Customer reviews of BAGTROTTER

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 104 published reviews

Summary of reviews

BAGTROTTER consistently delivers items that arrive quickly and in pristine condition, with customers praising fast shipping, reliable delivery, and secure, well-wrapped packaging. The product range and quality are highlighted through durable, nicely designed backpacks and binders that match photos and descriptions, meet expectations, and offer good value for money. Easy navigation and simple ordering contribute to a smooth shopping experience, with several reviews noting repeat purchases and continued satisfaction. Overall, customers repeatedly mention reliable service, prompt delivery, and appealing, sturdy products that suit school needs.

Reviews 1, 2 and 3 stars

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Yaleni B.
Rating: 3 out of 5
following a purchase from 20/08/2024
My order arrived quickly, and the product looks good, it seems well made, but unfortunately it doesn't quite match the description, especially the size measurements.
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Response from BAGTROTTER
Thank you for your feedback. We are happy that you received your order quickly and that you like the product. We are sorry that the size measurements do not match the description. We will investigate this matter further. Please do not hesitate to contact us by email at [email protected] to discuss an exchange or return. Have a nice day, The Bagtrotter Team
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Sophie G.
Rating: 3 out of 5
following a purchase from 28/08/2023
Nice binder, but very simple if you take away the design. Hope it lasts the year, under the most also
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Response from BAGTROTTER
Hello, Thank you for taking the time to leave us a comment. We do indeed simplify the shape of our products while ensuring comfort and quality. :) Don't hesitate to contact us if you have any questions! Have a nice day The Bagtrotter team
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Sebastien F.
Rating: 1 out of 5
following a purchase from 18/08/2023
I ordered a bag and a pencil case for my daughter's first day of school. I only received the pencil case 3 days before the first day of school and still no bag because the order picker doesn't know how to do his job.
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Response from BAGTROTTER
Hello We're sorry to hear that. Have you already contacted our customer service to solve this problem? Good day The Bagtrotter team
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/07/2022
Far too expensive for what it is
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Response from BAGTROTTER
Hello, We're sorry to hear that your purchasing experience did not live up to our expectations. Please do not hesitate to contact us to let us know more about your dissatisfaction. We wish you a pleasant day. The Bagtrotter team