Customer reviews of AXP Racing

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 487 published reviews
5 406 83% 4 40 8% 3 12 2% 2 11 2% 1 18 4%

Summary of reviews

AXP Racing consistently delivers during the order-to-delivery process, with fast, reliable shipping and on-schedule product arrival that keeps riders on their adventures. Customers highlight the solid protection and fit of skid plates and guards, noting they protect well, mount smoothly, and are well engineered for various bikes. The care shown by customer service and warranty support stands out, with replacements and responsive assistance acknowledged as serious and attentive. Overall, the products are described as robust, well-fitting, and durable, backed by dependable service that enhances the riding experience.

Reviews 2 and 4 stars

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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2022
Nice website, easy to use. I contacted them 2 times about the delivery and customs. Nobody answered
Response from AXP Racing
Sorry about that, we have been very busy and not always asnwering at phone but we daily answer to e-mails . Which support did you use to contact us ?
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 29/06/2022
Good
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/05/2022
Fine
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 25/04/2022
it took almost 3 weeks before we got the ordered sparepats, whit out any notice(:

And when we order from you web, it is not working, and then some how it works .
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 11/03/2022
Product is very good. But transport cost is little bit high.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 20/02/2022
Reasonably fast delivery. Easy to order.
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 28/01/2022
Picked up a skid plate+linkage guard for my Honda CRF300L - it’s perfect, only thing keeping it from 5 stars is the high price.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 10/09/2021
Late shipping only after I asked what's going on with my order.
Response from AXP Racing
Dear Tomislav, we apologize for the late. The current covid situation creates a lot of issues to the carriers. You should have received a notification and you didn"t so we have noticed it and hope it will not happen again. Thank you
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 13/09/2021
Order status updates could be improved.
Response from AXP Racing
Thanks Roger ! We take notes of your feedback which will help us to improve our website. Feel free to send me what you would like to see as improvements, directly to my e-mail [email protected]
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 30/09/2021
Translations aren’t great
Response from AXP Racing
Nick, we try to do the best we can but can always do better ! feel free to tell me what was not clear enough to you and we'll try to improve it ! Thanks
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 07/04/2021
The products great but it took forever to receive it
Response from AXP Racing
Rodolfo, we ship orders in the 24 hours, some exceptions may happen and we try to manage it the best way with the customers. Sometimes we ship in time and carriers delay the date of delivery for reasons we don't master. We hope to see you a next time for a better experience ! Thanks for your feedback
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