant Xavier Dugardin said that because I got a discount and free shipping that I should be grateful.
If AXP had pride in their products this wouldn't have happened.
Overall, a disgustingly bad experience.
I had to criticize the product on youtube before the very arrogant Xavier Dugardin said that because I got a discount and free shipping that I should be grateful.
If AXP had pride in their products this wouldn't have happened.
Overall, a disgustingly bad experience.
Response from AXP Racing
Dear Gary ! The product was not incorrect, just not bent enough for some degreeds and we gave you the advice to make a minor modification, easy to manage at home, in order to make you save time. You didn't want to make it so we sent back another one. Remember that we're talking about a 20€ part.
Regarding our answers, arrogance is not a correct term. We offered you a discount which was exceptionnal, we had no reason to do it. We didn't find fair your way to "attack" us for this minor issue regarding the offer we done for you.
We can make mistakes, customers can perfectly be unhappy and write us. We always find a solution by a cordial exchange.
Best regards
Regarding our answers, arrogance is not a correct term. We offered you a discount which was exceptionnal, we had no reason to do it. We didn't find fair your way to "attack" us for this minor issue regarding the offer we done for you.
We can make mistakes, customers can perfectly be unhappy and write us. We always find a solution by a cordial exchange.
Best regards
V
Rating: 4 out of 5
Order status updates could be improved.
Response from AXP Racing
Thanks Roger ! We take notes of your feedback which will help us to improve our website. Feel free to send me what you would like to see as improvements, directly to my e-mail [email protected]
V
Rating: 3 out of 5
Very durable and well designed product. Will have to wait until the snow melts before I can actually test it. The downside was my order was missing the two plastic anchors that hook onto the subframe. It appears that someone at there location snaked out the parts before shipment. I was finally able to reach them through Facebook. Apparently they don't answer through there website.
Response from AXP Racing
Deano, sorry again for that mess. We'll try to avoid it more again in the future. Next time feel free to contact me directly to [email protected]
Best regards
Best regards
V
Rating: 4 out of 5
Translations aren’t great
Response from AXP Racing
Nick, we try to do the best we can but can always do better ! feel free to tell me what was not clear enough to you and we'll try to improve it ! Thanks
V
Rating: 3 out of 5
No track number,no useful information on email
Response from AXP Racing
Helder, sorry for the mess, you're supposed to receive the tracking anytime by our carriers partners. If it was not even in your spam, feel free to ask us and we'll report it to the concerns companies