Customer reviews of AXP Racing

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 450 published reviews
5 376 84% 4 38 8% 3 10 2% 2 11 2% 1 15 3%

Summary of reviews

AXP Racing consistently delivers well-engineered, robust, and lightweight protection that customers rely on for their bikes, with many praising fast and smooth shipping and easy installation. The product range includes skid plates, racks, and guards that fit well on multiple models and provide strong protection, with several users highlighting secure fit, protection quality, and practical benefits during rides. Customer service stands out for responsiveness and helpfulness, including quick warranty processes, guidance, and support when parts or replacements are needed. Overall, customers repeatedly emphasize reliable delivery, solid build quality, and supportive assistance that enhances their riding experience.

3 star reviews

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I
Igor B.
Rating: 3 out of 5
following a purchase from 06/07/2026
The product seems good, but the logistics/shipping are really shameful. The bash plate arrived in a box without any padding. All edges perfurated the cardbox and obviously the bash plate arrived with minor damage. Completely careless shipping preparation and disappointing to anyone receiving something like this.
Response from AXP Racing
Hello Igor,

Thank you for taking the time to share your feedback with us. We're glad to hear you find the product good, but we sincerely apologize for the shipping experience you encountered.
Feel free to send us photos of the box and the products you received so we can investigate at [email protected].

Best regards,
The AXP Racing Team
S
Sergio A.
Rating: 3 out of 5
following a purchase from 13/05/2026
The rack is perfect . The only thing if you live in Canada is that you have to add 50 dollars more for customs
Response from AXP Racing
Thank you for your feedback!
We appreciate your note regarding the customs fees for Canadian customers. We understand that these additional costs can be an inconvenience but your insight helps us improve our services.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 29/11/2023
product came without mounting instructions.
Response from AXP Racing
Did you send an e-mail to our customer service to solve that ? That kind of mistake can happen but we always send what is missing when the customer informe us.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 25/09/2023
Works fine
Response from AXP Racing
This may deserves a 5 starts rate better than 3 if it works fine ?..
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 10/06/2023
The website is easy to navigate and so it is to place and order. I made a pre-order for the new KTM 690 skid plate but I didn't get info about when I was going to receive my order. So I had to write the AXP Racing team and they kindly told me. I had an issue with the skid plate because the AXP Racing team didn't take into accout the KTM crashbars when designing the skid plate, so I couldn't fit it. I had to trim the new skid plate on both sides to fit it. Afterwards, I let them know the issue but they didn't care much. I finally sent an email to share photos of the trimming I did, to help them improve the desing or at least make customers aware of this issue, but they didn't even reply to my email.
Response from AXP Racing
Nothing to say about pre order stuff, a delay was indicated in the product page until it's in stock so the message was removed. About the design of the part, it's clearly indicated on our website, on the product page. Looking at "CHARACTERISTIC" chapter, it's written "Fitment and compatibility with any other accessory not listed above cannot be guaranteed with your purchase. Any changes made by you are your sole responsibility and cannot be taken care of afterwards." So the fact that the skid plate is not compatible with crash bars was a clear information, no mistake from us. You were aware from this and ordered the product so it's your own responsability.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 05/05/2022
Sharp edges on rear rack for CRF 300
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 04/05/2022
I’m in the USA-there response to emails-shipping notifications seems delayed slow response time-they could definitely be more professional in that regard-
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 15/01/2021
Stickers and bolts were missing.
Response from AXP Racing
Tyron, sorry about that. Did you contact us by e-mail to sort this out ? We would have been happy to send you the missing stuff ! Thanks for your comment
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/08/2021
Very durable and well designed product. Will have to wait until the snow melts before I can actually test it. The downside was my order was missing the two plastic anchors that hook onto the subframe. It appears that someone at there location snaked out the parts before shipment. I was finally able to reach them through Facebook. Apparently they don't answer through there website.
Response from AXP Racing
Deano, sorry again for that mess. We'll try to avoid it more again in the future. Next time feel free to contact me directly to [email protected]
Best regards
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 01/09/2021
No track number,no useful information on email
Response from AXP Racing
Helder, sorry for the mess, you're supposed to receive the tracking anytime by our carriers partners. If it was not even in your spam, feel free to ask us and we'll report it to the concerns companies
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