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V
Rating: 3 out of 5
A pill organizer that was paid for was missing from the package. The products are very good.
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Customer reviews of AYur-vana
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 469 published reviews
Summary of reviews
Ayur-vana delivers on reliable, fast shipping and careful packaging, with many customers noting ultra-fast or very fast delivery and packages that arrive in good condition. The product range is consistently praised for matching expectations and providing tangible benefits, including capsules that help joints, ashwagandha, gymnema, and other Ayurvedic items described as contributing to well-being and steady quality over long-term use. Customers highlight trustworthiness and clear product information that explains what each item offers to the body, along with smooth ordering experiences and easy-to-use products. The overall experience is characterized by continuous satisfaction, swift order processing, and a dependable shopping relationship built over years.
3 star reviews
Reset filtersM
Rating: 3 out of 5
Good product but delivery a bit long and communication to be reviewed
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A
Rating: 3 out of 5
I had ordered a foot cream and I received toothpaste. After calling, I am still waiting for the product to exchange. Thank you
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D
Rating: 3 out of 5
Hello, I am very satisfied with your products. However, there are way too many paper documents that I will not read. What a waste of paper for the planet and money for you.
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Response from AYur-vana
Hello Mrs. NATALI,
Thank you very much for your feedback; We are delighted to learn that you like our products.
We also take note of your feedback regarding the amount of paper documents. Your comment is very valuable: we are already committed to reducing these materials and your message encourages us to continue in this direction to limit our impact on the environment.
We wish you an excellent day and hope to see you again very soon on our site.
Warm regards,
The AYur-vana team
Thank you very much for your feedback; We are delighted to learn that you like our products.
We also take note of your feedback regarding the amount of paper documents. Your comment is very valuable: we are already committed to reducing these materials and your message encourages us to continue in this direction to limit our impact on the environment.
We wish you an excellent day and hope to see you again very soon on our site.
Warm regards,
The AYur-vana team
A
Rating: 3 out of 5
I had asked for information but I received no response
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V
Rating: 3 out of 5
A lot of difficulties in placing the order, error at the time of payment and customer service did not want to hear that there was a problem on the site. I ended up finding out myself that the problem was with Paypal and that it worked with another type of payment. Again, customer service did not want to hear anything even though other people probably have the same problem.
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Response from AYur-vana
Hello Mrs. Brabant,
First of all, we would like to thank you for your feedback.
On our side, we tested the issue you reported and did not encounter any problems with the payment. You are the first to report this issue to us and other customers also choose Paypal and can finalize their order.
We absolutely do not question the issue you encountered, however, as we are unable to reproduce it, we unfortunately could not assist you with this problem.
Please know that your satisfaction remains our priority and we are sorry for not having met your expectations.
Wishing you a very nice day.
The AYur-vana team
First of all, we would like to thank you for your feedback.
On our side, we tested the issue you reported and did not encounter any problems with the payment. You are the first to report this issue to us and other customers also choose Paypal and can finalize their order.
We absolutely do not question the issue you encountered, however, as we are unable to reproduce it, we unfortunately could not assist you with this problem.
Please know that your satisfaction remains our priority and we are sorry for not having met your expectations.
Wishing you a very nice day.
The AYur-vana team
F
Rating: 3 out of 5
Very good products, fast delivery, but I didn't appreciate at all the price difference on parapharmacy sites. It's deplorable that the real site applies higher prices. It's deplorable that the real site applies higher prices, and don't say it's a question of order quantity, since it's your own site.
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K
Rating: 3 out of 5
a little less modern than other sites, but functional
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Response from AYur-vana
Hello Kristan, We are very sorry that you were not satisfied with our service. We take note of your comment and will do our utmost to improve this point even further. Have a nice day Ayur-vana customer service
F
Rating: 3 out of 5
Delivery sent to the wrong address.
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Response from AYur-vana
Hello We are sending your order back to the right address, we will receive it at the beginning of next week. We are sorry for the inconvenience.
