The store consistently delivers fast shipping and quick delivery, with many messages noting packages arrive promptly and are well packaged. Customers highlight reliable product quality and clear, informative packaging, including explanatory notices and recyclable packaging, with products like Triphala and herba extracts meeting expectations. The customer service and follow-up are praised, including serious follow-up, helpful explanations, and ongoing satisfaction with purchases. Overall, customers express 100% or very high satisfaction, repeatedly describing the experience as smooth, dependable, and trustworthy.
We changed the pickup point so I couldn't collect the package, too far from my home.
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Armelle O.
Rating: 2 out of 5
following a purchase from 21/05/2025
Package arrived damaged, the chia seed packet was open and the seeds were spilled all over the box with the rest of the products.
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Response from AYur-vana
Hello,
Thank you for taking the time to leave us a comment.
We are however a bit surprised upon reading your message, particularly regarding the chia seeds, which we do not sell. It is possible that there was a small confusion with another order or another site.
If that is the case, and this review does not concern our store, please feel free to modify it — it would help us a lot. Of course, if you have any questions or doubts, our team is happy to assist you.
Have a nice day,
The AYur-vana team
R
René G.
Rating: 2 out of 5
following a purchase from 08/02/2023
1. Product information is too general and all-purpose; I'd like to find more relevant, precise and medically-oriented information; the same goes for warnings and precautions! 2. a product was missing without any information or delivery date on the subject!!!! I don't think this is serious! 3. All codes are linked to a purchase obligation; unless I'm mistaken, there is no such thing as a "voucher" code that can be redeemed whenever the customer chooses! 4. I would like to know the chemical analysis of the products, with percentages!
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Response from AYur-vana
Hello René, we're sorry your experience didn't live up to your expectations. Dietary supplements should not be treated like drugs, and we are not in a position to provide information in this way. This approach would not be very serious. This is all the more true given that the effects of phytotherapy on the body can vary from one individual to another. Our products are analyzed and designed in accordance with French regulations, and consequently comply with current standards. With regard to our loyalty and discount programs, these cover the entire range and are sufficiently recurrent for everyone to be able to use them at their convenience. Next, please note that the deferred shipment of your order left our premises today and should arrive very soon. We wish you a pleasant day,
M
Marylene C.
Rating: 2 out of 5
following a purchase from 28/01/2023
Order incomplete, still waiting for delivery of turmeric
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Response from AYur-vana
Hello Mrs, this product will be available again next week and will be sent to you immediately. We apologize for the inconvenience of this short break.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2022
I did not receive the hand cream that was part of the offer.
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Response from AYur-vana
Hello Catherine, Thank you for posting a review, we are sorry to hear that your experience did not live up to your expectations. A second package containing the missing privilege gift is leaving our premises today. Ayur-vana customer service
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