I
Rating: 3 out of 5
late delivery
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Response from AYur-vana
Hello We are sorry for the late delivery, we do everything possible to improve our delivery times, for your next orders, please note that it is preferable to check that the products ordered are in stock. The Ayur Vana team
G
Rating: 3 out of 5
Parcel sent to the wrong commune: Beausemblant, although I'm in Cobonne, and I checked the address on my account and it's Cobonne. Otherwise everything's fine.
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Response from AYur-vana
Hello The address mentioned on the BL Colissimo is indeed 1125 montée de Baume à Colonne, the delivery error is due to Colissimo which did not direct the parcel to the address mentioned. We apologize for any inconvenience caused beyond our control. The D'Ayur Vana team
E
Rating: 3 out of 5
Very good site, I received my order quickly. I don't see the hoped-for benefits, so I'll reserve my opinion. The cure has just started, 10 days are not enough to give an opinion.
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C
Rating: 3 out of 5
I can't give a positive or negative opinion yet, as my first dose is too recent I take several products and I like to prepare them in advance in the morning for the day Only the capsules are almost all the same Could you, depending on the color of the boxes, which are all different, make the capsule shell slightly tinted, like its box This would make life much easier for everyone Thank you in advance Catherine Arlas
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M
Rating: 3 out of 5
I did a lot of searching before finding what I wanted.
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C
Rating: 3 out of 5
I ordered tulsi in bulk and received it in sachets. I'm saving it so as not to incur more costs by returning the sachets and hoping that they are as good as the bulk product.
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Response from AYur-vana
Hello, there seems to have been an inversion in the preparation of your order. We are sending you back the product you ordered. Please do not hesitate to contact our customer service department by e-mail or telephone. If necessary, we'll let you try the wrongly received products. Wishing you an excellent day
F
Rating: 3 out of 5
contraindications are not mentioned correctly.
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Response from AYur-vana
Hello, We have checked the products in your order and all the recognized contraindications are complete. We invite you to contact us to substantiate your remark. Wishing you an excellent day
C
Rating: 3 out of 5
I wanted to add "gums" to my order and there was no way to add them to the basket - so I gave up.
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Response from AYur-vana
Hello, following your alert we have carried out checks on the site and at this stage have not found any anomalies. If you encounter any difficulties, please do not hesitate to contact customer service by phone, email or via the contact form on the site.
P
Rating: 3 out of 5
Impeccable products, but a box for the immune system is missing.
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A
Rating: 3 out of 5
I'm coming back to you because I'm wondering if it's normal for Shatavari's pillbox to be missing its protective laminate. It's surprising because the others had them. I look forward to hearing from you. I'm coming back to you because I'm wondering if it's normal for Shatavari's pillbox to be missing its protective laminate. It's surprising because the others had them. I look forward to hearing from you.
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Response from AYur-vana
Hello, the protective film is indeed present on every pillbox. It may be an exceptional oversight during production. In this case, you can - if you wish - send us back the pillbox concerned so that we can replace it as soon as possible.
Z
Rating: 3 out of 5
The product is of very good quality and arrived quickly. On the other hand, I receive advertising letters and lots of e-mails asking for my opinion... I don't know how I'm going to stop sending the letters. Hence the 3 stars.
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Response from AYur-vana
Hello Zoé, Thank you for your feedback. To stop receiving our fortnightly offers, simply send us a request. We will take into account your request to unsubscribe as of today. Please do not hesitate to contact us.
A
Rating: 3 out of 5
Hello, I have been forced to pay the letter carrier again for 18 to retrieve my package. I already paid the postage when I placed my order (4000013200), so why did I have to pay this fine? ???? I'm waiting for an answer from you.
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Response from AYur-vana
Hello, these are not postage costs but the vat that is initially deducted from your invoice based on your delivery location. The vat is then due on receipt. Please do not hesitate to contact us should you require any further information.
A
Rating: 3 out of 5
I only received the toothpastes I had ordered and not the free box.
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Response from AYur-vana
Hello Nicole, the missing gift in your parcel will be sent to you today. Thank you for bringing this to our attention. Have a nice day!